Customer Reviews for Tamara Spa + Wellness (32)
December 13, 2013
WORST SPA EXPERIENCE OF MY LIFE!!
I decided to give it a try for my yearly birthday present to myself. First I had a scrub, which was just OK. Then I had the steam room, which was the only thing I enjoyed. That was amazing. The massage was next. It was supposed to be an hour. I looked at the clock; it was only 40 min!! Then they sent me into a waiting area before my facial. An extremely rude lady with a thick accent came in yelling at me asking me who I was & why I was sitting there. (The owner perhaps?) She then yelled down the hall to someone in a different language & the lady who was supposed to do my facial entered. By the way, I was wearing a robe that barely covered my ass with nothing underneath. I entered the facial room & the lady stood there & told me to undress! She never left. I stood there naked as she laid me down with a towel that was just larger than a hand towel. The facial was horrible! After, she grabbed my towel from me & handed me my robe. The worst part was still to come with the mani/pedi. 2 rude ladies doing nails. My mani was 10 min! A rough filing of nails, slap on of lotion & polish. The pedi, I soaked for 20 min with the same quick job, w/ paraffin that was not melted & the worst paint job ever. There was polish all over my toes.
December 12, 2012
MY FIRST EXPERIENCE WAS ABSOLUTELY WONDERFUL. THIS IS THE MOST RELAXED I FELT IN WHO KNOWS HOW LONG. THE STAFF HERE IS VERY FRIENDLY AND MADE MY EXPERIENCE VERY PLEASANT. THE ATMOSPHERE IS BEAUTIFUL. I PLAN ON PURCHASING GIFT CERTIFICATES FOR THE HOLIDAYS FOR MY PARENTS. I DEFINITELY WILL BE BACK!
December 9, 2012
One of the worst massage experiences I have ever had. Not only are they selling gaudy jewelry and what I can only assume are knock off designer handbags in the lobby, the room was freezing and the relaxation room was anything but. I scheduled a hot stone massage with champagne, however I waited in the cold "relaxation" room for over 20 minutes with no tea, water or champagne and was only offered a mimosa on my way out of the "spa." As for the massage, she spent most of the time fiddling with the stones which were scalding hot, and did not use them appropriately in the massage. Furthermore the massage was nothing more than lightly spreading oil/lotion around, which was nothing more than I accomplished applying lotion after my morning shower. I thought this would be a great relaxing massage, yet I spent more time waiting for it to be over than relaxing. Do not waste a penny here.
September 21, 2012
Best day ever!!
This was my 1st experience at a spa and it was wonderful. The technique and pressure was perfect! The oils used smelled so good and it was so relaxing! I will be back and I will tell all my friends!!
April 4, 2012
I had an extremely relaxing afternoon. The massage i had was excellent. My facial was very rejuvenating and calming. My nails turned out absolutely perfect! I couldn't ask for anything better. My visit was tremendously enjoyable. I recommended this spa to all of my friends. They had nothing but wonderful things to say about it! Thank you so much!
Thank you Jennifer! You are so kind to have taken the time to review our spa. Our staff is going to be so happy to read your compliments. We look forward to having you in the future! Gloria Bicolli Tamara Spa Manager
December 20, 2011
A hidden gem!
I came into Tamaras about a week ago with an old high school friend to catch up. I honestly had one of the best experiences ever. We started off with deep tissue massages, they were good! Then we got to our manicure and pedicures, they were amazing!! We had some sisters Natalie and Mary, we had an amazing time! They did a wonderful job and kept the conversation going, so there was not a dull moment! GREAT EXPERIENCE! +++++++++++
We are so glad to hear you and your old high school friend had a great time at Tamara Spa!!! Please come visit us soon, we will give you a 20% discount on any regular spa services as a thank you for writing this review! The discount will also be valid for your friend! Thank you!
December 18, 2011
Dr. Elaine Mink
This place was great. I have only previously had 2 massages in the past, but this massage was much better than I ever got even in LA. I am from Los Angeles, but is I am back in the Detroit area or somebody asks for a recommendation for a wonderful spa this would be the place. Thank you, I feel relaxed and pampered.
