Customer Reviews for My Retreat Day Spa (5)
February 23, 2011
I was given a spa finder gift certificate from a friend so I decided that I would take a look and find a spa to enjoy a massage. I had never had a massage before and it was wonderful. The therapist was so nice. She made sure that everything was okay since it was my first massage. After it was over I felt so relaxed! I will definetely go back!
June 28, 2010
No Customer Service
I phoned for an appointment and they said their computers were down and they would phone me back. They never did. So I phoned the next and they asked if they could call me back. I gave it one more try and they never returned my call. I will NOT recommend these people as their service was horrible and I didn't even get through the door.
Thank you for your feedback. We are very sorry you didn't receive excellent service from us. Not sure what happened the day you called and why you were treated like that but there is no excuse for not calling you back. We are very sorry and would like to make amends if you would ever like to give us a try again. Thank you, My Retreat Staff
July 30, 2009
My husband gave me a gift certificate for a facial and massage for my birthday. I live in Vacaville, so I used the certificate at My Retreat. It was my first time at a spa and I can say that it will be not be my last. The facial was so refreshing and the massage so relaxing.
February 7, 2007
Great customer service
My fiance and I spent the evening at a couples massage here. Everything was wonderful. From the dessert, to the hot tub and ending with a very relaxing massage. Everyone should try it!
February 6, 2007
Great Spa, Great Location, Great Prices
I discovered my retreat day spa several years ago while planning a shopping trip with my friends to the vacaville outlets. The spa has an actual spa that is in a quiet room and is decorated very nicely. The massage therapist are wonderful and give some of the best massages I have ever had. I brought my boyfriend there for his first spa experience and he absolutely loved it. I highly recommend this day spa.
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