Customer Reviews (9)
July 17, 2013
I have been going to In Style Hair for about 4 years now and I've always had absolutely exceptional experiences! The spa is just soooo relaxing and peaceful. The prices are so affordable too! I love that I can get away from the kids for an afternoon and not feel guilty for spending a bunch of money on spa services! They recently got a brand new microdermabrasion machine and I'm hooked! My skin has literally never looked more stunning. Jessica is my favorite esthetician right now- she literally has hands of an angel! I highly recommend this place to anyone who wants to feel special and beautiful! It's right in the middle of Waterford Lakes and easy to find! (You won't believe how big it is when you get inside!) 5 stars for sure! I'm a regular! :)
September 18, 2012
Not your everyday Spa
Finding a Spa finder salon in Orlando and nearby your home can be a challenge. After doing a little bit of research I found that In Style Hair accepted Spa finder cards and they could be used towards their massage. I have to say the massage that I did receive was one of the best I have had in a while. I am happy they are located so close to my home.
August 8, 2012
My hair needed a new style so I decided to get my hair done at In Style Hair and Nail Salon. The end result was phenomonal and I love my hair.
December 27, 2011
Masseuse not available...at any location.
I attempted to call Waterford, Avalon and University to schedule a massage for a Saturday. I was open to the time but with 3 kids, Saturday was the only day I had available. None of the salons had a masseuse available and on my last attempt of reaching out to the Avalon salon, the receptionist offered to schedule it for another day besides Saturday, when I declined her offer and stated I needed a Saturday she said "oh well, you may want to check somewhere else then". The lack of availability and customer service in this supposed "spa" is a clear sign that I will never go there for any services, let alone a massage. It seems they are like everyone else, an overated hair salon disguising themselves as a "spa"; they may be good at hair, as I read in the other reviews but to not have a masseuse available at any of their spas on a Saturday nonetheless is pitiful. I am happy to say I didnt waste my money here.
Nicole, We apologize for not being able to schedule an appointment for you. Please keep in mind that In Style Hair currently employs 6 masseuses. Saturday is our busiest day and all our masseuses book up quickly and other clients schedule appointment days in advance. We attempt to do our best to allow walk-in clients opportunities to get a massage but to ensure that you are able to get an appointment we recommend booking an appointment in advance. Even when we sell our massage gift cards we always inform the client that it is best to call ahead and schedule an appointment days in advance.
April 24, 2011
Great Experience at In Style Hair
This is one of the few places that accepts the Spa Finder Certificates in Orlando. You are able to book online appointments or just call. I decide to call and was greeted by a friendly receptionist. I let her know that I was going to use a spa finder card and she told me that it wouldn't be a problem. So she set me up with Catrine. I went in 5 minutes before my appointment and the receptionist greeted me right away even though they were extremely busy. She let me know that she would be right with me. After she was finished checking out the other clients the receptionist introduced me to Catrine and Catrine led me back to her facial room. I received their Signature European Facial featuring G.M. Collins. I have to say it was great. My skin has never felt this soft in years and Catrine was so interesting to talk to. She even explained to me that she could customize a facial program for my skin. I felt that she took her time with me and made the experience very enjoyable for me. I definitely recommend her and In Style Hair.
April 14, 2011
Don't waste your money
The receptionist over the phone was so unknowledgeable about the services offered that I had to go in person to schedule my appointment. They keyed into their computer an appointment time of 12:15pm, but gave me a card saying my appointments started at 1pm. I got a phone call on my way to the spa asking if I wanted to reschedule since I was late! They said they didn't have time to do all the appointments I had scheduled so all I was able to have done was my shellac manicure- which was mediocre at best. The woman who did it, was more concerned with making small talk than focusing on doing a good job. I had a coupon to use which then wasn't valid since I couldn't have all the services completed that day- due to their mistake. When I went to pay with my spa finder gift card, I wanted cash back, not their spa gift card. Under different circumstances, I would completely understand that they don't give cash back- but after all the screw ups they made there was no way I was going back to this spa! Then the manager tells me he'll only give me the cash back minus the 17% commission that spafinder charges him. He badmouthed the spa finder service- which was the only reason I went there! Don't waste your money!
In Style Hair did our best to correct the situation but the client was fixed on trying to get everything done her way. The client not only receives a reminder card but also a call the day before as a friendly reminder of her upcoming appointment and TIME. The client on various occasions was reminded of the time that she set. Once the client came into the salon she was ordering our employees to perform services within her time frame instead of the allowed amount of time. For example, an eyelash tint takes at a minimum 20 minutes to be done properly and she wanted it done in 10 minutes. We tried to inform her of the situation but she was very stubborn. Also, the nail service that she did get needed more time to set properly but she was set on leaving quickly. She knew that she had time constraints and was trying to force us to fit all the services within her time frame. We tried our best to meet her needs but this client was very rude and disrespectful. We tried to correct the situation but it seemed that all the client wanted was a free service. In Style Hair tries to give all their clients an amazing experience. As you can see from our other reviews, we believe we are doing a great job. Please do not let this review and this client affect your decision. We are East Orlando's Busiest Day Spa with 3 other locations. I know our services are great and we have a tremendous amount of satisfied clients.
January 17, 2011
In Style Hair is a Full Day Spa
In Style Hair is a Full Day Spa and is located in the Waterford Lakes shopping plaza. It appears small from the exterior but is quite large. On their website they state that they are East Orlando's Largest Day Spa. In Style Hair is beautifully decorated with a chic design and feel. They offer hair, nails, facials, and massage services. Spa Finder can be used for any of their services. I decided to get their Signature European Facial featuring their G.M. Collins facial line and I have to say that it was wonderful. You could definitely tell that the facial product was not cheap and that it made my skin feel refreshed and clean. The esthetician took her time with the facial and answered all my questions. I definitely will be back to this Salon/Day Spa. Also the prices are very reasonable for the service/product that you receive.
September 17, 2010
Being a college student, I had to say goodbye to my old hair dresser. It took me a lot of time and tears shed until I found another amazying stylist. Michelle A at In Style is amazing! She understands my hair to the point that now I can just go in, tell her to do it like before, and it gets done perfectly! She really takes the time to get to know her clients, and is extremely professional. She always sends out cute little emails about her monthly specials, and is always ready to greet with a smile. Make sure you try Michelle A out, she's great!
March 1, 2010
I had a signature pedicure done and it was heaven on earth! The technician did an expert job and was so nice and friendly! I went back another time for a fill in for my nails and again, the same professional friendly treatment. I love the atmosphere.
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