About About Faces Day Spa & Salon
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About Faces Day Spa & Salon
Address & Info
894 Kenilworth Drive, The Shops At Kenilworth
Towson, MD 21204
Towson, MD 21204
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Customer Reviews (13)
July 17, 2013
Not the best bikini wax
I got a bikini wax here about a month ago. The wax was wayyy too hot, and I told the technician twice about how hot it was-she said she couldn't control the temp on the wax pot and tried to blow on the wax but it was still too hot. She didn't clean my skin or put any baby powder on before hand. She also didn't put her hand over the area after she had waxed it. While she was fast, I felt like she was too fast. She did wipe away the excess wax afterwards but didn't put anything on to help calm the skin afterwards. While she was fast, I felt like she was too fast. My bikini area looked fine though-no problems there. She wasn't all that friendly and I don't think I would go back to that particular technician again.
February 23, 2012
One of the best all-around...
Perhaps one of the reasons I enjoy this spa and salon is because it is close to where I live. However, I doubt it. Rather, I think that I find it affable due to the following reasons: an international flavor (many of the people who work there are from different countries); cleanliness; promptness; excellence; and variety in the execution of services. All personnel don white coats, which I think is at once charming and professional. Olga is one of my favorite estheticians...and a dear friend, as well. All in all, I give this spa an A+. It is understandable why they remain one of Baltimore's premiere and favorite day spas!
September 21, 2011
Prenatal massage was great!
I visited the Owings Mills location for my prenatal massage. It was heaven. I wish that it would have been longer than 1 hr. I will certainly try to go back before I deliver.
April 24, 2011
My friends and I go to Spa once a month to relax and unwind. We have gone to many different spas in the last 3 years. AboutFaces in Timonium, MD didn't quite pass our standards. The lounge area is not as relaxing as we would like it to be, although white or red wine is available to enjoy other than the usual tea or water in most places. Ambiance before and after a massage is very important to have a total relaxing experience.
March 23, 2011
full leg and brazilian wax
A first time brazilian wax can be intimidating. Galena was professional and calmed my nerves. My services were completed without waiting and in a friendly environment.
March 12, 2011
I generally go to the Canton location. I have always had the best experience here! I have been for body treatments and mani/pedi's. My pedis generally last a good 2 weeks MINIMUM! I also love their Shellac treatment for your fingers. It is a constant shine and chip free application that will last weeks!! Their massages are pretty great. Very private and quiet rooms. Their lounges offer comfy chairs with a variety of healthy snacks and beverages. This is my splurge place <3
February 24, 2011
Keep going back!
I've been to this spa for massages, manicures, pedicaures and facials and love it. The atmopshere is great and staff is very professional.
January 18, 2011
They fire everyone!
Unhappy employees, management is terrible, everytime you go your service provider has been fired. Apparently you only get fired if you provide good professsional service. Don't waste your time!
December 17, 2010
steph is great for color
June 1, 2010
Overall a very pleasant experience
A minor, yet important, observation - the waiting room on the 2nd floor could be a bit more spacious; sometimes conversations, laughter and exclamations are heard in the therapy rooms.
April 14, 2010
My mother and I went for facials and it was great! It was her first time and the therapist completely explained everything to her and made her very comfortable. My therapist was a little late, which wasn't a problem, but I was scheduled for a pedicure immediately afterward, and because my facial started late, my pedicure started over 30 minutes late and my poor mother had to wait for me while I had it done. I would certainly go again for any treatment, because they really were fantastic, but I wasn't happy with the time issue. Overall, great, relaxing time and I appreciate not feeling pressured to buy any of their products.
November 10, 2009
We booked a spa day for a group of our Girlfriends that are very hard working and needed a day of pamering. The locker rooms leave a lot to be desired. They are poorly decorated and do not have a "spa feel" to them whatsoever! It is similar to a YMCA facility. The lounge needs to be redorated and remodeled to bring the environment at a 5 star spa level. Their rasberry tea is out of this world and deserves 5 stars. The paper underware they give you leaves a lot to be desired. they do not seem to focus on those that prefer a more discreate Vichi Shower experience. The spa treatments were nice, but not at a 5 star level of service or experience. I would come back for a Pedi, but not a spa treatment.
October 16, 2009
I experienced a calming Swedish massage from a pleasant staff member who kept my needs in mind. The spa waiting area is dimmed & quiet, although a few more comfy chairs woukld be nice. The staff are knowledgable, personable.
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