Customer Reviews for Absolute Salon and Day Spa (30)
February 21, 2015
I had spafinder gift cards so decided to treat my Mom to a mani and a pedi for myself. When I made the appt I specifically asked if we could get our nails done at the same time (My mom has rods in her back and sitting for long periods is rough on her). I was told sure no problem. But when we got there we were told that wasn't possible. We should have left then cuz it only got worse from there. My spa pedi was basically my feet in what looked like a sink with luke warm water and marbles in the bottom. Sent an email to the owner but never heard back. Will not be back at this salon and definitely will not recommend to friends. :(
Good Day Tammi, I am responding to your review as I am finding you had a bad experience. I just wanted to touch base with you and clarify that I am the owner and spoke to you personally. I only had one nail tech available that day and if you would have asked to be done at the same time I would have told you unfortunalely that was not possible. Also, we only have one manicure station at this time as well. As far as the pediucre bench basin, we have put marbles in the bottom to massage your feet and have had many great reviews on those. I chose not to have jets to ensure none of our customers get fungis as that is generally how it spreads. As far as getting no response from the email you sent me, I was on the umnderstanding that you were venting about your experience, however, never asked for a response back. or even sounded like I could even make it better. I sincerely appologize that your day was not how you wanted it. You are one of many that was not happy and I hope you would give us another chance to make your day special.
May 15, 2013
My friend and I had an amazing experience at the absolute spa! Our massages, facials, manis, and pedis were done by a friendly and professional staff. It's an great place to go for pampering, relaxation, and time with the girls!
October 24, 2012
I am feeling great today after my Prenatal Massage at Absolute Day Spa! I am 30 weeks pregnant and really needed a massage because I did a Half Marathon on Sunday. The Masseuse was able to squeeze me in last minute for an evening appt. on Tuesday. Her prenatal table was amazing, I actually got to lay on my stomach because there was a hole cut out for my belly. She used just the right amount of pressure too, because my hips and lower back feel great, and I am not sore today. The place is decorated very nice too, I really like the wood floors & the room was soothing.
September 22, 2012
I got my hair cut and colored (at the last minute) today and everything was great! Tera is wonderful, the salon was clean, and my hair is awesome!!!! I highly recommend them!
July 16, 2012
Best SPA Pedicure EVER!!!
Angela was so amazing and super talented. Her nail art was so impressive. She was very attentive and i was so relaxed. She gave me a great pedicure before my trip to Mexico. I can't thank her enough and i look forward to coming back again. Thanks ladies!!!
July 4, 2012
What a wonderful time we had!
I wanted to take my niece and sister to get a massage and all were so impressed with the friendliness and the massages were great! Definitely will go back! And we loved Bentley:)
May 8, 2012
Warm, Friendly, and Professional
I will recommend this salon and spa to my friends and family. It was very clean and comfortable and neatly decorated. I was offered a beverage immediately after being greeted by the owner, Terra, and the stylist, Katie, was knowledgeable and friendly. All of the staff made me feel like I was their only client, and even though this was my first visit, they eased my nerves and quickly made me feel right at home. Absolute Salon and Spa had a professional atmosphere while being warm and relaxed as well. I have already scheduled my next visit! Thank you for my Mother's Day style, color, and cut!
September 17, 2011
Wonderful experience with the owner getting prepared for a wedding I was standing up in. Looking forward to their grand re-opening and getting a massage.
I am so glad your special day was wonderful and started with Absolute! I am pleased to announce we are back in our same location and are brand new and beautiful! The unexpected fire set us back a few months we are back stronger than ever. Thanks for your support! Hope to see everyone soon. Book your appointment today to be completely pampered and relaxed! 586-992-1908
May 17, 2011
My go-to place
I have been having my hair cut and colored by Lori Marie at Absolute for a couple of years now. I looked up Absolute on Spa Finder and found great reviews, but I still didn't commit to any services. I visited the place and met with Tera, the owner. She was equally friendly, professional and down-to-earth, and really made me feel comfortable. To boot, the spa's prices are more than competitive - especially for the service you get. When I don't know what to do with my hair, I just leave it to Lori Marie, and I end up with an entourage of compliments afterward. Recently, they endured an accidental building fire, and I can't tell you how professionally and seamlessly they have handled operating out of another space. I can't wait to see what they do with the rebuild in Shelby Twp. Try Absolute; you won't be disappointed with Tera's business.
