It took forever to find parking and once I got into the salon I had to wait about twenty minutes because the owner who was giving me my facial was running behind. When I finally got upstairs, I felt I never had the full attention of my therapist. she seemed distracted and I felt very cheated out of all the money I was paying. She spoke more to the other therapists than she did to me. I did not like the treatment I received and will never go back. the spa is a nice looking place but if you really want to be pampered go somewhere else!!
Because Joe's is the only Spa in the New Milford area accepting The Spafinder Gift Certificate, I tried to use it but to no avail. 1st, Parking is difficult to find if the small lot is full. I made an appt for a simple eyebrow wax and sat on the hard bench for 35 mins. I left telling the receptionist I knew it wasn't her fault and I would come another time. She said I didn't need an appt.; Unless it was a Holiday. So I went back a couple months later in the middle of the week to try again and was told there were no appts. available. I explained that I was told I didn't need one and was then told "usually" that was true but one girl was out and only one was working that did eyebrow waxing. (That's amazing for a Spa to have only one person available.) They tried to convince me to do "Threading" but I had to insist that I did NOT want that and I felt that since this was my third time there, I would not be returning. Bottom line: My time is just as important as anyones, If I make an Appt, it's up to them to accommodate. They made NO attempt to try to accommodate me at all. Just an "I'm Sorry there's nothing we can do". I now go to a Spa in Southbury and am very happy.
When the weather outside was frightful and I needed a break from the bustle I found peace and enchantment at Joe's Hair & Body. It was the perfect experience complete with relaxation, smells of splendor and treatments that more than exceeded my expectations. The services and staff were some of the best that I have experienced yet. We all forget to do great things for ourselves, but let me remind you how important it is. I left feeling renewed, relaxed and good about me. You owe it to yourself. I will be back again and I encourage you to do the same. Treat yourself to what you deserve...I am so glad that I did!