Refresh - Center for Massage and Healing

I returned to Refresh after receiving the best-ever massage/facial from Caroline (who no longer works there), this time with my best friend who'd never gotten a massage before. We arranged to have 30 min. facials & 30 min. massages. Refresh called the morning of our visit to say they couldn't give us facials. We'd confirmed out appts. 2 weeks prior. We were traveling from out of town for a "spa" weekend; what were we supposed to do now? They also had only booked 1 appt. for the 2 of us. Can you not manage to make a simple appt.? Deborah then called us back to say it was all back on after all. All I can say is it was as though they'd scrambled last minute to find some random person to give us our massages. **Side note: Cynthia was AMAZING! Please, go see her! SHE is an ACTUAL professional and made me feel sooo peaceful. But Deborah, who came to give me my massage after Cynthia did my facial, was a nightmare!! She smelled of cigarettes, used so much pressure she HURT me even when I said "Ow!," talked WAY too much, only did 20 min. when I paid for 30 min., practically popped my wrist out of place and then lectured me on how I should see a chiropractor?! I also wrote on my card prior the backs of my legs sometimes get ticklish. When I mentioned this during the massage, she said "Uh oh, well, you should have put that on your card." I did, you IDIOT. Maybe you should've READ my card. And to make it worse, she didn't use enough lotion, so her rough movements felt like she was going to pull the skin right off my arms!! UGH! Out of the 11 massages I've received in my life from from various therapists, this was BY FAR, the WORST I'd ever had. I've never left a massage so stressed, sore and angry! Now, the icing on the cake, my poor friend who'd never gotten a massage before was also massaged by Deborah, who KISSED MY FRIEND'S FOREHEAD at the end of the massage!!! Is this woman even licensed? How inappropriate! I am EMBARRASSED that I recommended this place & WON'T be back.

I had a hot stone massage and a facial by Cynthia and it was the best ever - I would recommend anyone looking for a wonderfully relaxing few hours to go to the Refresh Center for Massage and Healing - I would go back and will when I visit Virginia again - Rose M.

While on a timeshare week at the Williamsburg Plantation, my sister and I needed spa treatments for different physical reasons. Mine being because I sit in front of a computer every day and could barely turn my head. I found Refresh Centers' website very inviting, and pricing very reasonable. So many choices it was hard to decide. So we explained our wants and they fit us to the perfect massage therapist and combined various therapies to suit our needs. Sara Plato worked on me for 90 minutes, using deep tissue massage, reflexology on my high arches, and Hawaiian Lomi Lomi massage that was simply out of this world! I get massages regularly, but this woman has the strongest hands and most trained techniques I've ever had! When you tell her deep tissue, she chases away the knots and gets into tissues you didn't know you had! I will definitely be back and request Sara again, as often as possible! My sister, with a slipped disk, had Cynthia Kozak, who did the Raindrop therapy, facial, and massage, and chatted with me while my sister woke up, wiped off the drool, and got herself put back together. She came out after her 90 minutes, looking like I did...a complete marshmallow! It made for a perfect week. We HIGHLY recommend going here while you're in Williamsburg! You will write a review like I just did! Thank you ladies, for your great southern hospitality! We'll see you again very soon!

We recently visited Williamsburg for a Company Retreat and I scheduled several massages for coworkers at Refresh! We were all so pleased with their atmosphere, professionalism and of course their massage skills which we all desperately needed! Thank you Carolina and staff for making our Company Retreat Complete!!!

My friend and I wanted to get a massage while we were vacationing in Williamsburg with our husbands. As I am very particular, I wanted to make sure the Spa had high recommendations. So through trust in the previous reviewers positive feedback, I booked our appointments with Refresh Center. We were very pleased! The staff was friendly, the spa was clean, and I left REFRESHED! Sarah was my therapist and was excellent! When I return to Williamsburg, I will definately be back!

Caroline was truly a blessing! By far, I had the best massage ever in my life. She took the time to listen to my needs and was focused on me the entire time! The spa worked with me to find a time that would fit during a quick stay in Williamsburg. They were incredibly easy to contact through email. The only negative is that Refresh! is not in my home town. lol I guess I will have to start coming to Williamsburg more often because I feel more relaxed than I have in years. Muscles that were knotted up for over a year are now pain free!

Refresh is definitely one of those not-to-miss places in Williamsburg. My mom and I went here recently for the European Hot Stone Massage and facials to take advantage of my vacation time from work. We must have had the luck of the draw when choosing from an array of salons/therapy centers in an area we don't live in because this was – hands down – one of the best massages I've ever had. Caroline took the time to ask me about my skin care regimen and what I needed out of a massage in order to really tailor both the massage and facial to my individualized needs. Working late hours as a reporter in D.C., I have never felt THIS relaxed – and trust me, I needed it. So ladies (& gents), take the time out to swing by Refresh if you're going to be in the area. It's worth your time and, at a steal price wise, definitely worth your money to re-charge! ** Worth Noting: Organic Products, Indivualized Treatments, Clean Facility, Parking, Calm Environment, Professional & Friendly Staff, Variety of Services, Reasonable Prices

My husband purchased Spa Finder gift cards for me and my best friend for Christmas, and the experience at Refresh was exceptional. Caroline, the owner, was very courteous and accommodating while scheduling the appointment. The environment was warm and welcoming, and we were greeted by name the minute we walked into the door. We both got facials and hot stone massages. Our therapists, Alexandra and Elisa were talented, responsive, and receptive to our needs. I plan to return as often as possible while I am living in Williamsburg! I have been to other spas, and Refresh is by far my favorite!!!

Going to a new spa in a different city is always a tricky proposition. Boy, did I choose well! Caroline gave me one of the best massages of my life -- warm, personalized, incredibly relaxing and comfortable. The spa is very clean and the massage rooms were roomy and warm with all the amenities. The prices were very reasonable and they worked to fit me in at the last minute. I only wish that I could pick up the entire place and relocate it to my hometown. I guess I have a reason to come back to Williamsburg now.

Just had the european 60 minute massage with stones, we went over the time frame about 35 minutes and my therapist did not even charge me! She was very niced offered me water, and told me everything she was doing, and also gave me tips on how to prove posture, etc. Best massage i've had! Simply wonderful in every aspect! Deffinitley reccommend it to anyone in the area!