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About Spa at Norwich Inn

The stately, 42-acre Spa at Norwich Inn is a classic brick Georgian revival manor house with an elaborate portico with an antique fanlight glass over the entrance. The spa is surrounded by manicured lawns, gardens, and a golf course. When guests arrive, they are greeted by uniformed valets and doormen who set the tone for a stay that emphasizes personal service.

With over 50 indulgent and therapeutic spa services, 20 fitness offerings, seasonal tennis, a fine dining restaurant, Kensington's, and a more informal pub, Ascot's, the Spa at Norwich Inn is a premier resort hotel that embodies the spirit of a classic New England country inn. The staff is unobtrusively thorough in making sure that guests have exactly the experience they are looking for, making this a perfect spot for a getaway, whether alone, with friends or family, or as part of a meeting group. Wedding packages, including services for the bride as well as the groom, are available. For ceremonies and receptions, the property offers a variety of locations, including the gardens, Reflecting Pool area, Grand Ballroom, Hunt Room, Cottage, and outdoor deck.

Location

Address

607 West Thames Street
Norwich, Connecticut ,
06360
United States

Call: 1(860) 886-2401

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Highlights

  • Business Type
  • Day Spa
  • Resort/Hotel Spa

ServicesView business treatment menu >>

Spa facilities consist of 36 treatment rooms and stations, including 12 massage rooms, one designated for couples, six facial rooms, four wrap rooms, two Vichy showers, four manicure stations, and six pedicure stations. The extensive spa menu features an array of massage modalities, including Swedish, hot stone, the Hearthside Relaxer (a site-specific therapy), Phytotherapy, sports, and more; several wraps and scrubs; waxing treatments; and special seasonal rituals using products inspired by the time of year. Specialized treatments for men and teens are available, as are 'fragile client' services, such as the Relaxation Facial, Hydrating Body Antidote, and the Wellness Massage Therapy, designed for guests with specific medical needs such as cancer or diabetes. Additional unique offerings include cranio-sacral therapy, reiki and Nirvana, an Ayurvedic therapy combining a full-body exfoliation and shirodhara. Day spa and overnight packages, including the Country Getaway Package, the Personal Escape Package, and golf-oriented packages, are also offered.

The spa has a full-service hair salon and professional makeup artists on staff.

Treatment OfferingsView business treatment menu

  • Non-Surgical Treatments
  • Microdermabrasion
  • Massages
  • Aromatherapy
  • Ayurvedic
  • Couples
  • Cranio Sacral Massage
  • Deep Tissue
  • Hand/Foot
  • Hot Stone
  • Prenatal/Postnatal
  • Swedish
  • Facials
  • Acne/Deep Cleansing
  • Anti-aging
  • Back Facial
  • Men's
  • Sensitive/Calming
  • Teen
  • Body Scrubs
  • Fruit Scrub
  • Salt Scrub
  • Sugar Scrub
  • Body Wraps
  • Algae/Seaweed
  • Cellulite
  • Mud
  • Hair/Nail Services
  • Hair Styling and Care
  • Makeup Instruction/Application
  • Manicures
  • Pedicures
  • Waxing
  • Water Treatments
  • Hydrotherapy
  • Thalassotherapy
  • Vichy Shower
Rooms & Dining

The Spa at Norwich Inn offers 49 guest rooms, including four specialty suites, in the Norwich Inn building and 51 villas. Each inn room is decorated with pencil post beds and floral fabrics and supplied with private-label amenities from the Spa Boutique, fluffy white bathrobes, and CD players. Turndown services are also available. The specialty suites are called Windsor, Terrace, Garden, and Canterbury. Famous guests who have stayed in these suites or the guest rooms include: Regis and Joy Philbin, Hilary Swank, Barbara Walters, Audra McDonald, Joan Rivers, Chris Rock, Aerosmith, Meredith Vieira, Tony Bennett, Bob Dylan, Ray Romano, Mary Jo Blige, Bryant Gumbel, and Gloria Estefan.

