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Check our online webpage for specials
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About Letoile Day Spa & Nails
L'Etoile Day Spa offers a variety of beautifying treatments for the entire body. The 4,000-square-foot spa facility has ten treatment rooms in addition to a sauna and steam capsule. The most requested service at L'Etoile is the four-hour Grand Escape package, a full-body experience including spa manicure and pedicure, facial, massage, sauna session, and spa lunch. Also available are body wraps, hair care, and waxing services.
Location
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ADDRESS
5950 East Virginia Beach Boulevard
Norfolk,
VA
23502
United States
Phone: +1(757) 459-2226
Services
Body Wraps
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Algae/Seaweed
Mud
Complimentary and Alternative
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Hydrotherapy
Facials
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Acne/Deep Cleansing
Men's
Oxygen
Facilities & Amenities
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Robes Provided
Sauna
Showers
Slippers Provided
Steam Room
Whirlpool, Jacuzzi
Hair/Nail Services
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Hair Styling and Care
Makeup Instruction/Application
Manicures
Pedicures
Waxing
Massages
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Aromatherapy
Deep Tissue
Hot Stone
Lomilomi
Lymph Drainage
Prenatal/Postnatal
Reflexology
Reiki
Shiatsu
Thai
Water Treatments
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Hydrotherapy
Watsu
Letoile Day Spa & Nails
4.18 out of 5 stars
Overall rating based on
11 Reviews
8 of 11
(73%)
Customers would visit this business again
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Avoid like the plaque
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2.00 out of 5 stars
If I'd gone to this place without my groupon special I would have been PISSED!!!! Do not go to this "spa"- they can't even do a good paint job. I purchased a Spa mani and they didn't even clear up my cuticles. Waste of time waste of money!!!!
Would you visit again?
No
Service Quality
2.00 out of 5 stars
Service Variety
1.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
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An excellent retreat!
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4.00 out of 5 stars
First off, I want to start by saying I am an industry professional working in one of the top rated NJ Day Spas, so I tend to be highly critical of other establishments.
My experience with L'etoile was nothing but great. I was visiting the Norfolk area and treated my girlfriend to a massage and pedicure. She had I both had 90 minute massages, hers a prenatal and mine a hot stone. The only thing that could have made my massage better would have been for the therapist to walk on my back.
Our pedicures were equally as nice and I was happy to see that the spa follows very good sanitation practices. There was an entire bottle of water waiting for both of us at the pedicure stations - a nice touch.
My only complaints are the following:
1. Lackluster polish selection and most were separating or thickened. It was clear as well that some were thinned based on the condition of the polish in the bottle. Normally, my toe polish lasts a good month. I'm here not even a week after and 2 toes are already chipping.
2. The pass off of service - two different nail techs came to finish the pedicure for the massage and polish portion. I didn't appreciate this type of "conveyor belt" service.
Overall though, the spa is magnificent!
Would you visit again?
Yes
Service Quality
4.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
4.00 out of 5 stars
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Excellent spa!
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5.00 out of 5 stars
I only got my nails done here, but it was wonderful, relaxing and professional! Enjoyed their work and their kindness :)
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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A great surprise
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5.00 out of 5 stars
my boyfriend surprised me with the Grand Escape package to this spa. i thoroughly enjoyed every minute of it! the facility is clean, the staff was friendly and the atmosphere was soothing. i definitely recommend going here!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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Disgusted Customer
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2.00 out of 5 stars
Over the years I have been to dozens of spas and had numerous manicures and pedicures, bodywraps, facials...etc..First of all, I had an appointmet at 3:30 and did not get seen until 3:50. Secondly, I received the worst pedicure. The lady did not even spend the alloted amount of time, the water was cold, and my dogs could have done better painting my nails. The pink and white nails that I received were actually fabulous! The lady did a great job. I had a herbal body wrap and they didn't even cover my entire body with the cream and parts of my body were left exposed that shouldn't have been exposed. I know this because I have had this done several times. My facial was actually very nice as well. On the phone I was told that everything would come to 195.00 after the 50.00 gift card I received from a friend would be deducted. When I got there I found that they charged me 36.00 for a gratuity that was never mentioned on the phone! I always tip well and still did even after I thought that the price was a bit off. The woman went over the price with me and said that it was correct but that is not what I was told on the phone when I called to verify the total costs of the services. I am very unsatisfied! DO NOT GO THERE!