Hello Dr. Mink WOW! What a great compliment. Thanks a million!!!
November 24, 2011
Yesterday, the day before Thanksgiving, I went in for a glycolic peel as I do normally once per month or every other month. I got a random person this time, Jane, rather than Ellen (the best), Victoria, or Erika. During my procedure I had to keep asking the "professional" why her methods were different than the others - applying the acid with a abrasive tissue scraping my face, asking me how long everyone else leaves in on, not using a neutralizer at the end of my couple of minutes, wiping the acid off rather then blotting, etc. She assured me that she knew what she was doing. I told her my face felt like it was on fire...still! She told me to allow her to put a cold compress on my face. She did this and then left the room (strange). I took the compress off & saw the amount of blood and went to speak to a manager. The receptionists told me that there was no manger on duty not the owner and that neither of them was answering their phones or returning a text. Then the Jane, the "professional", tried to run up front to over talk me and the job she did! I explained to them that I was going to put my clothes on and I was leaving. The receptionist still tried to make me pay, saying that services were rendered, blood & all! NO WAY!
Good Day, Katherine has been a loyal Tamara Spa client for a while and always enjoyed the spa services. She has had many glycolic facials with us before; She was always happy and satisfied. Unfortunately her last visit was not what we hoped for. We give this facial to many clients and this has NEVER happened before. Her esthetician Jane has been doing facials for over 35 years, this has never happened before with Katherine or any of our clients. I believe the burning of the skin is due to home products or products prescribed by the dermatologist that can make the skin more sensitive and her skin reacted. We always use the same products. We never charged her for this facial and I offered her a relaxing free facial. We are in business over 35 years and our clients are always satisfied. She has always been satisfied with the glycolic facial; she saw results and kept coming back. I don’t like to see clients unhappy this is why we apologized, did not charge her for this facial and offered her a complimentary free facial. I can absolutely assure you that we provide the best facials here and take care of our clients. To your health, Tamara
November 18, 2011
DO NOT WASTE YOUR $$$$$$$$$$
DO NOT WASTE YOUR $$$$ AT THIS PLACE..WE GOT A GIFT CERTIFICATE FOR SOMEONE SPECIAL AND SHE WENT FOR A DAY AT TAMARA'S SPA AND THE CELL PHONES WERE GOING OFF DURING HER MASSAGE, FACIAL AND ETC..THE NAIL TECH CUT HER FINGERS, THEY DIDNT HAVE ENOUGH TIME TO COMPLETE HER DAY AT THE SPA, WHICH IS RIDICULOUS WHEN YOU PAY $330.00 FOR A DAY AT THE SPA. OBVIOUSLY THEY DO NOT KNOW HOW TO BOOK THEIR TIME PROPERLY. ONE OF THE MOST ANNOYING THINGS IS THE CLAIM TO HAVE A " NO CELL PHONE ZONE"..WHICH THE EMPLOYEES TO DO ADHERE TO. KIND OF STRANGE THAT THE PERSON RECEIVING THE DAY AT THE SO CALLED SPA HAVE TO CHECK THEIR PHONES IN THE LOCKER UPON ARRIVAL...BUT TRYING TO LAY THERE AND GETTING A MASSAGE AND THE EMPLOYEES CELL PHONES GOING OFF, AND SAYING...SORRY I HAVE TO TAKE THIS CALL.HOW RUDE. SO IF YOU DO CONSIDER TAMARA ...RUN, RUN AS FAST AS YOU CAN TO ANOTHER SPA........THE MANAGER WAS CALLED AND ALL SHE OFFERED WAS ANOTHER SERVICE AT A DISCOUNT.WHAT?? ARE YOU KIDDING ME??? THE PERSON THAT RECIEVED THE CERTIFICATE DIDN'T EVEN GET TO HAVE EVERYTHING DONE CAUSE THE SPA DOES NOT BOOK THE TIME RIGHT . VERY, VERY OVERPRICED FOR WHAT WAS RECEIVED AND NOT RECIEVED.
