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About Haven Spa
Haven Spa describes itself as "where beauty is more than skin-deep," and strives to provide clients with a tranquil retreat away from modern-day stresses. Services include massage, body treatments, facials, waxing, nail care, Princess Services (age 4-12), teen services, and bridal packages.
Location
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ADDRESS
6464 Montgomery St
Rhinebeck, NY 12572
United States
Phone: +1(845)876-7369
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what haven does best is attitudeBy Kelsey K | April 3, 2012
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1 of 1 People Found This Review Helpful
Haven is a spa that takes it self way too seriously and its customer service not seriously enough. Check in is was complete confusion. I was put in a room with a garment bag. Noone told me I was suppose to have a name tag for my bag- so at the end of the treatment they could find my clothes- so guess what it took them 15 minutes to find them. No slippers were provided so I sat there with my robe and tennis shoes-not a good look . Others had bare feet which were on the same table that the woman who checked me had put my luke warm tea on. My actual facial was ok - not great but not bad. Then Check out with Allison was a nightmare. She had major attitude and as I was trying to find some of the products that my facialist recommended, either they didn't have them or Allison kept recommending more expensive products. When I asked the difference - she said" you get what you pay for- but your decision - then she looked at me and said " I would if I were you - ! " Actual check out took forever and she acted like she was doing me a favor in taking my money and it was a huge bother. Needless to say, I won't be bothering them again.
Would you visit again?
No
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Positive and negativeBy BarbaraB | January 15, 2011
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21 of 47 People Found This Review Helpful
My facial was great, well done but, days after the storm the parking lot was dangerously slippery, following the signs to the entrance,the handicap ramp was solid ice, while hanging on the rail, I made it up, my friend fell and hurt her leg. The very mini-skirted scantily dressed receptionist was not in any position to correct the problem. No questions, no injury report. An overstuffed reception area with an awkward overflowing pillowed love seat on which to fill out needed paper work needs rethinking, with products on display that need prices. When leaving we were told the ice problem was fixed, it was a futile attempt, when I refused to go out that way, we were walked out of a rear entrance, onto a porch & a dark stairway. When I asked for lighting, the outside light was put on; a delightful fixture, a candle would have done as well, the parking lot was the same. Charm is one thing, safety is quite another.
Haven has great decor and is well appointed, a beautiful building, I doubt I will return.
Would you visit again?
No
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Atmosphere
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Best Massage EverBy SarahH | November 30, 2010
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16 of 33 People Found This Review Helpful
I want to thank Haven and Cassandra for squeezing me on on Saturday. Cassandra gave me the best massage EVER! This was my first visit to Haven and can not wait to return. Thank you!
Would you visit again?
Yes
Service Quality
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Atmosphere
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Consistently Calming!By Ann MarieT | January 25, 2010
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88 of 132 People Found This Review Helpful
I have been to this spa for several treatments, including brow waxing, massage and facial. Each time I've gone I have recieved excellent service. The atmosphere is relaxing. I feel that the services are priced modestly, but the value is excellent. I recommend this spa to friends and have purchased gift cards there for co-workers who are under a lot of stress.
Would you visit again?
Yes
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Amazing AtmosphereBy Icepond130 | March 5, 2009
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35 of 77 People Found This Review Helpful
I have had multiple treatments at Haven spa including quick fix facials, waxes and swedish massage. The atmosphere is very relaxing and the staff is very accomidating. Highly recommended.
Would you visit again?
Yes
Service Quality
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Atmosphere
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Excellent ServcieBy Lindy | September 10, 2008
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42 of 83 People Found This Review Helpful
I had a Facial by Aimee
and a Massage by Casundra
Both were exceptional. I know the Staff and the owner of Haven Spa have worked very hard to provide a wonderful service. Very clean.
I look for both and relaxing time with quality treatments.
Thank You all at Haven Spa for your care.
See you again soon,
Linda L
Would you visit again?
Yes
Service Quality
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Excellent PedicureBy mbf10 | August 9, 2006
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72 of 115 People Found This Review Helpful
I had recieved a gift card to have a classic pedicure. I felt very comfortable, relaxed, and well cared for. I felt like royalty when I came in and the atmosphere was very relaxing. Thank you for making this a wonderful experience. I will recommend this spa to friends and family.
Would you visit again?
Yes
Service Quality
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Atmosphere
Staff Expertise
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Location & Hours
Business Address
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Haven Spa
6464 Montgomery St
Rhinebeck, NY 12572
United States
Phone: +1(845)876-7369
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