Dear Lieca, The Absolute Salon and Day Spa Team is estatic to hear such a wonderful review from you. We strive to deliver the best results and prices in town and thank you for not lettting it go unannounced. You are a pleasure to have in our salon and thank you for your patronage and hope that you will continue to spread the word. We are in the process of rebuilding like you mentioned and are temporarily relocated at Miracles Salon in Washington Township while we rebuild our new salon. Thank you to the wonderful ladies at Miracle for welcoming my whole team to your salon. during this unexpected bump in the road. Our phone number has not changed so give us a call you so you too can experience a day of pampering. Take Care, Tera and the Absolute Team
November 20, 2010
I absolutely loved my deep tissue massage with Elaine. She was very good at massaging the muscles and working out the knots in my shoulders and back. I am so relaxed. It was a very nice environment and everyone was friendly. I will definitely come here again.
September 30, 2010
A GREAT HAIR DAY
I received a spafinder gift certificate and after reading the great reviews, I decided to book an appointment at Absolute to get my hair done. When I arrived for my apt today there was a schedule mix up and the stylist that I was scheduled with was not there. However, Tera apologized for the mix up and immediately offered to honor my apt herself. She took extra time to talk to me and determine exactly what I had in mind. I decided on some high lights, lowlights and explained the style that I was looking for. I was not at all disappointed. The color looks great and I love the style! I will definately recommend my friends, relatives and anyone looking for a great hairdo to visit Absolute. I look forward to booking my next apt and trying out other services there as well. Thanks Tera
August 4, 2010
I Love My Hair!!!!!
I found Absolute Salon Day Spa on a computer search looking for Spa Finder members. It was my lucky day. Lori Marie cut and colored my hair. I received excellent professional service from Lori Marie. I really like my color and my cut. My hair feels silky and has a deep shine. I booked another appointment before I left. Lori Marie took me on a tour of the facility. It is beautiful. Pat T.
June 7, 2010
Erin cuts my hair @ Absoulte and Tera has always been very pleasant and goes out of her way to get my appointment scheduled. The ladies in the salon are very friendly and Erin has a talent for taking hair cuts and color to the next level -- not only does your hair look great, but you yourself can reproduce the style for weeks -- a sure sign that it truely is a great cut -- while I can never do exactly what she does when I leave the salon -- my hair is easy to do and "goes" great most days unitl my next cut. She is the best!
March 25, 2010
Massage and More
My friend and I had a mini day spa. I enjoyed a wonderful hot stone massage and pedicure/manicure. Very professional staff. I did have to tell the staff that my services were booked under the monthly special. My friend did not receive the european facial that she had booked - she got the express. Not a big deal to my friend. Also she had booked a hot stone massage and Absolute Salon didn't have her booked as such. I wish Absolute Salon would call to confirm the appointment and treatments.
February 23, 2010
Clean, Professional, Expert Service!!! Repeat Customer
I had tried other stylists in the past, but I always left not superexcited about my hair. Then I had Tera, the owner of Absolute, cut and style my hair. Honestly, she has done the best job on my hair. Even though my hair is a little thin, she manages to create fullness with her cut & blow dry. It's hard to find someone that repeatedly does a great job..Needless to say I continually come back. The staff is always friendly and welcoming and the environment is clean and relaxing! Kudos to the people here!!
February 15, 2010
Relaxing experience and my BF loved it!
I chose to take my BF and I to Absolute for a treat for Valentine's Day. We both did a massage and facial. I was afraid he would think it was "silly" and not give it a chance. He absolutely LOVED the facial by Brittany and the massage by Amanda was good too! The only "issue" we had was a mix-up in scheduling services. I only wanted these two services for both of us and the owner put us down for manicures and pedicures too! So, there was a bit of a wait in between my facial and massage. My BF got in and out with both....so he had to wait around for me for a bit. Since there was a mix-up though, I got my hair washed and styled too., and the stylist was awesome with washing my hair and massaging my scalp! All in all - it was a lovely and extremely relaxing experience and my BF said he had never felt so pampered and relaxed! Thanks ladies for a lovely afternoon!!! We will be back!
January 25, 2010
First time at the Spa
I was very impressed with the service I received at this place. Great experience for a first timer like me! They were very professional and welcoming. I would definately recommend this place to everyone.
December 29, 2009
First Spa experience
When I walked into Absolute Salon and Day Spa, I was very impressed. I was promptly warmly greeted and offered something to drink. As I waited to recieve my massage, I had a chance to look around and noticed how clean the environment was. My massage was great and also enjoyed the peace and tranquill music. I had a pedicure and manicure which no others have compared to. While my nails dried, I had a facial which topped off my services. I did not have to wait in between each service and was made to feel very relaxed. Thank you staff at Absolute. I will recomend Amanda, Pam and Shelly to friends and family.
December 23, 2009
The ladies and facility made my birthday celebration fantastic. They took care of both myself and my two daughters with massages, facials, manicures and pedicures. What a great experience. Very friendly, professional and clean. Would go back in a heartbeat!