Would you visit again?
No
Service Quality
1.00 out of 5 stars
Service Variety
1.00 out of 5 stars
Atmosphere
1.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
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Felt very rushed!
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3.00 out of 5 stars
I went here because I had a groupon for a mani/pedi. The actual manicure and pedicure were good, and I would have considered going back were it for the fact that I felt rushed out of the salon. Less than five minutes after I'd sat down to dry my polish, the girl informed me "you should be dry", pretty much indicating it was time to leave. The polish wasn't dry, on either my fingers nails or my toes, both of which ended up smearing, basically ruining the service for me. I might have understood if it was busy and someone was waiting, but it was a monday afternoon, there was only one other person in the salon!!
Would you visit again?
No
Service Quality
3.00 out of 5 stars
Service Variety
3.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
3.00 out of 5 stars
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great service
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5.00 out of 5 stars
i purchased the groupon to use on a bikini wax at this spa. i have not always had the greatest luck using my groupons but my experience at Letoile was spectacular. I was able to get in quickly and was even able to reschedule on very short notice. I got an excellent wax and got amazing treatment even though i was using a coupon. I have already scheduled my next appointment!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Response from Letoile Day Spa & Nails
Thank you anne... I am happy to here you got a good experience here..We hope to see you and your friends more ..vist our webpage sometime $40 hour massage dont forget ....www.letoiledayspa.net
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wonderful place!
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5.00 out of 5 stars
I happened to go here because I needed a last minute service on a Saturday - most places are closed by 5 in my area. I now go regularly because the staff is so friendly and knowledgeable and always make sure I have a great experience - whether I am there for a few minutes or a few hours.I would highly recommend this place to anyone.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Response from Letoile Day Spa & Nails
hi heather thanks for giving our salon the chance to service you ... we hope to see you more .. and thank you so much for taking time to give us a nice review
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Really knew what she was doing
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5.00 out of 5 stars
I don't usually write reviews either but I had to put this out there. I don't normally go to spas but I received a gift card to this one and I have to say the massage therapist I had at this spa really knew what she was doing. I expected she would just give me a light typical feel-good massage but she gave me a really good deep tissue massage with hot stones and that was definitely the best part! Then I had my first facial. I didn't really know what to expect but it was really relaxing and at the same time very therapuetic and cleansing. Ultimately, I have to say it was a great experience!!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Response from Letoile Day Spa & Nails
to sabrina thank you for taking time to give us a reveiw.... we love all our clients and really would like to thanks you again
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The best in town
By
Amie
|
September 21, 2007
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5.00 out of 5 stars
I can't say enough great things about this salon. I got my nails done there a few weeks ago, I got a full set with a french manicure. Usually a few days later the french manicure would start to wear off but not this time, they barely look any different from the time I left the salon. Thats not even the best part... it's been 3 week and you can barely see the regrowth, the gentleman who did my nails did an outstanding job. He asked me what I wanted and I got it. All I can say is PERFECT, PERFECT, PERFECT!!! I never write reviews, but I am telling you this place is worth it. Hands down the best my nails have ever looked.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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Very Impressed!!
By
Stacy
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January 20, 2007
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5.00 out of 5 stars
I visited Letoile Day Spa & Nails today 01/20/07. I was greeted in a timely, friendly manner. I had a full set of acrylic nails put on today.The nail technician was very gentle removing my previous acrylic nails. He listened to what I requested ( "nails not too thick ,not too long and rounded edges"). I got exactly what I wanted but also good information about my concern to prevent fungus nail infections. The atmosphere was very nice with an impressive decor. Honestly, I was worried about the first spa review I read about Letoile but wanted to make my own opinion and was glad I did. I would highly recommend it.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Response from Letoile Day Spa & Nails
thanks stacy we really appreciat you giving us a chance thanks for your wonderful comment please visit us anytime
Location & Hours
Business Address
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Letoile Day Spa & Nails
5950 East Virginia Beach Boulevard
Norfolk,
VA
23502
United States
Phone: +1(757) 459-2226
Facilities & Amenities
Facilities
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Steam Room
Showers
Sauna
Jacuzzi
Amenities
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Slippers Provided
Robes Provided