Each of the villas has a wood-burning fireplace, kitchen, and balcony with a view of a golf course, woodland, or a spring-fed pond. Transportation is available for getting to and from the spa and inn and villas, though the distance is a short walk.

Kensington's, the property's fine-dining restaurant, offers a variety of traditional and innovative dishes, including pork shanks, Lobster purse, duck Grand Marnier, and chocolate molten dessert. The menu includes vegetarian options, as well as organic meats. The restaurant also has a full wine menu. Located off the main lobby, Ascot's offers a more relaxed atmosphere with a roaring fire, a pine bar, and a lighter menu.

Offerings

  • Rooms
  • 100Rooms
  • Food Options
  • Serves Alcohol
Activities

The property has two outdoor tennis courts, an indoor lap and exercise pool, and an outdoor pool. The fitness center is fully equipped with 25 machines for cardiovascular and weight training, including six treadmills and four bikes. Fitness classes include Cardiosculpt, Hatha Yoga, Pilates, Progressive Relaxation, Waterworks (resistance training in the pool), and many more.

The Morning Walk is free to guests, as well as the Morning Meditation, for which a reservation is required. Personal trainers can also be requested in advance. The juice bar, spa lobby, and cozy seating areas are for guests to relax before or between treatments.

Offerings

  • Fitness & Activities
  • Aerobics
  • Dancing
  • Golf
  • Hiking
  • Personal Training
  • Pilates with Mat
  • Tennis
  • Yoga Classes
  • Facilities & Amenities
  • Concierge
  • Food/Beverage Available
  • Locker Room
  • Meeting Facilities
  • Restaurant
  • Retail Store
  • Robes Provided
  • Sauna
  • Showers
  • Slippers Provided
  • Steam Room
  • Swimming Pool
  • Wedding/Event Space
  • Whirlpool, Jacuzzi