December 3, 2009
Loved my Spa Day!!!
Thank you girls for giving me the best spa day ever! Your facility is beautiful! I enjoyed a manicure and pedicure, got my hair done, and enjoyed a very relaxing massage. I had awesome service, and I am telling everyone what a great place to go to. I will be back! :)
November 25, 2009
Manucure and Peticure
First visit to the spa and was very satisfied with the service and friendliness of the staff. The experience was very relaxing and was very satisfied with the results of my visit. I will be back again to see Pam. The facility is very nice.
November 13, 2009
The massage rooms at Absolute Salon and Spa are clean and tastefully decorated. The music is soothing and the staff is pleasant. I had a body massage today by Elaine and it was wonderful as was the fabulous facial I received from Shelly. Both women respected my "quite time" and I was able to drift into a beautiful relaxed state. I look forward to my next visit.
July 26, 2009
Very Disappointed - Never Again
The owner (Tera) of this spa cut my hair. It was the worst cut I have ever had. She did everything opposite of what I asked. Her personality was very unpleasant and cold. Yes, the salon itself is nice but the owner sure could use a class on customer service.
As an entreprenuer and stylist I would like to reply to the previous review. As a salon owner I know that customer service is the core of a successful business. As a professional I make suggestions to all my clients what would enhance every feature of the client in my chair. Ultimately, the client makes the final decision of what they may or may not want. In closing I would like to appologize to Jamie S and offer to make things better and do whatever it takes for her to return to Absolute. However, I do not have a Jamie S in my database and have no way to cantact her to offer a resolution. I hope this clears any questions or hesitations for visiting Absolute Salon and Day Spa for your relaxing getaway. Sincerely, Tera
May 29, 2009
Thank you, everyone who reviewed this spa. The outstanding reviews are the reason I chose this spa and I was not disappointed. I was greeted promptly and offered a bottle of water. My hot stone massage was wonderful, and I especially appreciated her telling me our time was almost up so I could have her concentrate on the area of my choosing. Then I went over for a pedicure, where I was offered a glass of wine. Everyone is so friendly and it was nice to see the staff help each other out (for example, a hair stylist will offer to get something for the pedicurist, even though that is not her customer.) I will definitely return and will also recommend Absolute to my friends.
April 10, 2009
I received an ammazzzzing massage from Vincent, the male therapist at Absolute Spa. He listened to what I said and focused on my needs. This was the most relaxing massage I have ever received! I can't wait to go back! Book your appointment now....I have a feeling his schedule is going to fill up quick! Thanks Vincent!
September 18, 2008
Great manicure and pedicure
very personal service with a professional staff but fun. Spa is clean and the service excellent. My sister went with me as I'm from out of town. She was prepared to read a book but they offered her a chance to soak her feet and she decided to have a color change on her toenails. Kelly gave her what I would call a mimi-pedi and only charged her 10 dollars. We were very impressed.
September 9, 2008
This place is SOOOOOOOOOOOOO nice!
WOW! I heard from a friend of a friend about Absolute and that it was worth the drive. I drove an hour one way and I am happy I did! The facial was so relaxing-Dawn took extra time and I really liked the products! The massage by Charlie was so professional and I was nervous about a man giving me a massage! He was great! I also had a pedicure and my legs and feet still feel good! Kelly did my pedicure and I will be telling my friends that live closer to the spa about all of the talent there! Absolute is absolutly great! I will go back in a heartbeat!
August 4, 2008
This place has a great feel!
I was in last week again! I really like Absolute! I have been a client for some time and every visit gets better and better! Dawn is great with all aspects of hair and Kelley is maigical with pedicures! I am looking forward to a massage with very soon! The salon and spa are growing and I am excited! This place is a hidden gem!!! I agree you have to look for it at first...but... you WILL NOT forget where it is after your first visit! Keep it up Absolute! You are a great value for my spa dollars!
November 29, 2007
What a great atmosphere. The staff makes you feel important and comfortable from the time that you walk in the door with a glass of wine or beverage. They are very attentive and make sure that you leave happy but most important, it does not cost an arm and leg to get the works done. I will definately be back and tell all my friends.
September 19, 2007
Worth looking for!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
This place is welcoming and their customer service is tops! The facility is VERY clean and comfortable! Dawn did my facial and my skin was glowing. I was so relaxed and really felt at home here! I have rebooked for hair services with her and am looking forward to them. My chair massage was great too! I did not have time for a full hour massage today, but will be back to Absolute to enjoy! Although the salon sign is a bit hard to see from the road (they are directly across the street from a huge fruit market)...Once you have had services here, you WILL NOT forget where they are!! This destination comes with a very high reccomnedation from me and I am telling all my friends! I can hardly wait to get back! Good Job!
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