• Spa at Midtown Athletic Club , The

  • About Spa at Midtown Athletic Club , The

    Location

    Spa at Midtown Athletic Club , The

    ADDRESS

    2211 Waukegan Road
    Bannockburn, IL  60015
    United States

    Phone: +1(847)945-1818

Spa at Midtown Athletic Club , The

2.50 out of 5 stars
Overall rating based on 2 Reviews
1 of 2 (50%)
Customers would visit this business again
Write a Review
Regular Spa Goer
By cocom | September 7, 2010
4.00 out of 5 stars
43 of 85 People Found This Review Helpful
I have been a member for 8yrs and started using the spa about 4 yrs ago. I love it there! Professional, Friendly Staff. They make you feel at home. It is run much better now than 8 yrs ago. I like the changes they have made. I bring my out of town guests there for services all the time.
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
4.00 out of 5 stars
midtown Member
By ToniaA | December 20, 2009
1.00 out of 5 stars
61 of 134 People Found This Review Helpful
As a member of the spa's home club, I am upset that I have to avoid the facility. We have tried the service on three different occasions with different practitioners. The first service was waxing which left me with a rash which lasted over seven days. The spa did not address the rash and kept passing me to management which was never present. The second service was a deep tissue massage. Considering that I am small to average size deep tissue contact should not be difficult however it was not reached. The final and most frustrating is prior to my waxing I purchased a gift facial for my client. In summary, she was very unhappy with the experience. The location is excellent and the energy appears to be positive however skills, education, and customer service are missing.
Would you visit again? No
Service Quality
1.00 out of 5 stars
Service Variety
3.00 out of 5 stars
Atmosphere
3.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars

Location & Hours

Business Address

Spa at Midtown Athletic Club , The

2211 Waukegan Road
Bannockburn, IL  60015
United States

Phone: +1(847)945-1818

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Spa at Midtown Athletic Club , The
By unknown | Saturday, May 26, 2012
Service Quality
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