Customer Reviews for Serenity Day Spa & Gifts (18)
November 11, 2012
I had been given a gift card from SpaFinder as a thank you! I went on the site and found Serenity Day Spa not far from where I lived. It had a good rating so I thought I would give it a try. This spa is conveniently located in a small cottage just off Metairie Road with parking on site. The building is small which allows for a feeling of intimacy. The staff was friendly and helpful. One of the things I appreciated most was the feeling of personal attention rather than feeling shuffled around as in so many large spas. The services I received were a massage and a pedicure. The massage was one of the best I have ever had. The pressure was firm and it was clear to me that areas where I had tension were given the time and tending to relieve the knots that were present. I didn't want it to stop! The room for the mani/pedis was small, just 2 stations for each. But, it had windows and they were open on a beautiful fall day so we could enjoy the breeze. Again, the staff was friendly and the atmosphere was relaxed. My total experience was so pleasant I bought a gift card for my sister and scheduled a facial in the near future. I will return before long for another of those massages!
January 12, 2012
I have been there twice. The first time was by myself to get a massage and it was great. The second time I went with a friend and we splurged at the end of the semester. We both got massages, facials, manicure, and pedicure. (They also provide lunch with this package which was great.) After the facials the lady helped us pick out something that we could use on our face. I told her that today I wouldn't be able to afford it so she gave me some samples and told me to get some generic product that would do the same thing. I thought that it was great that they were willing to help us and not push a product when I can get it cheaper because I am a college student. I also love that it is right off of Metairie Rd. it really easy to get to. LOVE this place.
September 23, 2010
Bad and Unethical Service
If I could rate a 0, I would. My friend and I each bought the Groupon for the Mani-pedi. When I called to book my appointment, the girl on the phone was very polite and eager to book me...until I mentioned the groupon. Suddenly there was no available dates. When I asked what to do if it expired before there was an available date she was very rude and said it was not up to her. I'm sure that they might offer a good service based on the previous reviews, but sadly I won't know even though I have already paid for the service.
September 23, 2010
would love to take all my friends here.
September 1, 2010
Best Day Spa in New Orleans
Great Day Spa in New Orleans!!!! I've been looking for a new Day Spa since moving to New Orleans in January. And I must say I have been to many and have not found the one until yesterday. I called and spoke to Michelle who was very friendly, professional and helpful. This has become my ultimate favorite place to escape. I treated myself to a pedicure with Dawn and facial with Keirnan. I was not disappointed with either service. The Pedicure was so relaxing and I was allowed to soak my feet and relax for 15 full minutes. Them I felt I was floating off the bed during my facial. I can't wait to go again at the end of the month. I will tell everyone about this Spa. Thanks Girls for a great experience.
August 4, 2010
I first went to Serenity for a massage. The customer service on the phone was not great. The atmosphere once arriving at the spa was fine, but a bit crowded and not overly comfortable or relaxing. The massage itself was good. The masseuse was knowledgable and competent. I went back to Serenity for a pedicure. Dawn was the pedicurist. She gave me one of the most unsatisfying pedicures of my life. It was overpriced - $40 for a one hour pedicure that lasted about 35 minutes. She was an awkward and uncomfortable person to talk to. She rushed through everything, and did not even loofa the bottom of my feet. The leg and foot rubs were short and not good. Worst of all, my polish started chipping withing a couple days and it all started peeling off about a week later. You can get a better pedicure at Walmart! There have to be better spas than this in Metairie, I was unsatisfied.
April 23, 2010
Great Spa Manicure and Pedicure
This was my first time to Serenity and I just loved it. Everyone was so sweet and friendly. I have visted my spa's in the area and was very impressed with Serenity. The spa is very clean and cozy. I will go again for other services and this has become my new place for Serenity.
April 9, 2010
Mani and Pedi
Went and had a Spa Mani and Pedi and was really impressed. It was my first visit to this spa and any spa period. And thought that the service was excellent.
October 30, 2009
This was my first visit to Serenity, and I won't be going anywhere else. I had an hour-long appointment with Keirnan for a facial, and was in for an hour and a half! Keirnan took the time to understand all of the details of my skin care routine and discuss with me changes I could make and things I could add to it to improve my skin. It was the best spa experience I have had - it was an amazing facial and a great learning experience! My facial was several days ago and my skin still feels better than it has in a long time. Can't wait to go back for more!!
October 26, 2009
My friend recommended me to this spa for brazilian waxing. The esthetician Keirnan was amazing. She used breathing techniques and wax that was so gentle to get me threw it. She even informed me of post care as I am prone to ingrown hairs. The room and wax area was so clean and sanitary. Ive never had such a great waxing experience. Cant wait to get a facial next.
May 25, 2009
Day at the Spa
This was my first visit to Serenity. I very much enjoyed it. I've been to other spas in the area for different services, but very much enjoyed my visit here. The staff was friendly & knowledgable about the product line & what to recommend to me. They did not push product on you, which made me want to buy the product. I definitely will be back.
May 25, 2009
Day at the Spa
I've had several Day at the Spas at different locations in the area & this by far has been one of the best I've had. The staff was very friendly & personable. They did not try to push product on you. Which is a big plus in my view point. That made me want to buy the product line. I will definitely be back!
June 17, 2008
Best facial ever
I've had several services at Serenity (manicure, pedicure, wax, facial, massage), and all of them have been great. They tailor the service to your needs - especially the facials. The last facial I had was the best ever. It was as much an education as a spa experience. You can tell the staff loves what they do. I've been to other spas in the area, but Serenity is the only one I go to now. The atmosphere is great too - clean, comfortable, relaxing. And it's very personal. They' don't try to get you in and out as quickly as possible like other places.
April 29, 2008
very good service
this was my second time being waxed, this was my first time at serenity. waxing was much better at serenity. the girl was very fast and friendly.
April 14, 2008
i have visted many day spa's in my area and i would say this is the best. the spa is so cozy and welcoming i can't wait to visit again. enjoyed the massage, pedicure, facials and manicures. the next time you need serenity call serenity day spa
September 28, 2006
Loved the massage!!!!
The massage was perfect. I will definitely go back for another one. Everyone was very friendly and helpful. This spa just gave me a sense of comfort and relaxation from the time I arrived till the time I left. I would recommend it to anyone.
August 23, 2006
this small relaxing spa is a great get away. everyone is so personal and nice. finally a spa that is relaxing. good job
February 26, 2006
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