Reviews

Showing 1-10 of 46 reviews |  1 2 3 4 5  Next
Spa at Norwich Inn
4.3 out of 5
Overall rating based on46 Reviews
41of46 (89.13%)
Customers would visit this business again
THE BEST SPA I have event been to STILL..... and it always brings me back!!
7 of 10 People Found This Review Helpful
5.0 out of 5
ByVivianaB | January 30, 2012
I visited this spa AGAIN 2 weeks ago with some girlfriends (group of 15) and we had an absolute BLAST! To some in the group it was their first time (10th time for me) and they were amazed as to how incredible this spa was.We each had the Rejuvination Package, which I have to say is well worth the cost..... you get overnight accomodations, dinner in Kensingtons, Breakfast, 2 spa treatments and a fitness class.Can't wait to go their again..... thinking about booking again in March/April. HAPPY SPA'ING!!!
Would you visit again? Yes
Service Quality5 out of 5
Service Variety5 out of 5
Spa Facilities5 out of 5
Fitness Facilities5 out of 5
Most relaxing, pampering and renewing
15 of 25 People Found This Review Helpful
5.0 out of 5
Bypaulaw | January 16, 2012
From the tranquil, country setting to the lovely historic inn, this was a wonderful stay. I spent two nights in December. I stayed in one of the inn rooms, which is located within the same building as all spa areas and treatments. The yoga classes were so helpful, I can't say enough about the very competent instructors. The spa facilities are perfect and include everything, from robes to lotion! Everything is absolutely spotless! My facial was so relaxing and made me look 10 years younger! I was a bit dissatisfied with my manicure, seemed rushed and a tiny bit sloppy. All in all, I cannot wait to return!!
Would you visit again? Yes
Service Quality5 out of 5
Service Variety4 out of 5
Spa Facilities5 out of 5
Fitness Facilities5 out of 5
Great experience
92 of 158 People Found This Review Helpful
5.0 out of 5
ByNancyW | October 21, 2011
My mother and I spent two nights at the spa. I had a facial and a massage and enjoyed both treatments. My mother loved her foot massage. She had booked a Swedish massage and requested a female masseuse, however, she was given a male masseuse. As a result, she had to cancel. When she spoke with the person who booked the treatment for her, the reason given was "I forgot". I found this to be unusual as I had watched this person type my mother's request into the computer. The lesson learned was to double check when making specific requests. We had a delicious dinner and breakfast, although both were expensive. The afternoon tea was delightful. The one drawback was that the public space in the spa was rather loud. It would be much more relaxing if they monitored the noise level. The facilities were clean and we felt very comfortable there. The room that we had booked was actually an apartment, which was at the far end of the property. This was not problematic in the least as the Inn offers a free shuttle service from the room to the main inn/spa. They responded within minutes of our request for transport. I would definitely recommend this spa.
Would you visit again? Yes
Service Quality4 out of 5
Service Variety5 out of 5
Spa Facilities5 out of 5
Fitness Facilities4 out of 5
Great spa experience
81 of 152 People Found This Review Helpful
4.0 out of 5
ByEricaG | October 16, 2011
I enjoyed a great day at the Spa at Norwich. My treatments (a facial and pedicure) were relaxing and well done. The staff was very friendly and answered all my questions. This was my first time being at a true day spa so I was a little overwhelmed at first by the number of other women there, but once I got used to where everything was located, that didn't bother me. There was plenty of room for all to relax between treatments. One piece of feedback I would give to the staff is to be sure their clients know when they check in what time their treatments are (I had been told over the phone, but couldn't remember exactly) and reminders/tips for other activities such as lunch and tea time. I was given a tour of the facilities when I arrived, but didn't know what to do next (do I have time to relax now?, can I go to lunch in my robe?), and actually felt a little stressed. However, the lady who checked me in heard my questions and provided me with my schedule, and then I felt relaxed. Overall a great day!
Would you visit again? Yes
Service Quality4 out of 5
Service Variety4 out of 5
Spa Facilities4 out of 5
Fitness Facilities0 out of 5
Amazing Experience
96 of 186 People Found This Review Helpful
5.0 out of 5
By | September 30, 2011
I visited the spa with girlfriends and we had a great day. The environment was very relaxing and the services were phenominal. I would definitely go back!
Would you visit again? Yes
Service Quality5 out of 5
Service Variety5 out of 5
Spa Facilities5 out of 5
Fitness Facilities0 out of 5
Great rest and renewal!
121 of 249 People Found This Review Helpful
5.0 out of 5
By | September 7, 2011
My sister and I have been here twice and really enjoyed our visits! The morning fitness walks and daily meditation are a wonderful way to start the day. The relaxation room is fabulous. The spa staff and fitness instructors are helpful and wonderful. We are already looking forward to our next stay.
Would you visit again? Yes
Service Quality4 out of 5
Service Variety5 out of 5
Spa Facilities5 out of 5
Fitness Facilities5 out of 5
Annual Trip now for 5 years!
399 of 768 People Found This Review Helpful
5.0 out of 5
ByJillB | August 20, 2011
My mom and sister and I go for an overnight stay each summer to get some time together. We love it there! They have a nice package called "Country Getaway" which includes a hotel room, dinner and breakfast at Kensington's. The food is terrific and so is the spa.As for someone mentioning the "mold" on the shower walls, I noticed that too last time we were there. Upon close inspection, I do think it is part of the tiles and not mold at all.Also, the room inside the hotel are smaller, but in the main building. The cottage rooms are bigger, but can be quite a bit of a walk depending on which building you are in.You have to give this place a try- it is truly relaxing!
Would you visit again? Yes
Service Quality5 out of 5
Service Variety5 out of 5
Spa Facilities5 out of 5
Fitness Facilities4 out of 5
Great Spa!
535 of 1,070 People Found This Review Helpful
4.0 out of 5
By | July 31, 2011
Myself and two other college roommates met here this weekend because it was part way between us all. We had massages and various other treatments. One person had a facial, one a stone massage and I had the Pineapple Body Wrap.The facilities are beautiful - they are very attentive, and I loved a light lunch at Kensingtons. We will definitely be back next year.
Would you visit again? Yes
Service Quality4 out of 5
Service Variety4 out of 5
Spa Facilities4 out of 5
Fitness Facilities0 out of 5
Girlfriends Weekend Trip - Spa 10 Hotel Stay 1
548 of 1,048 People Found This Review Helpful
5.0 out of 5
BySharonB | July 11, 2011
3 of us just came back from a stay at the Spa at Norwich. Our room was 1/4 away from the main inn. The room was nice but not extraordinary. Without a car, it was difficult to walk up and down the hills to get to the inn. To make matters worse, the phone in our room didn't work. The food and service at the restaurant was inconsistent. Dinner at Ascots was great the first night and breakfast the first morning was great as was the service. However, things went downhill from there. The next day at lunch we waited for our server for over 15 minutes- she only came over when we complained to the maitre d'. Dinner at night was dismal (polenta was like cardboard, tenderloin undercooked, zucchini as was breakfast on Sunday - overcooked eggs Benedict and omelet and cold pancakes, the fruit was hot. However, our day of spa treatments was fabulous. The folks at the spa could not have been better. We were treated like royalty there. James, Leslie, Paula, Djardin were fabulous. We're planning for a weekend in November. However, unfortuately it won't be here.
Would you visit again? Yes
Service Quality5 out of 5
Service Variety5 out of 5
Spa Facilities5 out of 5
Fitness Facilities5 out of 5
pleasant experience
516 of 1,016 People Found This Review Helpful
3.0 out of 5
ByLizzey | June 9, 2011
I had a wonderful experience at the Norwich Inn but I must admit I was a bit disappointed. I had heard rave reviews from many people and perhaps my expectations were too high. The massage was lovely, but overall the facilities felt outdated and the people around us didn't seem to be enjoying themselves.
Would you visit again? Yes
Service Quality4 out of 5
Service Variety4 out of 5
Spa Facilities3 out of 5
Fitness Facilities3 out of 5

