Heaven Sent Hands for Massage (formerly Refresh - Center for Massage and Healing)

I have suffered from chronic back pain 20 + years and was receiving massages at least once a week. I moved to the area in June and by chance (or God) I stumbled upon Tina. After 2-3 weekly massages I felt no pain. It was amazing, after years of aches, for the first time I have zero pain. I really did not know what it felt like not to hurt. Thanks Tina you are God sent!

I have been going here for a long time. I love it. Everyone is very nice, polite, and the atmosphere is so peaceful that only adds to the massage experience. Amanda is my massage therapist and she always does an amazing job with great care to work with my trouble areas. Love Heaven Sent Hands!

I absolutely love Tina at Heaven Sent Hands. She has been my masseuse for over three years. She has recently been working on all my sore muscles as a result of my move to a new house. I walk in stiff and sore and she is able to work all the stiffness out. I feel like a new person when she has completed my massage.I heartily recommend her to anyone who wants a wonderful massage. It's such a treat to come to see her.

My husband and I got a couple's deep tissue massage while on vacation in Williamsburg. We both get massages regularly (for sports, improving flexibility, etc.), and we have been disappointed by spas in the past that promise "deep tissue" massages but don't use nearly enough pressure.Heaven Sent Hands for Massage exceeded all of our expectations. The staff took the time to understand what we wanted, they were kind and professional, and both of our masseuses did an outstanding job. The massage spaces were immaculate and very comfortable -- softly lit, with warmed beds and hot towels. We felt so good after our first visit, we scheduled a second visit for later that week!If you want a robe and slippers, go to one of the big spas. But if you want a truly healing massage, go here.Tip: there is a $50 special on Mondays and Tuesdays for a one-hour massage (if you pay with cash or check).

OH MY GOD!!! My sister and had our first massage during spring break and I really don't have the right words to describe it. Gina was amazing and the experience was beyond what I imagined. The atmosphere was very welcoming and I never thought the kinks in my neck and shoulder would ever go away, but they did. I will return on a regular basis. Thank you Heaven Sent Hands for a memorable experience.

Words can not describe the wonderful experience I was blessed to have @ Refresh Spa. Gina!!!! You are phenomenal!! Having been to several spas around the world, I can say without question, this was the best massage I have ever had!! As a RN, I appreciate the knowledge & professionalism by Gina as it relates to my sore & tired muscles. She took added YEARS to my life. So much so that I purchased a package for another 5 massages. Thank you, Thank you, Thank you!!!

Visiting for the weekend, found this spa on line. Requested appointment on-line received prompt reply. Massage was very good. Cassandra was therapist and she was professional and did a great job. Will return here with any more visits to the area.

I was in Williamsburg for a week of vacation and was glad to see Refresh so highly recommended here. I emailed for an appointment and got a quick reply on my cell phone. I got the time I requested, but was told that there has been a change in ownership and staffing and that Renee would be glad to see me. When I arrived on the day of my appointment she greeted me graciously, took my information, then showed me to a comfortable, uncluttered therapy room. I was very happy with the expert massage from Renee - and she was not talkative. Friendly, but not talkative. A very good 90-minute massage experience. I'll definitely repeat this if I'm ever in Billburg again!

My husband and I took a vacation to Williamsburg and wanted it to be a relaxing week. I looked around online before I went and booked us a couples massage with the hot stones at Refresh. Which my husband wasn't really up for because to him this was a woman thing to do. :) This was the first massage for the both of us and we loved it. The ladies we're extremely nice and made sure we were both comfortable considering this was are first time. I just wish they were located around me so I could continue going back. Whenever we visit again to Williamsburg this will be that first appointment I make. Thanks ladies so much for the enjoyable experience!!!!

I returned to Refresh after receiving the best-ever massage/facial from Caroline (who no longer works there), this time with my best friend who'd never gotten a massage before. We arranged to have 30 min. facials & 30 min. massages. Refresh called the morning of our visit to say they couldn't give us facials. We'd confirmed out appts. 2 weeks prior. We were traveling from out of town for a "spa" weekend; what were we supposed to do now? They also had only booked 1 appt. for the 2 of us. Can you not manage to make a simple appt.? Deborah then called us back to say it was all back on after all. All I can say is it was as though they'd scrambled last minute to find some random person to give us our massages. **Side note: Cynthia was AMAZING! Please, go see her! SHE is an ACTUAL professional and made me feel sooo peaceful. But Deborah, who came to give me my massage after Cynthia did my facial, was a nightmare!! She smelled of cigarettes, used so much pressure she HURT me even when I said "Ow!," talked WAY too much, only did 20 min. when I paid for 30 min., practically popped my wrist out of place and then lectured me on how I should see a chiropractor?! I also wrote on my card prior the backs of my legs sometimes get ticklish. When I mentioned this during the massage, she said "Uh oh, well, you should have put that on your card." I did, you IDIOT. Maybe you should've READ my card. And to make it worse, she didn't use enough lotion, so her rough movements felt like she was going to pull the skin right off my arms!! UGH! Out of the 11 massages I've received in my life from from various therapists, this was BY FAR, the WORST I'd ever had. I've never left a massage so stressed, sore and angry! Now, the icing on the cake, my poor friend who'd never gotten a massage before was also massaged by Deborah, who KISSED MY FRIEND'S FOREHEAD at the end of the massage!!! Is this woman even licensed? How inappropriate! I am EMBARRASSED that I recommended this place & WON'T be back.