Alexander's Salon and Spa

Alexander's Salon and Spa

Address & Info
431 Lackawanna Avenue,
Scranton, PA 18503
United States
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+1(570) 341-5250

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Customer Reviews for Alexander's Salon and Spa (15)

December 11, 2013
Love it
I love going to Alexander's to get my hair done or for a massage. The facials are great too. The nail services are good too but the staff have weird discussions sometimes which makes it uncomfortable. Overall a great experience and atmosphere. My husband and I have been going there for a few years.
March 15, 2013
Do you understand what customer service is?
My daughter just left a very expensive package day at Alexander's-being insulted by her nail technician unwittingly. The technician sat and offered her negative opinions on people of color, different culture and economic class. My daughter happens to have a child of two races. ARE YOU KIDDING ME!!! People don't pay that kind of money to come and listen to culturallly ignorant opinions of employeees paid to deliver expensive relaxation.
December 18, 2012
I heard a lot of good things about this spa and was excited to go. I have been going to spas for over twenty years and this was one of the worst. The staff is dismissive and rude and it seems like any kind of service is putting them out. Massage was decent, facial may have been enjoyable if the facialist had not talked the entire time and had her cell phone text alert go off multiple times. She did not walk me out after the service. I will not be going back-it was definitely not worth my time or money.
September 26, 2012
Don't go here
The worst salon. The staff is rude. The salon was small and packed with no seats in the waiting area. Very noisy and not relaxing. Over priced and way over rated. Paid $350 for a $50 service. Bad area of town as well with shady neighborhood. Don't waste your time here.
August 27, 2012
Finally got to go back!
Was able to get back to the spa a few weeks ago and again it was GREAT! Thinking for taking my daughter there for her birthday this year.
May 1, 2012
This place is sooooo overrated...the staff must being writing these reviews...they get most of their stylist from the mall...they know the cut-of-the day and that's it...don't expect a haircut tailored to suit you because they call themselves a "salon" & "spa", it's all generic assembly line cuts.
July 4, 2011
Continues to be great
I have been going here for bikini waxing services for a year now and continue to be impressed with the service I receive.
June 2, 2011
Have been a client since 2000. The staff is amazing (many of whom have been there the past 11 years) and am never failed to be impressed by the steps they'll go to take care of their clients.
April 25, 2011
I had my first visit to Alexander's on Friday April 22, 2011. The atmosphere was wonderful Bianca my massage therapist was wonderful she listed to my concerns and addressed them as needed. I also had a spa pedicure, apples & oranges, smelled great! Paia (not sure of the spelling) did a wonderful job on my toes and made sure I was comfortable at all times and kept my water glass full! As soon as I can I will be going back!!!!
January 23, 2011
Very relaxing
Great service.
September 28, 2010
Great first visit
Great service. Beautiful atmosphere
May 2, 2010
Always a great experience here
Rose cuts and gives me foil highlights/ lowlights/. I have (very) long hair-I am usually there for 3 hours, I actually feel bad that she has to spend sooo much time on me. She always helps me to pick the colors that will look best on me and is always very pleasant, gets me coffee etc.. This is a great spa!
September 30, 2009
The Only Place for Me
I have been a fan and client of Alexanders for more than 10 years. The staff is friendly and helpful, the atmosphere is relaxing, and the services are just what you need! It's the only place I go for massages! The newly renovated building offers two levels of care, top of the line products, and the pampering you need. Rooms are comfortable and relaxing and the 'Relaxation Room' does just that! Enjoy a refreshing lemon-scented water or relax with a glass of wine. They offer what you need!
September 11, 2006
Wonderful Day of relaxation
I recently had my first spa experience at Alexander's. They were very friendly and professional. I was given a Day at the spa as a gift. Since this was my first time at a spa, I was somewhat nervous. The staff made me feel welcome and very comfortable. All of the services, I recieved were wonderful. The massage was my favorite. I hope I get another gift like this soon. It truly was a day to relax.
Amy Kelly
May 22, 2006
Relaxation at its BEST!!
I recently visited Alexander's Salon and Day Spa for a day of relaxation. I was so impressed by the services I was given. One of my treatments included the HOT STONE MASSAGE. It was amazing. The massage therapists are well trained and very professional. Alexander's takes relaxation to a new level with the atmosphere in therapy room. I was totally relaxed listening to the sound of a gentle water fall on the wall and the music. I highly recommend Alexanders to anyone looking for a truly relaxing experience.
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