Customer Reviews (9)
June 3, 2013
Doors were locked
Herbana Spa has apparently not been paying their rent and the doors were locked when I arrived. There was a large note on the door addressed to Herbana Spa dated May 7th with an explanation on why the doors were locked and that they would remain locked until the rent was paid in full. Now I am worried that I will still be billed for a service that I did not receive. Not to mention this was a facial for my wedding day. Extremely disappointing. Renee Ladd
March 13, 2013
This place is in a very unassuming little storefront in a strip center, but inside it's cozy and relaxing. Honestly I have been a customer of Bergamos in Friendswood for some time, but I don't think I'll return there. I thoroughly enjoyed my massage. The therapist used just the right amount of pressure and worked on my problem areas. Very professional. I was also interested in their couples nights they have once a month which sounded fun, and I found out they offer 25% off on Wednesdays! I definitely return!
Thank you for taking the time to let others know what you thought about your recent visit at Herbana! If you haven't already joined our newsletter you can do so buy clicking the link below and adding your email to our newsletter list. Our VIP clients receive updates and specials before the general public and this is also where we announce each month's Date Night At The Spa's Theme and exclusive Date Night Treatments. We look forward to being able to pamper you again soon and hopefully we will see you and your loved one at one of our upcoming Date Nights! Sara Rodgers, Owner Herbana Natural Day Spa Join Our Email List: at Herbanaspa.com
February 26, 2013
What a refreshing change of pace!
This might sound odd, but one of the many things that struck me the most about how different this spa is from most is that they are not hung up on being posh and over the top extravagant. Too many spas go way too overboard with making their ambiance relaxing which just leads to missing the mark. Those same spas also have to charge far more to have any sort of decent profit. This spa is refreshing because they aren't trying to be elitist or anything else with their spa. They seem to realize that the massage or the treatment is what we are truly there for, not the ambiance of the entrance. Don't get me wrong, it is a very calming and relaxing environment. It's just simple. And simple done right can be the most luxurious of all. Add to that notion of just a refreshingly relaxed space, our masseuses were awesome. My husband and I always try to do couples massages and what usually happens is one of us has an awesome massage and the other does not. At Herbana, we both had awesome massages! The only suggestion I might give is to add an option to pre-purchase treatments for a discounted price. A block of 3 - the more you buy, the cheaper the price, type of thing. In the end, doesn't matter, though. We will be back!
Thanks for taking the time to leave us a review! So glad to hear you both enjoyed your massages and the ambiance. We do currently offer a pre-paid package for any 5 same treatments (ex 5 massages)get the 6th treatment for free but we will definitely consider adding a lower number such as 3 pre-paid treatments at a discounted price each in the future. Thanks for the wonderful suggestion! In the meantime you can give our front desk a call when your ready to schedule your next treatment and ask about our weekly specials. Each week we have Two On Tuesday's, Wellness Wednesdays, and Relaxation Thursday's each featuring a different special and offer great savings! We look forward to seeing you soon. Sara Rodgers, Owner Herbana Day Spa
February 21, 2013
One of the best
Everything about this spa was excellent. From the staff, the services, the atmosphere, the expertise; all of it. I cannot wait to go back again, VERY SOON
We enjoy hearing such wonderful review's! Thank you for letting others (and us!) how much you enjoyed your visit. Looking forward to pampering you again in the future!
August 11, 2012
Massage was wonderful
Very relaxing waiting room. Staff was attentive from the start. Enjoyed green tea while waiting for the massage therapist (I was early; they were right on time). Stress-relieving massage was wonderful.
November 11, 2010
I have visited this spa for years. I have even scheduled "girls day out" there. I absolutely love the spa tub!!!! My only concer with is spa is that there does not seem to be any consistency with the therapists. Just when I think I have a good one; by the time I come back for my next visit which was ususally quarterly the therapist was no longer with the company. Bomber!
Thanks for your review and we are so sorry to hear your favorite therapists are no longer with us. Unfortunately, in this industry it's common to have a high turnover of technicians but should you choose to return, our front desk is always able to assist you in making a new therapist recommendation based on your preferences. We are extremely picky when we do the hiring so even if a loved therapist chooses to leave, I only replace them with a therapist that I know our clients would love just as much and keep coming back to see in the future. I usually also look for similar traits/techniques in the one leaving with our new technicians so it makes the transition as easy as possible for our clients. We hope your willing to come back and try one of our other wonderful therapists soon and soak in our amazing hydrotherapy tub again!
June 8, 2006
One of the nicest spa I've been to.
I had read reviews and heard about Herbana throught the "grapevine." People kept saying how nice it was... there was just "something" about the place. I had to find out what the "something" was, so I went. From the second I walked in I was in love with the place too. I felt immediately peaceful and relaxed. I had the "Detox" Spa bath, massage with Michelle, and Mynkiti facial with Elena ... all were absolutely blissful! (The Spa tub room has actual twinkling starlights on the cieling!) Everyone made me feel as if I was there personal guest, like an old friend coming to visit. On my way out I had a chance to meet the owner, Sandra, and I told her about how everyone was talking about herbana and what was it that gave everyone that automatic good feeling when they walked in? She said it was the "Energy," that everyday each member of the staff is reminded to focus on goodness and bring that to the clients. She said I should come back and try energy work like Reiki... I can't wait! These are some of the nicest people I have ever met at a spa. Staff and clients alike seem to walk on clouds. LOve it here... Highly recommend to anyone!
April 3, 2006
This is truly a place for spiritual health and relaxation. Staff is outstanding and very professional. Your experience and well being are their primary concerns. The pedicure wasn't quite up to par (I'll stick with the $20 store front) but everything else exceeded my expectations.
February 18, 2006
The complete package!
I was so impressed by my entire experience at this spa! From the moment we walked in the door, we were treated with the utmost respect by the staff in an environment that was not only spotless, but friendly and inviting. I think they really put forth the effort to make us feel comfortable, relaxed and special! We have recommended this location to everyone we know!
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