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About cielo salon and spa
Cielo Salon and Spa is owned by a team comprising an esthetician, a hairstylist, and a business professional. Massage modalities on the menu include a personalized Signature Massage that can be booked for up to two hours, sports, and hot stone. The spa's Custom Facial provides double exfoliation, deep cleansing, and a rebalancing mask. Also available are ear candling, cranio-sacral therapy, foot treatments, and a full complement of salon services.
Location
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ADDRESS
1550 West Horizon Ridge Parkway, #J
Henderson,
NV
89012
United States
Phone: +1(702) 942-4400
Services
Massages
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Aromatherapy
Back Massage
Deep Tissue
Hand/Foot
Hot Stone
Mommy and Baby
Reflexology
Scalp
Swedish
Hair/Nail Services
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Hair Extensions
Hair Styling and Care
Makeup Instruction/Application
Manicures
Pedicures
Waxing
Facilities & Amenities
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Food/Beverage Available
Locker Room
Retail Store
Robes Provided
Showers
Slippers Provided
Toiletries Available
cielo salon and spa
4.38 out of 5 stars
Overall rating based on
8 Reviews
7 of 8
(88%)
Customers would visit this business again
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Best Massage EVER !
By
kimk
|
February 25, 2012
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5.00 out of 5 stars
13 of 31 People Found This Review Helpful
This was the best massage I have ever gotten. Cindy was very careful and Listened to me. I will go back. All the staff was GREAT. Thank you all again. Kim
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Did you find this review helpful?
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Speedy & Professional Waxing
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5.00 out of 5 stars
19 of 36 People Found This Review Helpful
I have been receiving waxing services from Chris for the past few years, and am continually amazed at how fast she is!! And, virtually PAIN FREE (although I enjoy chatting with her as she works -- excellent distraction)! She is always so professional, and never makes me feel uncomfortable. I have and will continue to refer Chris to anyone wanting ANY type of waxing services.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Did you find this review helpful?
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WORST CUSTOMER SERVICE EVER!!
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1.00 out of 5 stars
16 of 39 People Found This Review Helpful
I'm not sure who the receptionist is, but she is HORRIBLE. I called on Sunday (the day before MLK) to see if they would be open on MLK and the receptionist told me yes, that she had appointment times at 10, 11 and 12. I told her that was great and I would call her back to confirm. I was excited that I found a salon open on a holiday. When I called back, they were closed, which was okay because I left a message expecting a phone call first thing in the morning. Evidently the receptionist had no idea what she was talking about because I tried calling all morning and the salon actually WAS closed. I had an important event last night and I was left scrambling for another salon, which was a complete disaster.
When I called this morning to see if they could do anything for me, the 2nd receptionist I encountered was RUDE AND HORRIBLE as well. She had an attitude and was not empathetic at all. All she kept repeating was "well I'm not sure why she told you that, but yesterday was MLK day, we were CLOSED". I KNOW this because I tried calling them all day. WORST customer service I ever experienced!! Will not recommend this place to ANYONE!
Would you visit again?
No
Service Quality
1.00 out of 5 stars
Service Variety
1.00 out of 5 stars
Atmosphere
0.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
Did you find this review helpful?
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Massage
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5.00 out of 5 stars
31 of 56 People Found This Review Helpful
Cindy was the first massage therapist that truely wanted to heal me! Her expertise on my back pain was extrodinary. She went above and beyond any massage therapist I have ever experienced.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Did you find this review helpful?
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Cindy is as amazing as everyone else said!
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5.00 out of 5 stars
32 of 63 People Found This Review Helpful
I received several spafinder certificates for my Birthday and when I went to their website to find a spa I learned there was a newer one in my backyard. So after reading all the reviews asked for Cindy and well all I can say is after getting massages for over 20 years at Ritz- Carlton, Four Seasons and Canyon Ranch at the Venetian; Cindy was the best than any of them! She listened to where I needed the most work and even found trouble areas I did not evern know I had. She is better than amazing and I will be back in 2 weeks!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Did you find this review helpful?
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Excellent masseuse
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5.00 out of 5 stars
32 of 59 People Found This Review Helpful
I got some Spa Finder gift certificates for my birthday and was looking for a place in Henderson to get a massage. There aren't too many out there close to me and I wanted to avoid the strip. I made an excellent choice in choosing Cielo. Cindy is absolutely fantastic and worked out a lot of my tension in my back and neck. She is absolutely knowledgeable in what she does and takes the time to explain things and also gives tips on reducing stress. I would recommend her to anyone!
Cielo also offers a full service salon, along with massage and facial therapy. I am going back for a cut and color and will review on that as well.
You're making the right choice in selecting Cielo!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Did you find this review helpful?
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Massage Away a Bad Day
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5.00 out of 5 stars
32 of 72 People Found This Review Helpful
The tension in my back and neck had really mad a bad day worse, so I decided to book a massage with Cindy, AMAZING, she found every tension knot in my back and a few I didn't even know were there...my neck hasn't been this loose in what seems years. Strong hands and a good ear allowed Cindy to massage away my bad day and I will be back soon...
Britney at the reception area was also very helpful, I didn't know about some other services offered at Cielo and she informed me about those and helped me with some hair products too.
Good Atmosphere, Clean, and PERSONAL
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Did you find this review helpful?
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Help for a Migraine
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4.00 out of 5 stars
60 of 114 People Found This Review Helpful
My husband gave me spa finder certificates for Christmas. This past week I had a 5 day migraine and was really feeling the stress of the ordeal. He went online to spa finders and found this spa for me. The massuse (sp?) was very supportive and knowlegable about pressure point massage and I felt much better when I left.
My only criticism would be the noise factor between the spa side and the salon side. I don't think the people in the salon know how well there rowdy voices carry to the tranquil spa side.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
2.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Did you find this review helpful?
Location & Hours
Business Address
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cielo salon and spa
1550 West Horizon Ridge Parkway, #J
Henderson,
NV
89012
United States
Phone: +1(702) 942-4400
Facilities & Amenities
Facilities
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Showers
Changing/Locker Rooms
Retail Shop
Toiletries Available
Amenities
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Changing/Locker Rooms
Slippers Provided
Robes Provided
Retail Shop
cielo salon and spa
By
unknown | Saturday, May 26, 2012