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Location

Travel Information

  • Providence's T.F. Green Airport is about an hour away, as is Hartford/Springfield's Bradley International Airport.
  • The Spa at Norwich Inn encourages casual dress, but if you plan to eat in the gourmet Kensington Restaurant, something a bit more elegant would fit in well there. Also bring a bathing suit and workout wear. The Inn provides fluffy bathrobes and a selection of shampoos, lotions, deodorants and more.
  • Call in advance to schedule your spa treatments.

Address & Contact Info

Spa at Norwich Inn Deals

Save 32% - Revitalizer Day Spa Package

Booking Dates: Mar 01, 2011 - Dec 30, 2012
Stay Dates: Mar 01, 2011 - Dec 30, 2012

Package Includes:

The Revitalizer Package includes one 50 minutes spa treatment, a second treatment that is either pedicure or a 25 minute treatment, lunch in Kensington's Restaurant, a group fitness class, and a spa boutique product to take home. Also included is admission to the spa, which offers amenities like a sauna, steam room, whirlpool, indoor pool, relaxation room, fitness center, locker room, and robes and slippers to use.

Original package value of US$280, now just US$189! A US$91 savings!
Tax, gratuity and a service charge are additional.

The Deep Tissue massageis available at an additional charge

This package is only available Sundays from 2:30 p.m. and Monday through Fridays all day. The offer excludes holidays. Some blackout days may apply.

What to add an overnight stay? Book any day spa package and you are eligible for a discounted room rate!

Mention SpaFinder Upon Booking
Call 1(860) 886-2401 for more information or to book.

Get This Deal

  • Call 1(860) 886-2401 for more information or to book your stay.
  • Mention SpaFinder When Booking
  • This Business Accepts SpaFinder Gift Certificates
For more information call 1(860) 886-2401 or visit www.thespaatnorwichi…