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Customer Reviews (9)
August 15, 2012
I recently had a keratin treatment done at Krystelle Spa and Salon and and I love the way my hair looks. I had japanese straightening done before but my hair had never looked as natural as Jolly and Rashika done for me. Before the treatment I had long frizzy tangled hair but not is naturally straight and smooth. I love their service and hospatality. They offer drinks and refreshments as I was getting my treatment done. Everyone is very friendly. The atmosphere give you a relax and calm feeling as I was getting my service done. I will definitley come back to try other services. Thank you Krytelle Salon and Spa!
August 12, 2012
Relaxing couple's massage
The first time I went to this spa was actually for their teeth whitening service. I was shocked that from just one appointment my teeth became 3 shades lighter. And only one hour too. The second time I went was when I was visiting my girlfriend and we went in for a couple's massage. My masseuse was Jolly and l can't remember the name of my girlfriend's. The massage was fantastic especially after a 6 hour drive from LosAngeles. I loved the way she worked my tense areas and spent a lot of time and care in areas that I expressed needed more work. My girlfriend and I fell asleep towards the end as we were so comfortable. They did not rush us to leave the room like I'm used to. In fact, they didn't even wake us up. They brought in cheeses, crackers and sparkling cider. A perfect end to our spa experience . I'm not sure about their other services but my girlfriend also got a Brazilian from jolly and she loves it. It was "quick and easy". I'd definitely come back here the next time I'm in town. The staff is very friendly and welcoming.
May 2, 2012
Nice Place With Good Ambiance
This spa ia a nice place with a good ambiance but they should hire a receptionist to take care of calls and would be walk in customers. I've been trying to call to set an appointment to no avail, very, very frustrating. When I called the following day, I finally got an answer from a lady with a heavy accent.I was able to get an appointment for a massage.. My massage was not excellent but at least satisfactory. I had better massages than this. Jolly was my therapist and was very pleasant to converse with. She convinced to come back with my husband to try the other services they offered. We did come back for a Brazilian waxing for myself and Manzilian waxing for my boyfriend. Jolly did both Brazilian waxing for me and Manzilian waxing for my husband. Jolly wasn't as good as Rosie. There was so much pain in some places. But with a little more experience she should be able to do it like Rosie. My husband though was not happy at all. He believes that Jolly might be better with Brazilian waxing than Manzilian. He was not happy the way Jolly did the his waxing. He believes that Jolly was just practicing on him. He felt pain all over his private area and swears not to go back to this place again even if the service was offered for free.
May 1, 2012
Men beware! Do not go to Krystelle Spa for a manzilian. I had my Manzilian done there and Jolly, the lady that did the service does not know nor have any experience on what she was doing. It was a very painful experience and I think she was practicing on me. I believe she noticed that I was unhappy with the service and tried to compensate it by trying to tempt me into "another" service. I declined the offer.
November 21, 2011
A relaxing day at the spa
I've been to Krystelle Spa twice now and both times have been great experiences. I got a 60 minutes Swedish massage from Beth which was so relaxing I had a hard time staying awake. She is very pleasant and friendly to be around. I also tried the new 7 minute brazilian wax which was done by the owner, Jolly. This was great because waxing isn't exactly my favorite thing to do--it's nice to just get in and get out. Jolly is friendly and comfortable to be around, which is especially important when someone is dealing with your hoohoo. I'd come back again and will be scheduling my brazilians here regularly. I am also interested in trying out their other services such as the facials and teeth whitening.
November 19, 2011
Very Happy First Timer
went to Krystelle Spa because friends and family kept telling me that I needed to get a massage since my body was so tense and sore from work. This was my first time every getting a professional massage and I thought the experience would be pretty awkward, but it wasn't at all. The owner did a great job at making me feel comfortable right away, she was very sweet and welcoming. After filling out some paper work she directed me to an extremely comfortable and peaceful room which I definitely could have easily fallen asleep in. Calming music, a running fountain and a low illuminating light from an imitation fire place contributed to the relaxing effect, not to mention the ridiculously comfortable massage table. I received an hour long swedish massage that felt amazing! My body was completely relaxed and a lot of tension in my neck, back and shoulders, which are my trouble spots, was relieved. Along with feeling extremely relaxed I also felt very appreciated for even coming into their particular spa, I was treated very well and their goal was to make sure I went on my way in a great mood. I would definitely recommend Krystelle Spa to any new comers and think I'm going to make a habit of getting massages there myself on a more
May 23, 2011
Just happened to pass by this SPA and was attracted to their big 135-gallon aquarium with an 18" Arowana, 2 parrot fishes and 2 cichlids. Went in and was cordially and pleasantly greeted by its owner Jolly. I had a massage with Beth and I can say that it was one of the best massages I had in my life. Will surely come back again and will bring my wife for a couple's massage. Will also try their other sevices such as manzilian, haircut and hair coloring. Thank you Jolly, owner of Krystelle Spa for an excellent service.
December 9, 2009
Excellent Local Hot Spot
Since I moved to the area in March of this year, I've started going to Krystelle. The owner Jolly is very personal, and it's admireable that she is the one that handles the reception to ensure that everything ran smoothly for all my services. The ladies of Krystelle are warm, and friendly, and so is the waiting area which serves a variety of coffee or tea. I usually get a facial, face waxing, and one hour Swedish massages from Beth, and I highly recommend her to everyone! Beth is always anticipating my needs, and always makes sure that I am comfortable, and makes any necessary adjustments if need be when applying pressure. I usually like deep pressure, and she is excellent at it. The only complaint I have is the price of my full face wax which comes up to $60 (eyebrows, upper lip, sideburns, and chin), which they individually charge at $15 per part. I've gone to other high end day spas, and they have usually just charged me no more than $45, and is listed as a package on their price listing. Other than that, I am very satisfied with the location, where there is a sushi restaurant, a nail salon, a sandwich shop, and a coffee shop in the plaza.
September 4, 2006
First Visit After New Ownership
My husband and I had our first experience at this day spa back in August 2005. This was right before the previous owner sold the business. We had a couple's massage and had such a great experience we went back 6 months later. The spa menu had pretty much stayed the same, however the management and massage therapists had changed. Not thinking it would be any different than the first visit, my husband and I signed up for another couple's massage. The two MTs were unsure how to arrange us in the room (although the rooms has not changed since August) and told us that they felt it would be more comfortable for us if we went into separate rooms. It was also mentioned that it was one of the MPs first day working there and she "wasn't comfortable" working in the room with limited space. So we went into separate rooms and I was relaxing as my massage therapist began to do her work. About 5 minutes into the session I could hear the other massage therapist in the room next door talking to my husband and them holding a conversation. This continued for the remainder of the session. I was unable to relax and thoroughly enjoy my experience, and by the time I was done I was more aggravated and tense than I was when I arrived. When I reunited with my husband he told me his MPs life story. I thought it was highly unprofessional as she was paid for her services, not to gossip. Being that this day spa is fairly close to our home it's probable that we will return however next time we will make sure to request not to have the therapist from before. Couples Massage (60 minutes) = $120 + tip
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