Customer Reviews for Flic Spa (4)
March 21, 2015
Awful owner, management
I used to love this place but after their latest scam, I'm done! Both my husband and I used to go there! I referred many people there as well! I had to cancel an appointment for my husband and I! I cancelled 3 days before the appointment! I had left a message and was planning on calling back to reschedule! I get a call on the day I had the appointment asking where I was! I told the girl I had left a message canceling! She questioned when I called and that was it! I even checked my phone to see when and called back to tell her because I did not like her tone! I then decided to reschedule! She places me on hold and tells me the date I wanted was busy and would need a credit card to hold the appointment! I told her I never did that before! She said it was policy! I decided to give it and made the appointment! Two days later there is a charge on my account for over $200 from them! I was furious! I called left a message! Oliver called me back and I told him why am I being charged? He said a 24 hour notice is required for a cancellation! I told him I called three days before and it's not my fault they didn't cancel me! He was completely UNapologetic!!! He said he would refund my money!!! I was trying to understand why he did what he did! They were deceitful in asking for my credit card to hold the reservation when they actually used it to charge my card! That is terrible! Oliver could care less, all he cared about was if I was going to keep my upcoming appointment! I cancelled one of the reservation and kept the other because I had a gift certificate!!! But I will never go there again! They are sneaky and could care less about their clients! This negative review has nothing to do with their therapists! But be aware of management!!!!! Shame on you!
October 2, 2014
Best Spa In NJ
I've been to several Spas' and this is by far the best I've ever experienced. The location is beautiful !! The Owner is wonderful and the service if GREAT!!!! Give them a try for yourself you will not regret it.
July 6, 2013
Luxurious spa escape for much needed pampering
My sister and I have frequented many spas in NYC as well as vacation destinations over the years and are so grateful that we are able to treat ourselves to a pampering getaway at Flic Spa. Every experience has been an amazing escape from day-to-day life with its relaxing ambiance and impeccable service. Oliver makes us feel like part of the family, and he always goes above and beyond to relieve our stress and tension. Priscilla catered to my needs and the pressure was just right.
January 20, 2013
Couldn't be more excited!
I can't believe that Flic Spa has finally opened a second location. I am a huge fan of the Bloomfield location and can now convince all my friends who thought it was too far from them to see what I have been talking about at their new location. When I moved to NJ, I was convinced I would never find a spa that measured up to the "big city" spas. I went to several well reviewed places and just never felt comfortable and totally relaxed. My husband convinced me to give Flic a try and I literally fell in love with the place at my first visit!! The services, the people, the rooms.... They have taken such care to make everything perfect..... Perfectly relaxing! Highly recommend!
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