Customer Reviews (14)
February 14, 2013
Massage nice, but was lied to
Visited this spa for a couples massage for a Valentine's Day present. When I called I asked if they had any Valetine's Day specials, the lady informed me that yes, they did, and proceeded to say it consisted of rose petals, chocolate-scented lotion, and chocolates at the end. Saw zero of that. We got nothing but a normal couples massage. They didn't even mention anything that had been told to me on the phone. Lots of spas offer Valentine's Day specials and I chose this one because we were going to be in the area anyway. Had I known I would have been jipped/lied to, as I feel, I would have definitely chosen a different place. The massage was very nice, therapists were great at what they did, but 100% DISAPPOINTED that this was nothing "special" for Valentine's Day and they originally told me all these neat things that would be included. Not going back and am passing the word that they don't hold up to what they say. Spend your money elsewhere.
June 21, 2012
Birthday Outing Kansas City West Port
This spa was within walking distance of the W in West Port. I always enjoy a salt scrub. They did theirs a little bit different. Every place has a spin. This was not my most favorite salt scrub, but it did do the job and she was a very good massage therapist. I also had a facial and even thougt they knew I was in my 50's they gave me a facial for a much younger person. I told them I wanted the one that would help with the wrinkles. that is why the quality is low. Their waiting time was good and the waiting areas were comfortable and relaxing. My sister and I also took advantage of the steam shower!
March 29, 2011
Shine Spa Review
Shine Spa is a great experience. The atmosphere is very relaxing and the staff members are very friendly and helpful. Services are affordable.
March 27, 2011
Great retreat in Kansas City
I really have enjoyed my experiences at Shine Spa. I first went there four years ago and I have been there several times since. I would recommend it!
December 12, 2010
Great massage, ok nail service
The gentleman who did the massage was great but the lady who did my nails was short tempered and obviously in a hurry. She was getting frustrated with my slight hand movements and ran out as soon as my service was done.
November 24, 2009
Don't waste your money
Staff was average...If I wanted average I would have spent less money and gone to one of those chain places...Expected better service and felt rushed between appointments
October 9, 2009
It was okay!
My boyfriend booked me a massage/facial and mani/pedi for my birthday. The massage and facial were fine. But the mani/pedi was not so great. The lady who did mine didn't even work full-time for this spa. She was filling in from Beauty Brands b/c they were under-staffed that day. So my mani/pedi was lackluster at best, which soured my experience all together. I find it somewhat unprofessional to book clients and then your services not be worth the money spent.
May 6, 2009
The best facials and eye brow maintenance I've ever received -- highly recommend the Volcanic Mask Facial! Request Loren for waxes and facials -- she is the best. With pregnancy I'm going for prenatal massages and spa pedicures. The services are always superb and the Westport location is charming.
February 2, 2008
Excellent relaxing experience clean & professional
Shine Spa is a wonderful surprise - tucked away in Westport. The atmosphere is above and beyond with soothing sights and sounds. Very quiet despite a full staff moving about to keep the place clean and serviced. The place is VERY clean, including the showers, locker room and sauna.Tempature was great - kept you relaxed during your services.The complementary use of the sauna and steem showers is the best and really completes the experience. Most importantly, every massage with Cardon has been the best I have recieved anywhere. Only downside- stairs are ackward
May 31, 2007
Not so much...
I tried this place because it was new. The building was beautiful, but there was so much noise coming from the hallway and other rooms during my massage that I couldn't relax. The masseuse was apologetic, but it ruined my entire experience. I won't be back to this spa.
April 19, 2007
A great local spa experience!
I have been to a couple of spas in the Kansas City area and have not been able to find the experience I was looking for until now. I was looking for a few hours to spend away from everything without having to leave town. I got the Shine Classic package and I thoroughly enjoyed it. My massage with Cardon was excellent. He allowed me to relax completely. I had reserved the steam shower (which you are free to do at no charge if you have a service of 60 minutes or more) and it was very nice. After my facial with Erica my skin looks great. I have never had such a professional facial except at expensive resort spas! This place was not that expensive and I felt like I got a great value for my money. In response to the reviewer who mentioned the stairs, it was not a problem for me. The staff scheduled my appointments so that I would not have to go upstairs until after I had showered and changed back into my clothes. I had a manicure and a pedicure upstairs after my facial. I was never rushed to my next appointment, as they had scheduled time in between to have some tea or a snack. It was also raining on the day I visited, but it was a weekday and I had no problem finding parking in the lot across the street. The reason I only gave four stars instead of five was because there were some issues with changing my packagae a few days before. The day before when they called to confirm, some of the services were not upgraded, and I don't think my pedicure was ever upgraded to the Duluxe Spa pedicure. They did charge me fifteen dollars less than the package price though, without me saying anything about it. Also, on the spa menu it says that packages come with a 'spa sampler' which I didn't receive, but probably could have asked for, and a snack, which I got the impression would be offered to me. Instead I just helped myself to tea and a granola bar. Overall the experience was superb. Once this place smoothes out some of the wrinkles in their operation, I know it will be a five-star esablishment!
January 24, 2007
I had a wonderful experience at this spa! I loved my facial and massage. The steam shower was very relaxing! Great atmosphere and helpful staff! I will return.
January 24, 2007
FINALLY A REAL SPA IN KC
FINALLY a real wellness spa in KC. I stopped in and the lady at the front gave me a tour that made my jaw drop. NO fake ivy and cheesy decor like most other spas. This place is quality all the way. I went back for a massage and pedicure. Very professional staff..excellent services. Thanks for bringing a real day spa to this area...I'm from New York and had been starving for something like this. I will be back often.
December 23, 2006
My experience at Shine Spa was much more than I expected. The atmosphere was so calming and relaxing. The wonderful customer service that I recieved from my esthetician and the front desk was far beyond my expectations. I strongly suggest for everyone to visit Shine Spa.
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