Customer Reviews for Grove Spa Sunshine (6)
July 30, 2013
Usually Very Good
This is one of my favorite places to get a facial. Some of the staff is better then others. I like to know a little bit about what products are being used and what is being done. On this visit the staff was very friendly and she did use the full 60 minutes which I appreciated.
June 7, 2011
During the massage I could hear every conversation & door closing outside the room. Manicurist over trimmed my fingernail cuticles & barely touched the callous on my feet during pedicure. When asked to create a finer-thinner line on French polish, she acted extremely angry & wiped ALL the polish off stating "Fine, I'll start ALL OVER just for you". During facial couldn't get a bolster or pillow to support my knees to take pressure off my lower back, so ended up in more discomfort which basically undid the whole massage. Finally, this was supposed to be a surprise gift from my sweet husband to me. Every single time (4 total) they called me to verify the appointment & spoiled the surprise, no matter how many times he begged them not to call, even going so far as to have my number removed from their records.
Terribly disappointed to hear that you didn't enjoy your day. We do pride ourselves on customer service and make sure everyone is happy and comfortable. We are sorry you didn't enjoy your visit.
July 13, 2010
Wonderful staff and great experience! Best facials I have ever had!
February 16, 2010
Expert Staff will go back!
December 14, 2009
i went in to grove spa to recieve a deep tissue massage. The massouse was very helpful and was attentive to the areas in which i had the most concern
July 2, 2009
The Grove Excelllence
I enjoy going there because it is very sophisticated yet the staff is very friendly and full of knowledge.
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Grove Spa Sunshine
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