Dear Karen, Thank you for sharing your experience. Although not what we like to hear we do thank you for this review. We really hope that you will give us another try so we can give you a great experience. We promise you that. Thank you
November 17, 2011
I was provided with a spa day package. I have never had an entire spa day before, so I was really excited to be completely pampered. First, the receptionist when I arrived was fantastic. She provided me with a great orientation of the spa and my day. I had a great, plush robe. However, they make a big deal about you keeping your cell phone silenced, however their staff don't follow the same rules. During my facial, the technician answered a phone call. So much for my relaxing experience. My massage and steam were amazing. Very relaxing, and the massage therapist had the most soothing voice. Once I had my manicure and pedicure, it was back to the cell phones again. On and off and on and off. Overall, it was a very disappointing experience. It's hard to appreciate the really great moments when there are so many bad moments.
October 5, 2011
SUCH A RELAXING DAY
MY HUSBAND HAD GOT ME A SPA CERTIFCATE, AND THIS WAS MY FIRST TIME COMING. IT INCLUDEING A MASSAGE,FACIAL, AND PEDICARE. I MUST SAY THE MASSAGE WAS WONDERFUL THEY REALLY TOOK THERE TIME TO MAKE ME FEEL RELAXED, THE FACALIST REALLY EXPLAINED EVERYTHING TO ME AND RECONMENDED ME SOME GREAT PRODUCTS THAT I STILL USE. I HAD THE BEST PEDI EVER DEFF BEATS ANY NAIL SHOP AROUND. ILL DEFF BE BACK EVERY FEW MONTHS!!!!
July 19, 2011
Rude Treatment, Poor Service
I purchased a gift certificate for a mani-pedi, thinking my wife would enjoy it. She was treated so poorly that it is unbelievable. She was made to wait because she had a gift certificate - even though there were no other customers at the time. One of the workers made rude comments about her pedicure, since (it was obviously "self-done"). Frankly I'm disapointed, and I intend to tell everyone I know about this kind of treatment. Not only is this one customer who will never return, but this is someone who will make everyone he knows hears about this treatment so they don't make the same mistake that I did.
October 7, 2010
Skip the manucure & pedicure!!
I had a wonderful day of pampering! Until the manicure and pedicure. I had to wait quite awhile . This was my first and last pedicure, it was painful and stressful. And unfortunately , now I have a toenail fungus that I have to take antibiotics for three months! I really hope the owner of Tamara spa reads these reviews. There seem to be a lot of complaints about manicures and pedicures!!
We appreciate your review and I am so sorry you did not the experience that you hoped for. We really want you to come visit us again for spa services with a 20% discount. Thank you
September 12, 2010
Tamara's Spa - Farmington Hills MI
Tamara's is the BEST! I have been getting my facials from Victoria for years and wouldn't even consider going anywhere else. I have also been getting my massages from Mark - heavenly!! The front desk staff is so helpful and friendly and I always feel so welcome when I walk in. I would highly recommend Tamara's to anyone who wants a relaxing and professional spa experience. Stacey
September 2, 2010
Relaxing Spa Experience!
My visit to Tamara Spa wonderful. The atmosphere is very relaxing and calming. The service was great and all of the employees were very courteous and professional. I would recommend this spa to anyone who wants to get away, relax and be pampered. This is definitely the location I will be using for all of my spa treatments.
August 27, 2010
I love the pampering service I receive when I go to Tamara's Spa. My feet always look fantabulous.
August 10, 2010
Tamara's Is Great
I visited Tamara Spa for the first time last month and used a gift certificate I received for "the works" pedicure! It was a real treat! My feet and I were treated like royalty and when i left, i felt great and my feet still look terrific after 3 weeks. I will definitely go back and highly recommend Tamara Spa.
August 9, 2010
Best Spa in Michigan!
