- Important Announcement
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A Sanctuary of Spirit and Reflection
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About Koi Spa
Koi Spa strives to provide a sanctuary of spirit and reflection for guests. Their 8,000-square-foot facility has 11 treatment rooms named after a different Asian plant or flower, with sound that can be adapted to different treatments. There is also a salon, retail and reception areas, and a Spa Reflection area with refreshments. Women's and men's locker room suites have cedar saunas, Turkish steam, body spray showers with complimentary amenities, and are connected to a unisex Jacuzzi. Spa services include massage, body treatments, hydrotherapy, spa rituals, med spa therapies, hair and coloring services, nail services, makeup application, hair removal, and spa home care rituals. Men's services are also available. The spa hosts education segments and partners with CAN DO Fitness for other events throughout the year.
Location
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ADDRESS
125 Main Street, Princeton Forrestal Village
Princeton,
NJ
08540
United States
Phone: +1(609)720-0099
Services
Body Scrubs
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Dry Brushing
Fruit Scrub
Sugar Scrub
Body Wraps
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Algae/Seaweed
Cellulite
Slimming
Facials
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Acne/Deep Cleansing
Anti-aging
Back Facial
Custom
Exfoliating
Fruit Acid
Galvanic
Glycolic Acid
Men's
Rosacea
Sensitive/Calming
Signature
Teen
Facilities & Amenities
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Childcare
Concierge
Dry Cleaning
Food/Beverage Available
Locker Room
Retail Store
Robes Provided
Sauna
Showers
Slippers Provided
Steam Room
Swimming Pool
Toiletries Available
Whirlpool, Jacuzzi
Fitness & Activities
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Aerobics
Boxing
Dancing
Personal Training
Pilates with Mat
Spinning
Hair/Nail Services
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Eyebrow and Lash Tinting
Hair Extensions
Hair Styling and Care
Lash Extensions
Makeup Instruction/Application
Manicures
Pedicures
Waxing
Massages
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Aromatherapy
Back Massage
Couples
Deep Tissue
Hand/Foot
Hot Stone
Prenatal/Postnatal
Reflexology
Scalp
Swedish
Water Treatments
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Hydrotherapy
Vichy Shower
Koi Spa
3.92 out of 5 stars
Overall rating based on
13 Reviews
10 of 13
(77%)
Customers would visit this business again
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Classic pedi
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2.00 out of 5 stars
I recently came in with my mom for a pedicure and I left with my feet peeling and rough. My mom had her pinky toe nail trimmed and filed too roughly and may need to see an MD. What kind of service is this for an upscale salon? I paid 100 dollars for my feet to glamorous and this was not even satisfactory. I will not return based on this experience. Nice staff but end result was not quality!
Would you visit again?
No
Service Quality
2.00 out of 5 stars
Service Variety
3.00 out of 5 stars
Atmosphere
2.00 out of 5 stars
Staff Expertise
2.00 out of 5 stars
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New to this area
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5.00 out of 5 stars
Loved this spa. Had a brazilian and a massage. Have been to many spas and I really liked the ambiance and the service. Excellent!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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Spa-licious!
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5.00 out of 5 stars
I treat myself to Koi spa on a special occasion and the experience is absolutely fantastic.
The ambience is calming and soothing. Its very clean and hygienic.
The aestheticians are knowledgeable and do not push you to 'upgrade' or sell products.
I've usually had facials and they've been pretty good.
Would definitely recommend to my girlfriends.
Would you visit again?
Yes
Service Quality
4.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
4.00 out of 5 stars
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Love organic
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4.00 out of 5 stars
I love places that have organic products. I had an organic facial and I felt like the woman was knowledgeable, experienced, and respectful of my facial time, not chatting too much, focusing on keeping me calm and relaxed. Great time.
Would you visit again?
Yes
Service Quality
4.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
4.00 out of 5 stars
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Elegant & Relaxing
By
GinaK
|
October 9, 2011
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4.00 out of 5 stars
This spa definitely lives up to its standards in the prestigious Princeton area. It is conjoined with a gym too which is very convenient.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
4.00 out of 5 stars
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massage
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4.00 out of 5 stars
I just go for the massage, Not really into strangers touching me but the experince was very relaxing and I am looking foward to giong back
Would you visit again?
Yes
Service Quality
4.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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Facial
By
JeanV
|
November 9, 2010
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4.00 out of 5 stars
I had an all organic facial at Koi and thought it was wonderful. They were very knowledgeable about their products and services and seem to always be adding the newest, high quality products and services.
Would you visit again?
Yes
Service Quality
4.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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Nice and Relaxing
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5.00 out of 5 stars
Koi spa is definitely on of the best spa's around Princeton New Jersey.I had a great experience with them. I tried 20 minute express facial, Swedish massage and pedicure. The spa area is very clean and tidy and overall very hygienic.The Front desk staff was also very helpful and cooperative.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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Great Massage, Bad Front/Check-in & Check-out
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3.00 out of 5 stars
Services themselves are great, if you can get past the check-in ,"tour" and check-out experience. Not sure I was able to relax in the end as I was annoyed at the overall experience.
