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About The Chelsea Day Spa Boutique
The Chelsea Day Spa Boutique is a newly opened day spa on Hollywood Road, in Chelsea, London, England. The spa creates a personal experience set in a boutique space, offering treatments that provide the utmost in relaxation and rejuvenation with a personal touch. The spa has three treatment rooms and two nail bars and offers a variety of treatments from massages to regular beauty maintenance treatments, including manicures, pedicures, tanning and waxing. The spa caters for both male and female clients.Location
Services View Treatments Menu
Hair/Nail Services
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Eyebrow and Lash Tinting
Lash Extensions
Manicures
Pedicures
Waxing
Facials
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Anti-aging
Back Facial
Custom
Exfoliating
Men's
Oxygen
Rosacea
Sensitive/Calming
Signature
Teen
Massages
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Aromatherapy
Back Massage
Deep Tissue
Hand/Foot
Hot Stone
Lymph Drainage
Prenatal/Postnatal
Reflexology
Scalp
Swedish
Facilities & Amenities
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Food/Beverage Available
Retail Store
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Bad service and attitude.By LeanneB | March 5, 2012
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34 of 66 People Found This Review Helpful
This place is a joke. Booked for 3 people to have treatments on the same day via Groupon in August 2011 for my boyfriends Mums Birthday. The earliest we could all be seen was 08/03/2012 and even then not at or near the same time. I had to call an 0845 number in order to book or query anything regarding the booking as I could not deal with the spa directly. Finally on the morning of the appointments I was contacted to be informed that all 3 of us had been cancelled due to 1 staff member being off sick. It was obvious that they were cancelling customers booked via Groupon and I was not given any alternative times for any of us to come on that day. The earliest I was offered a another time was sometime in April. I have now requested a refund from Groupon and have explained my issues. This level of service is unacceptable in an industry that promotes relaxation and well being. I would advise anyone who would like to have an experience with the outcome being positive to give this place wide berth. A shocking way to treat people.
Would you visit again?
No
Service Quality
Service Variety
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Location & Hours
Business Address
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The Chelsea Day Spa Boutique
53 Hollywood Road
London, SW10 9HX
United Kingdom
Phone: +44 (0) 207 351 4555
Facilities & Amenities
Facilities
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Retail Shop
Amenities
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Retail Shop
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The Chelsea Day Spa Boutique
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