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About Soothing Touch Day Spa
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Location
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ADDRESS
3031 Columbia Avenue, Western Corners
Lancaster, PA 17603
United States
Phone: +1(717) 399-0190x
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Extremely DisappointingBy CarolA | February 26, 2011
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21 of 45 People Found This Review Helpful
When I booked my spa appointment I did so as a surprise for my mother. When we arrived I was told that my appointment would begin first with my mother's following fifteen minutes later. Mind you -- these were for identical treatments. The receptionist was flat out uncooperative, even raised her voice and then informed me that if i wanted my mother to go first she would have to re-enter all of the appointments for the day! (Seems a little weird to you too, I'm sure.) The last straw was her ordering me to come behind the desk and look at her screen. And all along, all I could think is "why does this woman care who goes first?" Right from the get-go the experience was ruined. I was definitely made to feel that it was I who was posing an imposition with what was a very simple request. The receptionist was by now causing a scene and I didn't want it to escalate any further, and by then my mother was uncomfortable, I was uncomfortable and even a colleague of mine from work happened to witness the whole debacle. I will never go back. This receptionist -- "Kathy C" was horribly unprofessional and it is because of her that Soothing Touch will never see me again (which was apparently Kathy C's goal all along anyway).
Would you visit again?
No
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great massageBy sportfan30 | February 24, 2008
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34 of 57 People Found This Review Helpful
they make you feel so comfortable and relaxed when they give you a massage and great personalitys.
Would you visit again?
Yes
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The best massageBy CWS1 | December 24, 2006
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36 of 60 People Found This Review Helpful
Absolutely the best massage! The service is great. They concentrate on what you like and also the areas that need it most. I've been to this spa many times and will continue to go. It is the best! Soothing Touch is very clean. Everyone is very helpful and friendly.
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
Staff Expertise
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Location & Hours
Business Address
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Soothing Touch Day Spa
3031 Columbia Avenue, Western Corners
Lancaster, PA 17603
United States
Phone: +1(717) 399-0190x
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