Green Valley Spa

I enjoyed my stay very much at Green Valley. There were a few service issues but none the less, I would overlook those to return at some point. The scenery while hiking was gorgeous!

Great hiking and tennis program. I was thrill my tennis skill improved so much in one week. The food choice is ample. The atmosphere is very relaxing and elegant.

I just got back from my third trip to the Green Valley Spa and it was wonderful again. I have no idea what the July complaint was about because everything was perfect and in excellent condition. The rooms are exceptional and luxurious. There are a large selection of treatments (Thai massage is heavenly), the food is good, the lectures are interesting, there are several classes to choose from (yoga, stretch, etc) but the most spectular thing for me is the hiking. I have done a lot of hiking, but the Green Valley staff makes it special by taking you off the beaten path. The hike leaders are excellent! If you want some adventure, they will take you there. If you don't, then you just join a hike that is more suited to your needs. The groups are small and thus they can tailor the hikes.One of the best things about the spa is the intimate setting. There seems to be a high staff to guest ratio and they really treat you like family. I plan to go back often in the future. I really love it there!

I have stayed here 3 times over the last 3 years, doing the weight loss last year. (I lost 18 lbs in 23 days and kept it off!) I have come with a group of girlfriends, and by myself. I believe it is the interaction of the guests that help determine whether the trip is enjoyable. Because you hike, eat, and take classes with others, it is difficult to get away from negative, complaining, and narcissistic guests who can ruin a trip for anyone. It simply amazes me what people can find to complain about! This is a beautiful resort staffed with wonderful, inspiring, thoughtful people who love what the do. You won't meet better people than Marium, Mike, Colton and his staff, Carol, and Francisca. I plan to keep going for years to come!

Don't believe the picture. This "spa resort" is surrounded by housing development and is totally unimpressive. It appeared to be undergoing changes, but the spa staff was vacuous and the management was unhelpful; we had continual lack of hot water, but that problem seemed to be beyond anyone's concern. The only reason to go there is the proximity to great hiking.

I had a fantastic experience at The Green Valley Spa. The staff was incredible - very friendly. My room was lovely - roomy, comfortable, and a very cozy bed. The hikes every morning were amazing! The spa services I got were wonderful and relaxing. All of the fitness classes, meditation classes and education classes were fun and informative. The food was top-notch! I couldn't believe how great the food was, and it was all healthy and low-calorie. I can't say enough great things about Green Valley Spa - I will definitely visit again!

This is a beautiful resort. The grounds are really pretty with lots of landscaping and flowers. The rooms are the big selling point of this resort, huge with fireplaces, private patios and big comfy beds.I have stayed here a few times and done the tennis program, which is excellent. The fitness classes are just ok, the food is good.The drawback to Green Valley for me is price. If you just want to rent a room and not do the hiking, fitness and meals, the price is reasonable. However, if you want an all inclusive experience, it is fairly pricy compared to other resorts in the area.

We drove 2 days to arrive at a week-long time share through a Marriott Interval International exchange. We paid top dollar for a week's stay at this spa, only to find out that none of the amenities were available for our use unless we paid a considerable upcharge. Upon checking in, we were only told that the tours by Paragon were an additional cost. We assumed that meals would be at our expense as well as all spa treatments, similar to all other time share resort exchanges. The evening we arrived, we confirmed our status and were told by the front desk that our plan included 3 meals a day, unlimited fitness classes, lectures, spa hikes and of course our room and use of pool and health/fitness club. However, the following morning we had breakfast and were presented a bill for $40 for oatmeal and granola. At that time we questioned our package status again. Our waitress kindly offered to verify our status relative to meals. She reported that our breakfast and meals were not included in our package. When we stopped at the front desk to again clarify what was included in our pricey package, we were told nothing is included, only your room." Even when Interval International spoke with Management on our behalf about the situation the Resort was totally uncompromising. Finally, the Resort conceded to allow us to use the indoor pool and fitness area, but we went to a spa to attend meditation, stretching and other fitness/ wellness classes. After all, this was no concession because when we checked the internet it said use of the pool was included as part of the standard room charge.We were terribly disappointed by the lack of respect from the front desk staff, disappointed with managements unwillingness to compromise and make our stay a positive one. After hours of waiting for Interval International and Green Valley Management to negotiate a reasonable compromise, which they could not come to, we chose to leave the resort. We will report that the rooms were beautiful and comfortable. However, we did not select a spa vacation to retreat all day in our room. Simply do not go to this resort unless you're prepared to pay for each amenity, regardless of whether it is a standard service provided by other resorts in your past travels. REALLY DISAPPOINTED ! Do not expect customer service either. We check in early evening and were not offered bellman service and had to haul our luggage in the dark through the poorly marked resort to try and find our room. P.S. Be prepared to sign a waiver requiring you to pay for any plumbing charges that may result from over usage of toilet paper in the commode! Are you kidding? 5-star...I don't think so.

The Good: They upgrade you without even asking. Beds are heavenly. Rooms and common areas are clean and nice. Everyone is very nice. The hiking is AMAZING! The place is very peaceful and relaxing. Their products are fun to try. Healthful atmosphere. Spa tubs in rooms are nice touch.The Bad: Pools are all full of bugs, stinging ones too. Bedposts are too high to watch TV in bed. Some hiking guides are not so courteous though most are wonderful. Fitness room leaves a little to be desired for a 5-star fitness spa & some equip broken. Fitness classes are hit & miss. Food is not always so tasty and few choices, sometimes run out of the good stuff. Limited dining schedule. If you hike, you may well end up with no breakfast. Small window for lunch, and dinner is too early.Despite the shortcomings, the spa is really a fabulous place in an amazing location. We had a wonderful time and would definitely return again, maybe just opt out of the meal plans and ask them in advance to clean the pools!

I find it hard to believe the negative reviews I've read about green valley. While I respect that everyone has their own definition of a great vacation, this spa has something that is nearly extinct in today’s world of travel - service, service, service. From the moment we checked-in we were greeted by a concierge and front desk staff that were friendly and cheerful. Check-in process was without hassle and after a short tour of the property given to us by our concierge we found ourselves in our room which was as inviting and comfortable a room as I have stayed in. On entering we were greeted with the aroma of fresh popped popcorn and the sound of light music playing.Fitness program is unmatched! The hikes are incredible, the adventure program they offer is a do not miss, and the sports massage I had after our day on the “Adventure” was just what the doctor ordered. Their general manager called us the morning after we checked-in to introduce himself (nice touch) and he checked up on us throughout our stay when he would see us in the dining room or classes.Cuisine is inventive and tasty and granted is low on fat and sodium but being that we were here to get back to a healthier mindset, I certainly found the food to be more than satisfying.To sum it up, we have visited other spas such as canyon, miraval, lake austin - all fantastic but green valley's private owners (a large family) have created a personal touch in a world of corporate owned properties.