Panache Day Spa and Salon is committed to offering the most beneficial spa treatments using top-notch products. Body treatments include seaweed and mud wraps as well as body polishes that end with a Vichy shower rinse and possibly a Swedish, deep tissue, or therapeutic massage. The spa offers makeup…
Location
Address
1472 Park Avenue Orange Park, Florida , 32073 United States
wow! I can't say enough about Panache. I had visited in the past for massage and my hair. I recently came back and it is even better than I remembered. I absolutely love my hair and will be coming back soon. Thanks Panache. You guys are awesome.
I have been going to Yvonne for facials for years. She has absolutely magic hands. When I travel I love going to spas and facials are my favorite treatment. I have yet to have a facial of the caliber that Yvonne provides. If it is a facial you are in the market for then this is the place and Yvonne is the best.Roxanne Urfer
I received their spray on tan the other day and am very happy with the results. The color looks so natural and is blended and sprayed on so evenly not even my friends know i had it done. Katie who did the spray tan was so professional and very comforting when i decided to go nude to cover my tan lines, she made me feel very comfortable in an akword situation and before i even knew it i had forgotten i was standing nude infront of her. I will definitly be going back for more spray tanning along with other services that they offer. Their facility is gorgeous and very clean. I am looking forward to my next visit their.
What a wonderful place. I have had massages, facials, my hair and my nails done. All of the employees are very skilled in their trade.They are always so sweet and helpful. I would have services done weekly if I could. I just can't say enough.
Would you visit again? Yes
Service Quality5 out of 5
Service Variety5 out of 5
Atmosphere4 out of 5
Staff Expertise5 out of 5
Response fromPanache on Park Avenue
We are glad you enjoyed your time with us. We are excited to pamper you again soon. Thank you for such a wonderful review.
I have been to this facility a few times.I have to say that the Vichy Shower followed by a massage is NOT to be missed! This is SOOOO wonderful - makes me wish I could have this process weekly (or even more often)!The only problem I ran into on my first visit is that they do not allow you to put the "tip" on a credit card. I had to make an ATM run and come back or I wouldn't have been able to tip my provider (who was WONDERFUL and deserved a generous tip). However, for future visits, I just made sue to make the ATM run in advance.
I found the front desk staff to be extremely RUDE. I had arrived about 15 minutes before my hair appointment so I anticiapted a wait but not an HOUR. I should have walked out. But it was right before we were leaving for a trip and I need to get my hair done. The stylists kept gossiping about other staff and having inappropriate conversations. I felt like I was back in junior high. Highly unprofessional. The cut and color were just average. Not worth what I paid.
Would you visit again? No
Service Quality2 out of 5
Service Variety2 out of 5
Atmosphere1 out of 5
Staff Expertise1 out of 5
Response fromPanache on Park Avenue
Hi Wendy. I was just made aware of your review and am very sorry for any wait you had and the coversations you were exposed to. I have addressed the issue with the managers of both departments. I hope you will give us a chance to show you how we have improved and how we can pamper you. Our hair department just returned from a color class and has new techniques and attitudes that I'm sure you would approve of. If you would like to return please give me a call and I would love to make sure your experience at Panache is relaxing and enjoyable. Katie Chattin Office Manager 269-0666
I had a marvelous morning that my husband gave me for christmas. I absolutely loved it! Everyone was really friendly and made me feel like I had been coming there for years even though it was my first time. I really liked the fact that the girls who did my services informed me on how to take care of myself at home. I was so relaxed when it was time to leave. My entire family knows that is all I want from now on...a day at panache!
Make sure you get a written quote from this spa before using for special occasions. The hairstyle price changed AFTER the stylists were done with the wedding party. The appointments were not made correctly causing miscommunication. Not very responsive to customer issues.
Would you visit again? No
Service Quality1 out of 5
Service Variety3 out of 5
Atmosphere3 out of 5
Staff Expertise2 out of 5
Response fromPanache on Park Avenue
After reviewing your comment we realize the confusion that can come with wedding parties. We now require alll wedding parties to have a consultation before scheduling their appointments. The bride or selected wedding party member is invited to bring pictures and ideas with them and prices will be determined at that time. These prices do not change on the wedding day. By having a consultation the stylists and the bride have plenty of time to discuss the perfect style for their big day, this helps minimize any last minute confusion. The bride will also receive a print out of the appointment times. I hope you will give Panache another opportunity in the future. Thank you for letting us know your concerns.
I had my hair cut and dried at Panache, and I was absolutely thrilled with the results! Their prices are also very reasonable for a higher-end day spa/salon. I also recently received a Spa Finder gift certificate from friends, and I will definitely use it at Panache!