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About Coldwater Creek, The Spa in Santa Rosa
Coldwater Creek – The Spa aims to ensure that every detail has been conceived with comfort in mind. The spa strives to offer a natural setting of earth tones to give guests a place to relax and get away from the hustle of the day. Services cater to both men and women and include facials, massage, nail care, body treatments and skincare treatments for which carefully selected organic products are used with each. Spa packages are available as well.. Guests can enjoy a complimentary foot soak prior to any skincare or body treatment in the spa’s quiet relaxation room. Customized services for teens are also offered. Coldwater Creek – The Spa opened its first day spa in 2006 in Tigard, Oregon, and since has opened nine locations across the United States.Location
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ADDRESS
728 Farmers Lane
Santa Rosa, CA 95405
United States
Phone: +1(707) 566-9314
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Services
Body Scrubs
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Dry Brushing
Salt Scrub
Sugar Scrub
Facials
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Acne/Deep Cleansing
Anti-aging
Back Facial
Custom
Men's
Facilities & Amenities
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Locker Room
Robes Provided
Showers
Slippers Provided
Hair/Nail Services
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Makeup Instruction/Application
Manicures
Pedicures
Waxing
Massages
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Aromatherapy
Deep Tissue
Hot Stone
Prenatal/Postnatal
Reflexology
Scalp
Swedish
Coldwater Creek, The Spa in Santa Rosa
11 of 13
(85%)
Customers would visit this business again
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Cynthia's Fabulous PedicureBy NinaL | February 20, 2013
I've always liked this spa. Overall I would give them four stars. More on that below. They get five stars now because of the fabulous pedicure I had with Cynthia. She's says she's new to the spa, but she is certainly talented. She put me at ease immediately and from the beginning to the end of the pedicure (I was so relaxed I fell asleep) she was delightful and obviously has a passion for what she does. I've been to the Asian chop shops where you feel like you are a unit on an assembly line. This was so different. I felt nurtured! My pedicure was beautiful. I am wiggling my toes with glee. Fortunately, I didn't fall asleep until after the leg and foot massage. Ohhh, was that fabulous. Cynthia is a massage therapist too (although not at this spa). I could feel the difference! She knew what she was doing and it was more and better than any pedicure massage I've ever had. When my feet feel great, so does the rest of me. I'd book her everyday if I could afford it.
I've always liked this spa. The relaxation room and changing room are all nicely done with plenty of room and good amenities. Overall, I've always been pleased with the service providera. Some massage, facial, pedicure, manicure therapists have been better than others but overall always a quality experience. I wish that you could go straight back to the relaxation room to wait for your attendant but can understand why they make you wait in the lobby/shop area. The plastic flops are not very comfortable but very sanitary so I see the reason for them. The walk-in shower is great. As are the plushy robes and neck and shoulder lavender-scented wraps.
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
Staff Expertise
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Quite possibly the best pedicure everBy Beth M | January 8, 2013
I believe this was the best pedicure I have ever had! I have never fallen asleep during a pedicure, but it was so relaxing, so peaceful and so restful, that I just floated. I have never had a pedicure in a zero gravity chair with heated neck wrap, and lavender-scented eye pillow. Just amazing. I highly recommend this day spa and thank Bethany for a wonderful treatment.
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
Staff Expertise
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Tranquility and RelaxationBy Frills | February 28, 2012
I have tried spas in big cities and mom and pop spas from various places, including vacation destinations such as Tahoe and Maui...Coldwater Creek Spa at Montgomery Village is my favorite place to getaway for a facial and/or massage. The atmosphere is tranquil and relaxing, service has always been great in my experience, and it's not too over the top fancy, rather it feels quaint and professional. Definitely recommend this place whether you are a local or on a vacation! Another plus is that they offer a variety of spa products with natural ingredients and nice quality items to purchase as gifts too.
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
Staff Expertise
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Relaxing atmosphere!By BrianaS | September 7, 2011
I booked a facial for my cousin who was visiting from England and myself. The facials were custom to our skin types and the massages were great. Very relaxing and we both left with better skin! My cousin's skin was so great that it looked like she had botox. Amazing! I have since booked a return visit for a peel.
