Customer Reviews for Spa Sera (2)
May 21, 2015
Don't waste your time or money
I have no idea why I have continued to come here - today is the third time in me I have gone to Spa Sera to have my eyebrows tinted and shaped - each time the tint has come out black and I have blonde hair. This last time in addition to black eyebrows the esthetican also screwed up the arch of my eyebrows after she was unable to correct it she told me "I think you will grow to like it". I have also had 2 worthless massages here. After today's service and the owner refusing to discount the price of the service as I now need to find someone to correct my eyebrows I will never go here again - don't waste your time or money find a better spa for your services.
I am the owner of Spa Sera and have been the owner over 10 years now. I take pride in our outstanding customer service and am completely shocked by this review. BTW this person has also put this same review on yelp. All of our regular customers will read this and know that it does not describe the way we do business here at Spa Sera. As far as new potential customers that do not know us yet, every effort was made to resolve this person's complaints in person that day.
August 27, 2009
a hidden jewel
i love this spa! it is tucked away in the Island Shops,kind-of had a hard time finding it, but it's great. i got the best massage & the best facial ever. truly worth every penny.
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