Rejuvalux Body Klinic and Day Spa

Response fromRejuvalux Body Klinic and Day Spa

Dear Nancy, We appreciate every feedback, good, bad, neutral, as long as it is constructive. Unfortunately your review has some creative license that befits a short story in the fiction category rather than a review. You were taken to a treatment room where your scalp and face were massaged, then a high frequency machine treatment, afterwards a Morrocanoil mask was applied and left for quite some time, this "goopy hair mask" is used in the best salons all over the world. The "creaky old helmet dryer" is a last year model ionic activator, a thing that makes your mask penetrate the hair even deeper into the core. And the "chair in the dirty closet" is a hair washing station that is present in every salon only that ours is divided by a partition for privacy (there are photographs on our website if you want to see it again in case you mistake our spa with another place) and as far as milk cartons go...sorry, we don't serve milk to our clients. Nowhere does it say that a scalp treatment comes with a complimentary blow-dry. You came here with your friend (who loved every service she got by the way) and yet instead of voicing your dissatisfaction to the owner you simply smiled and left. Good communication is the key to get what you deserve and I only wish you told us that your experience was not to your liking while at the spa. *Our "clinicians" are licensed aesthetic skin professionals, certified massage therapists, and licensed nail technicians, we even have the proof on our walls in each treatment room.