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
Staff Expertise
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Nice, but felt rushedBy DawnS | January 26, 2011
Everything in the treatment room (nails, facial, massage) was exceptional but it was tough to relax in the other areas of the spa. The front desk was overwhelmed and even the techs seemed frazzled in the hallways - and I was there on a midweek morning. The fair prices for the services offered will get me to book the next appointment.
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
Staff Expertise
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A wine country treatBy JaneP | March 12, 2010
I love this spa. It makes me feel like I am far away in some 5 star hotel's retreat. You arrive early for a eucalyptus foot soak. The locker room is rustic but pampering. The rooms have comfortable massage tables with luxurious sheets. the technicians leave you with notes on recommendations for the future. It is a little pricey, but a great special treat.
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
Staff Expertise
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Pure and simple relaxationBy JessicaB | January 8, 2010
This is one of the only places I can go to escape! Coldwater Creek not only takes care of me from the moment I walk in to when I check out, but they do it with such grace and ease. The attitude at the spa is inviting and caring. The services are also great. I love coming to the spa for massages and pedicures. The ultimate pedicure is the absolute best thing going, but if you don't have 80 minutes to spend, the essential pedi is quite nice too. I love this little hidden oasis in Montgomery Village!
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
Staff Expertise
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Absolutely AmazingBy Alex | December 5, 2009
This spa continues to exceed expectations every time I visit. The front desk staff is friendly, knowledgable and welcoming from when they book your appointment to when you pay for your service. The therapists are caring and professional and they always do an amazing job. I have never had one bad experience at this spa, the staff makes it feel like home. I highly reccomend to anyone in need of a blissful day of pampering!
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
Staff Expertise
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Unbelievably greatBy kelleyb | September 20, 2009
This spa exceeded my every expectation. From the minute I arrived and checked in to check out. I had an great foot soak and warm neck wrap before my massage that made my day. The massage itself was the best I have ever had and the facility was clean and bigger than I expected, with nice amenities.
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
Staff Expertise
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Not so Great anymoreBy LCSpaLover | August 5, 2009
I use to love this spa and would drive out an hour and a half just to get to them but never again. The service there has completely gone down hill. The front staff (Ashley) was on the phone and didn't even acknowledged my mother and I. She started to help someone else that came way after us. She completely ignored us. That is not how I want to start my spa day. It just ruined the whole experience and is completely unacceptable. When I would go out there I would have a full spa day and sometimes invited a group of family member to have a girls day out. That is for sure they lost a great customer.
Would you visit again?
No
Service Quality
Service Variety
Atmosphere
Staff Expertise
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Best EverBy LCSpaLover | January 29, 2008
Everything was great from the massage to the scrub to the facial and the best of all the ultimate pedicure. It by far has been the best spa experience I've ever had. It left me feeling like I was in heaven. I'm coming back for sure.
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
Staff Expertise
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Poor Service, Over pricedBy MissJen | January 17, 2008
At a spa part of what I look for is that the service is good, not rushed and my ability to relax. The actual services differed than what i had been told on the phone to start. I was bumped back because they were running late which would have been fine if my treatment would have been stellar. The ultimate pedicure was less than ultimate for $80 and 80 minutes you would think your feet would look and feel great. My treatment only lasted 60 minutes, and 20 of those 60 were spent with my feet unattended. The polish job was flawed, and I had to listen to inter work gossip as I tried to relax. Grated I was discounted 20% after I complained but in my opinion it shouldn't have happened in the first place. I wouldn't go back.
Would you visit again?
No
Service Quality
Service Variety
Atmosphere
Staff Expertise
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AMAZINGBy LindaM | March 30, 2007
My experience at Coldwater Creek Spa was the best I've had by far. The staff was professional and the atmosphere so relaxing. Just what I needed!
Would you visit again?
Yes
Service Quality
Service Variety
Atmosphere
Staff Expertise
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Location & Hours
Business Address
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Coldwater Creek, The Spa in Santa Rosa
728 Farmers Lane
Santa Rosa, CA 95405
United States
Phone: +1(707) 566-9314
Facilities & Amenities
Facilities
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Showers
Changing/Locker Rooms
Amenities
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Changing/Locker Rooms
Slippers Provided
Robes Provided
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