My favorite spa in Michigan has to be Tamara Spa. I've been to Macy's, I've done other local spas, but Tamara's is far superior. The hot stone massage will warm your heart and soul. The Swedish massage transports you far, far, away, and the aromatherapy massage will put you to sleep. Recently, they've extended their hours to include appointments on Sundays, and they even offer email coupons when you sign up on their web page. If you want to a good massage, pedicure, manicure, or facial, come to Tamara Spa!
August 6, 2010
My Relaxation Retreat
Every month I look forward to my "Relaxation Retreat" at Tamara's Spa. I treat myself to an aromatherapy massage so that I can escape from my stressful life. After my treatment I feel so relaxed and rejuvinated. I am always so busy being a mom and wife, that I wasn't taking time for myself. I am pleased to say that I now take time out for myself with my "Relaxation Retreat" at Tamara Spa.
April 13, 2010
Not great but...
I took my best friend for her birthday and we chose the BFF package. Needless to say our appointment was at 9am and they weren't ready for us until 20 minutes later. The massage was okay but I expected more than just a hot stone neck and shoulder rub during my 25 minutes. The facial was nice but if I don't like hearing a sales pitch during my appointment that should come at the end. I will say the paraffin foot treatment was a waste. We sat in a cold empty room, dipped our feet in wax, had our feet wrapped in plastic and sat alone for 20 minutes. After it was over the wax was peeled and we were advised the residual would come off by washing our feet when we got home. The lunch was a cold Greek salad probably from the local Coney or take out spot in a cold dining room. I've been to other spas and the experience was 10 times better.
April 10, 2010
Best Facials and Nice Spa
I visited this spa for the first time on April 10, 2010 for a european facial. Victoria performed my facial and she was great! My skin felt good and looked great afterwards. The spa was beautiful and relaxing. Please see Victoria for facials! I 'll be going back very soon.
Hello, Thank you for this wonderful review! We invite you to come have a European Facial with Victoria with 20% OFF! Please call us to make your appointment! Gloria Bicolli Tamara Spa Manager
February 6, 2010
Horrible Spa and bad customer service
We were running late and called to say that we would be fifteen minutes late. I had a pedicure and a massage scheduled. The massage was pretty good (not the best but not the worst), but the pedicure took them over 2.5 hours to finish. They said it was because we were late by fifteen minutes, but it literally took them 3.5 hours just to finish two simple services. They kept walking in and out of the room and didn't tell us where they were going or when they would return. The manicurist was rude and abrupt. We finally walked out without them even painting my toenails. They were going to try to charge me for the full pedicure anyway. Finally, they took off 20% off the pedicure price. Ridiculous, horrible service. I will never go back here. Very disappointing. There are too many nice spas in this area to go to places that don't appreciate their customers.
Tamara Spa staff is very dissapointed to read that you didn't enjoy your spa services. We care tremendously about your experience. Usually the spa pedicure does take a little over an hour to complete but I am not sure why it took 2.5 hours. We would like to offer you to come back for a 20% discount. We hope you can visit us again soon and we promise your next experience will be wonderful. Thank you
January 8, 2010
I LOVE THIS SPA!!
I have visited Tamara's several times in the 2 or 3 years. I have received massages I love them! I have also received two facials at Tamara's and give them 5 stars also! Tamara's is ultra clean and you can tell it was designed by a professional designer. It is a beautiful spa. I like the manager's. They are willing to go above and beyond to help my visit be excellent. They are so nice! Fitting me in when I'm late and accommodating my picky requests. I have been going to Tamara's spa for almost two years now. I have gotten massages, facials, and my nails done. Every time I go there, I leave happy. The staff is very friendly, not snooty at all!
January 8, 2010
Great Massage & Excellent Facial
My names Jane and I have been visiting Tamara's for the last few years. I return because of the staff's talent and friendliness. Tamara's is a nice spa that offers excellent value. I recommend their Delightful Indulgence package to new comers. I'll be back.
