iSalon
4.67 out of 5 stars
Overall rating based on
3 Reviews
2 of 3
(67%)
Customers would visit this business again
-
customer service on phone review
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4.00 out of 5 stars
This review is not for massage, just for the customer service on phone.
I set up an appointment @ iSalon; first I spoke to one Chinese lady and she was pretty good in spite of her accents.
Then one Indian lady called and she was so rude, oh God; I have no idea how they conduct the business. The way she was talking to me on phone as if she was firing me.
I am going to go for my massage, but I am really scared of her rudeness, God save me please....
Hopefully at the time of the appointment, she will not be there, at least I can hope that.
Would you visit again?
No
Service Quality
2.00 out of 5 stars
Service Variety
3.00 out of 5 stars
Atmosphere
3.00 out of 5 stars
Staff Expertise
3.00 out of 5 stars
Response from iSalon
Sorry about your experience, customer service is highly valued at our salon, but you are redeeming a groupon that you have had for six months and trying to come in three days before it expires and we are booked solid.
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Best Acne Facial!!
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5.00 out of 5 stars
I have been suffering from bad acne ever since middle school and once I decided to try iSalon, I fell in love. My WHOLE face is now clear and very smooth and now when I put foundation on it looks so amazing and airbrushed. Holly is the one who gave me the facial, she is very gentle and listens to every thing you say. The owner Shiva is wonderful as well. She gives the BEST haircuts her staff is super friendly. I would highly recommend iSalon to anyone who is suffering from bad acne or needs a great haircut.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
-
Best Facial
-
5.00 out of 5 stars
Beautiful salon, I had a fantastic facial at Isalon with Holly. She and the staff are very friendly and professional. I highly recommend this place.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Location & Hours
Business Hours
-
Monday
10:00 AM
to
5:00 PM
Tuesday
9:00 AM
to
5:00 PM
Wednesday
9:00 AM
to
5:00 PM
Thursday
9:00 AM
to
6:00 PM
Friday
9:00 AM
to
6:00 PM
Saturday
9:00 AM
to
5:00 PM
Sunday
Closed
Business Address
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iSalon
5418 Central Avenue
Newark,
CA
94560
United States
Phone: 510-796-4647
iSalon
By
unknown | Saturday, May 18, 2013