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About Hot Haus Spa
Hot Haus Spa is a day spa offering massage, body treatments, hot tub soaks, facials, manicures, pedicures, waxing, and tanning.
Location
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ADDRESS
2110 Robin Lane
Wausau,
WI
54401
United States
Phone: +1(715) 849-8827x
Hot Haus Spa
2.00 out of 5 stars
Overall rating based on
3 Reviews
1 of 3
(33%)
Customers would visit this business again
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Good experiences
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4.00 out of 5 stars
I've had pedicures here a few times and while the new massage chairs are a great improvement over the old ones that were in the basement salon, the service itself was comparable--very nice! Polish color variety could be expanded but I can always bring my own too.
Would you visit again?
Yes
Service Quality
4.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
4.00 out of 5 stars
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You call that a spa?
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1.00 out of 5 stars
I was so disappointed. My husband took me on my birthday as a gift and he got us the couples whirl pool and massage package which I was really excited until it started. It was cold that day and the whirl pool was ouside? huh? I was freezing. Then when we got our massage..omg at first it felt like little kids massaging me. It felt like nothing. And then towards the end it started hurting instead of a soothing massage. After I left my body ached all over. I thought it was suppose to soothe my body not make it ache when I paid for it to soothe and relax me not hurt and make me ache for days. I seriously ached for days after. What a waste of money.
Would you visit again?
No
Service Quality
2.00 out of 5 stars
Service Variety
2.00 out of 5 stars
Atmosphere
2.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
Response from Hot Haus Spa
The outdoor whirlpools are the Hot Haus Spa's niche. Clients normally love to sit in the outdoor whirlpools (especially in the winter time) before getting a massage. If you haven't tried the outdoor whirlpool in the winter, it can be very exhilarating! It sounds like there has been a miscommunication on the desired pressure. Therapists are educated to obtain clients feedback on pressure desired throughout a massage. Sometimes clients are achey after a massage dependent on what is going on internally that is why therapists recommend to drink more water after a massage to help flush out toxins.
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Did not feel pampered!
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1.00 out of 5 stars
I know business is tough, but to have to pay for a bottle of water....no heater to dry your feet after a pedicure and then have to pay for a pair of paper sandals to leave.....If someone has come to get spoiled....increase your price and you will make a happy customer. Very disappointed...
Would you visit again?
No
Service Quality
1.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
2.00 out of 5 stars
Staff Expertise
3.00 out of 5 stars
Response from Hot Haus Spa
Hot Haus Spa does have a retail area for certain products but other options are also available. Cup dispensers are throughout the facility for dispensing your own "free" water. The facility suggests to clients to bring in flip-flops to wear afterwards if not wanting to wait for polish to dry. Hot Haus Spa trys to keep their prices below average for the best interests of their clients.
Location & Hours
Business Address
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Hot Haus Spa
2110 Robin Lane
Wausau,
WI
54401
United States
Phone: +1(715) 849-8827x