January 8, 2010
**ONE of the BEST SPAS in TOWN***
7 of 11 People Found This Review Helpful I have visited Tamara's several times in the 2 or 3 years. I have received massages, I love them. I have also received two facials at Tamara's and give them 5 stars also! Tamara's is ultra clean and you can tell it was designed by a professional designer. It is a beautiful spa. I like the manager's. They are willing to go above and beyond to help my visit be excellent. They are so nice! Fitting me in when I'm late and accommodating my picky requests.
January 7, 2010
VICTORIA DOES MY EYEBROWS AND ALL MY FACIALS AND MY SKIN HAS NEVER LOOKED SO GOOD!! THIS SPA IS AMAZING, I WOULD RECCOMEND GOING THERE TO ANYONE WHO WANTS TO GO TO THE SPA FOR A GREAT EXPERIENCE!
October 12, 2009
I have been to many amazing spas in my life and this one ranks up there with some of the best!!! My hot stone massage was great. I had never gotten a massage with hot stones... what a difference. The facial with Jane was like nothing i've ever felt before. She has magical hands! Over all the spa was beautiful the service was great and the staff was very helpful. I would go back. In fact i tell my husband that is all i want for Christmas or birthday presents!!!
October 8, 2009
My husband gave me a gift certificate for mothers day last year and i made my appointment immediatly!!! From start to finish- it was amazing! The receptionist was great setting up my appointments so they would run smoothly. My massage w/ Mark was so relaxing i fell asleep in the middle of it. My facial was heaven although i could have used less sqeezing and more massaging. The manicure and pedicure was perfect...i walked out of there like a new woman.I would definately go back...again & again!
March 30, 2009
I had heard bad rumors about this place...
but I went anyway because I had a gift certificate. BAD IDEA. My boyfriend had bought me a "mini getaway" package, which included a massage, facial, eyebrow wax, lunch, manicure, and makeup application. The visit started off fine, with a robe and slippers. The 55-minute massage was very good. But the facial was borderline annoying, with the person pushing her products for sale. Then the eyebrow wax took off a layer of my skin! They talked me down from a manicure to a paraffin treatment for my hands (worthless by the way). And then the makeup application made me look like a clown! The lunch was OK - some cheap greek salad that was probably catered in from the local Coney store, with chicken that was too dry. For $235, I would rather have gotten two massages.
February 25, 2009
Would not go back
I did not have a good experience at this spa. It started from when I booked it to the very end. The team and owner would not work with me to correct the mistake they made. I guess in this economy, they would rather lose a customer and potential loyal customer then give good customer service. I do not recommend this spa.
February 7, 2008
worst spa experience EVER!!!
I have visited more than 6 different spas in last 3 yrs and this was the worst ever.I went to spa with 2 of my friends for 1 hr swedish massage. we were late for 13 min and by the time we changed and started massage it was 25 min past. They never told us that they will deduct that time from our massage, so we just had massage for 30 minutes and when we asked them why they didn't tell that when we sign in that u r late and you will not be getting massage for full hour and BE CHARGED for 1 HR....the staff got in to argument with us..It was so wiered that they compared their spa with movie theater and bus station!!!!people go to spa for relaxation ,not to get inargument. I think they have NO Respect for customers.We left messages for manager twice and no one called us back..If you really want to enjoy spa experience...DON'TGO TO TAMARA.
October 23, 2006
A hidden gem
Located in a shopping plaza, this spa was such a pleasant surprise that I'm reluctant to write of my full experience because it might lead to overcrowding! Suffice it to say, this little gem offers a wide variety of services in a VERY relaxing atmosphere, and the staff (with the exception of Marina - an unhappy nail tech) was focused on ensuring guest comfort and satisfaction. Although there are many spas closer to me - this is the one I'll use from now on.
Load 5 More Reviews +
Rate this Business×
Preview of your Review
Tamara Spa + Wellness
Would you visit again?
By submitting a review you agree to our Terms & Conditions
Facilities & Amenities×