June 15, 2008
Whenver I Need A Mini-Escape
I have been a customer of Joseph's Salon and Spa for over 2 years now. Although I started going for the manicures (Melissa has been my main manicurist from the beginning), I then found myself getting the pedicures, and for my birthday in 2007, I decided to really treat myself and had the salt glow, the one hour massage, and finished it off with a signature manicure and pedicure. On occasion, I have also had a shampoo and set when I was unable to get into my regular hairdresser. But each experience, no matter how basic or how complex, has been outstanding and while professional, friendly and welcoming. It starts from the moment you are greeted at the reception desk. Even if you are simply having a manicure, you are offered a drink (during the holidays, this may include a Champagne Mimosa), and are promptly taken back for your service. (In all my visits, I have have only had one appointment that was going to be delayed by over 30 minutes; due to other scheduling I couldn't wait, but the salon apologized by giving me my next manicure for free). Although the atmosphere is busy, once you are taken back to the manicure or pedicure area, or into one of the quiet rooms for a manicure, all of Louisville disappears, and for a little, time slows down and you can relax. I also love that they are not one of the snooty spas. No matter if you are a doctor, lawyer or a typical working girl, everyone is treated with respect and courtesy and you can't wait for your next visit. I hope to remain a customer for some time to come!