• Gould's Day Spa & Salon - ParkPlace

  • About Gould's Day Spa & Salon - ParkPlace

    Gould's Day Spa & Salon - ParkPlace is a Memphis tradition with more than 75 years in the salon/spa business. There are five Memphis/OliveBranch locations with a full menu of services including massage, hair care, body care and treatments, skin care, nail care, and specialized services.

    Location

    Gould's Day Spa & Salon - ParkPlace

    ADDRESS

    1203 Ridgeway
    Memphis, TN  38119
    United States

    Phone: 1(901)767-3888

Gould's Day Spa & Salon - ParkPlace

4.25 out of 5 stars
Overall rating based on 12 Reviews
11 of 12 (92%)
Customers would visit this business again
Write a Review
Absolutely lovely
By | March 3, 2012
4.00 out of 5 stars
10 of 14 People Found This Review Helpful
I think I have visited all of the Gould's spas in Memphis. I received a lovely massage here and the atmosphere was wonderful!
Would you visit again? Yes
Service Quality
4.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
4.00 out of 5 stars
Facial & Massage
By Heather | February 7, 2012
5.00 out of 5 stars
13 of 28 People Found This Review Helpful
I spent a very relaxing afternoon here, with a blissful facial and massage. Everything was wonderful, the atmosphere was quiet and peaceful. I will definitely be back!
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
A Visit Home
By CareyS | March 24, 2011
4.00 out of 5 stars
26 of 49 People Found This Review Helpful
Being originally from Memphis, I have always loved going to Gould's. The spa is very nice and the staff is wonderful. The only flaw is that the front reception area is a little small with not enough seating. Last time I was home I had a manicure and pedicure by Marilyn. She is wonderful! She is very good, funny and talkative. The pedicure room is very relaxing and they have devoted a special room to manicures. Marilyn's stations is up front in the middle of the hairdressers, but its nice to be around a lot of people and see what is going on. If I could go to Gould's every time I was home, I would!
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Excellent Massage
By PN | February 2, 2011
5.00 out of 5 stars
24 of 46 People Found This Review Helpful
I've had literally hundreds of massages in the last 20 years and today's experience with Carla Fernandez-Della Rosa was among the top 3. She was very thorough and gracious. Massages these days have increasingly become a "cookie-cutter" experience, but her technique was unique and refreshing with an almost mystical quality. The reception staff was the only unsatisfactory part of the experience. The young ladies might as well have been made of plastic and treated me as if I was just another obstacle they had to endure before getting off work and out of there. No greeting, no smile, no personality or invitation to return.
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
0.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
0.00 out of 5 stars
Best massage ever !
By JudyW | August 28, 2010
5.00 out of 5 stars
28 of 54 People Found This Review Helpful
Just had a therapeutic massage at Gould's Day Spa and Salon. Carla Fernandez was awesome, worked on my back pain, aches. I feel just like a new woman ! My new motto is "Will work for massages". Best massage and pampering ever had ! She even gave me a flower. What customer service. Gould's is the best !
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Great Choice
By KristianM | August 13, 2010
5.00 out of 5 stars
27 of 49 People Found This Review Helpful
My wife and I visit the ParkPlace location many times a year. She enjoys the mani/pedis and haircuts and I enjoy the occasional manicure, massage, and ,often, haircuts. The staff is always friendly and knowledgeable. I would recommend this location to anyone. We purchase the Spafinder certificates from Costco when they have them and give them to friends and family, as well as ourselves. Good job Goulds!!
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
GOULD'S HAS IT!
By JasonW | August 3, 2010
5.00 out of 5 stars
31 of 53 People Found This Review Helpful
I've been to many spas in my lifetime & can honestly say that Gould's offers top quality services at great prices. My spa experience at Gould's was one that I'll remember for quite some time. I will definately visit again & will certainly spread the joy!
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Quality salon and spa chain in Memphis
By WendyT | July 4, 2010
4.00 out of 5 stars
31 of 59 People Found This Review Helpful
I've had a variety of treatments (massage, brow wax, bikini wax, body scrub/exfoliation, manicure) at the downtown (Peabody Hotel) location of Gould's. They were professional, the atmosphere was relaxing, and the treatments were high quality and performed with care. I've been to other spas that have more of a unique or sophisticated atmosphere, but overall Gould's is a reliable operation. The downtown location has a great steam and dry sauna, and my husband and I had the couples spa package which included a nice lunch from the hotel. All of the staff were courteous and professional.
Would you visit again? Yes
Service Quality
4.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
4.00 out of 5 stars
Horrible Experience
By tjt | April 23, 2010
2.00 out of 5 stars
37 of 64 People Found This Review Helpful
This is a run of the mill operation. They are over priced for the service provided. My daughter and I went to the location in Cordova and the service was terrible. I will never go back! There are too many other choices for salon services in this area to pay the prices they are charging with the lack of customer service!
Would you visit again? No
Service Quality
1.00 out of 5 stars
Service Variety
3.00 out of 5 stars
Atmosphere
2.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
Response from Gould's Day Spa & Salon - ParkPlace

We're sorry that you feel this way and that your visit was anything less that wonderful. We would love to talk with you regarding some of the issues and be able to use this and have a chance to correct this.

Good value for the money
By JessicaC | January 17, 2010
4.00 out of 5 stars
46 of 74 People Found This Review Helpful
This is a beautiful spa, and I have been there twice. The first time was to get a pedicure just days before I was to be induced to deliver my daughter. I received a beautiful pedicure, although I was disappointed to see that they don't so a foot massage to go with it. Several weeks later I returned for a postpartum massage, and was disappointed by the quality of the massage. I repeatedly asked the therapist to back down on pressure, but she just kept getting too rough. However, the price for an 1&1/2 hour massage was incredible. I hope that I will have a better therapist next time, but I will definitely return.
Would you visit again? Yes
Service Quality
3.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
3.00 out of 5 stars
Fun way to spend the day!
By BrittneyB | January 5, 2010
3.00 out of 5 stars
38 of 77 People Found This Review Helpful
This spa is very nice. You are treated with courtesy from the moment you walk in. I would definitely go back and refer friends.
Would you visit again? Yes
Service Quality
3.00 out of 5 stars
Service Variety
3.00 out of 5 stars
Atmosphere
3.00 out of 5 stars
Staff Expertise
3.00 out of 5 stars
best local day spa
By spadiva2007 | June 28, 2007
5.00 out of 5 stars
50 of 85 People Found This Review Helpful
I wasn't expecting much from a day spa in a non destination area but I was pleasantly surprised. The service providers are extremely knowledgable in thier fields. From what I see Goulds is the only place in the Memphis area where you can receive a quality spa servive and excellent attention to detail. I would definately recommend the spa to everyone.
Would you visit again? Yes
Service Quality
5.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars

Location & Hours

Business Address

Gould's Day Spa & Salon - ParkPlace

1203 Ridgeway
Memphis, TN  38119
United States

Phone: 1(901)767-3888

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Gould's Day Spa & Salon - ParkPlace
By unknown | Saturday, May 26, 2012
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