Spa had a lovely relaxing seating area where you wait for your treatment to begin, but getting to this point was anything by that. Upon check in, you are asked if you want a robe to change into (of course!) and if you do, you need to give in your licence or credit card. huh? where am I going to go? We laughed at the women, but she was serious. DL it was.
"Tour", their name for it: We were shown to a micro sized locker room & toilet area right off the front desk. (no showers or towels around) Men and Women were to share. We were told to "change quickly!" and get into the main sitting room. We were there 25 minutes early. Still not sure why the rush. As she ran away I asked if there were other areas as on the website it talked about sauna's, whirlpools etc... "Oh. well that's in the locker rooms". Fine. I found the ladies locker room on my own. Men's appears to be off-limits(?) just told "upstairs". We decide that it appears we aren't allowed to use it.
Post-massage. Very happy. Finally find someone to show us the men's locker rooms and confirm there are showers to wash off the oils and we are allowed to enter. Found the other amenities on our own which are nice.
Check-out: Come outside to employees getting yelled at over where the trash should be located. Really? I was relaxed & now I feel for the ladies behind the desk. Check -out & have to ask for my DL back as they forgot it. Really almost left without. Would it be a bad idea to charge an extra $1 a massage so you can afford to lose a couple robes instead of making me leave something behind? It just didn't leave me with that "spa" feeling, although it should have. The place is nice, its just the process that needs some work.
Would you visit again?
No
Service Quality
4.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
3.00 out of 5 stars
Staff Expertise
2.00 out of 5 stars
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Couples Massage!!!!
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5.00 out of 5 stars
I visited the spa in February of 2008 with my partner, we got a couples massage... It was a wondeful experience! Funny within 10 minutes I could hear my partner snoring across the room! :) I cannot wait to go back!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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never again -
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1.00 out of 5 stars
I really do not know where to begin - -... I would like to start with the one comment by "spajunkie" - just a FYI Laura Cummins walked out on her team and have not been heard from since Jan 08' and same with Akilah, you must work at KOI to write such lies about the company, everyone there is miserable and hate the Manager Christine - not once in the hand full amount of times that I have been there have I seen her, and if I did she makes to point to ask customers if we need anything or to even say Hello - she is a very rude women!!! Trust me , when you wait long enough for your appointment and your sitting there not being noticed , its pretty amazing all the back talk that goes around -- not to mention how dirty the spa is. between the employees and services I dont see any reason to go back -
Would you visit again?
No
Service Quality
1.00 out of 5 stars
Service Variety
1.00 out of 5 stars
Atmosphere
1.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
Response from Koi Spa
The relevance of an event that occurred almost two years ago holds little importance. What is relevant is that Koi Spa Salon has prospered in these years. The spa and salon have attracted some of the most talented sylistis, nail technicians, estheticians, and massage therapists in the greater Princeton area under the management of its Spa Director. They bring not only their expertise but also a professionalism, which includes courtesy, friendliness, and sincere caring for their clients. That is why Koi Spa Salon is not only growing its client base but retaining it as well. The standards set by Koi SpaSalon include the highest degree of cleanliness. The facility is maintained nightly by a cleaning staff as well as maintained during the day by the spa and salon staffs. It is for these high standards that Koi SpaSalon has been named one of the "Top Spa and Salons in New Jersey" by New Jersey Life Magazine.
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Nice, relaxing reflection room, amenities and services!
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4.00 out of 5 stars
Koi Spa in Princeton has a very nice, calming reflection room that compliments their service offerings. The staff is friendly and knowledgeable and appointments are usually flexible if made within a week or so. Facials and massages are a delight. Must try the couples massage. I also utilize their hair salon for about 2 yrs now and love the way Kelly cuts and styles my hair in such an effortless manner.
Would you visit again?
Yes
Service Quality
4.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
4.00 out of 5 stars
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Customer Satisfaction
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5.00 out of 5 stars
Hi L aura,
I have to mention that your front desk staff, specifically Akilah, was extremely kind . She not only remembered me as I walked in but made sure that she came to find me to say good night as she was leaving for the evening. People like that really help with any experience, good or bad!
I also want to mention that the technicians my sister and I had were wonderful. Facials are always a concern for fear that blemishes are always the end result. No need to worry about that with Magda and Andrea. Both are very knowledgeable and professional. Its because of them that we will be returning quite often for regular skin care.
Thank you again for your follow-up with me. Good luck to you and hopes for great success in 2008!
Happy New Year - Sophia
Would you visit again?
Yes
Location & Hours
Business Address
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Koi Spa
125 Main Street, Princeton Forrestal Village
Princeton,
NJ
08540
United States
Phone: +1(609)720-0099
Facilities & Amenities
Facilities
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Retail Shop
Sauna
Toiletries Available
Steam Room
Showers
Creche/Child Care
Changing/Locker Rooms
Jacuzzi
Amenities
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Slippers Provided
Concierge
Changing/Locker Rooms
Robes Provided
Dry Cleaning
Retail Shop
Koi Spa
By
unknown | Wednesday, June 19, 2013
