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About Gould's Day Spa & Salon - Park Place
Gould's Day Spa & Salon, has been operating for more than 80 years. The spa offers a complete menu of services at each of its six locations, including massage, hair care, skin care, nail and body care and other specialized beauty and cosmetic services such as hair removal and permanent make-up.
Location
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ADDRESS
1203 Ridgeway
Memphis,
TN
38119
United States
Phone: 1(901)767-3888
Gould's Day Spa & Salon - Park Place
4.00 out of 5 stars
Overall rating based on
13 Reviews
11 of 13
(85%)
Customers would visit this business again
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Bad experience
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1.00 out of 5 stars
So much for a "birthday relaxation gift". Atmosphere was poor...the waiting room for a massage was right by the door where customers come and go. Totally un-relaxing. Ciera was my therapist. No ammenities, robes, showers, areas to unwind. The massage was just so so. She spent just as much time literally "scratching" my scalp as she did rubbing my arms and legs. Cheap quality, over-priced.
Would you visit again?
No
Service Quality
1.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
1.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
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Absolutely lovely
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4.00 out of 5 stars
I think I have visited all of the Gould's spas in Memphis. I received a lovely massage here and the atmosphere was wonderful!
Would you visit again?
Yes
Service Quality
4.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
4.00 out of 5 stars
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Facial & Massage
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5.00 out of 5 stars
I spent a very relaxing afternoon here, with a blissful facial and massage. Everything was wonderful, the atmosphere was quiet and peaceful. I will definitely be back!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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A Visit Home
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4.00 out of 5 stars
Being originally from Memphis, I have always loved going to Gould's. The spa is very nice and the staff is wonderful. The only flaw is that the front reception area is a little small with not enough seating.
Last time I was home I had a manicure and pedicure by Marilyn. She is wonderful! She is very good, funny and talkative.
The pedicure room is very relaxing and they have devoted a special room to manicures. Marilyn's stations is up front in the middle of the hairdressers, but its nice to be around a lot of people and see what is going on.
If I could go to Gould's every time I was home, I would!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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Excellent Massage
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5.00 out of 5 stars
I've had literally hundreds of massages in the last 20 years and today's experience with Carla Fernandez-Della Rosa was among the top 3. She was very thorough and gracious. Massages these days have increasingly become a "cookie-cutter" experience, but her technique was unique and refreshing with an almost mystical quality.
The reception staff was the only unsatisfactory part of the experience. The young ladies might as well have been made of plastic and treated me as if I was just another obstacle they had to endure before getting off work and out of there. No greeting, no smile, no personality or invitation to return.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
0.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
0.00 out of 5 stars
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Best massage ever !
By
JudyW
|
August 28, 2010
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5.00 out of 5 stars
Just had a therapeutic massage at Gould's Day Spa and Salon. Carla Fernandez was awesome, worked on my back pain, aches. I feel just like a new woman ! My new motto is "Will work for massages". Best massage and pampering ever had ! She even gave me a flower. What customer service. Gould's is the best !
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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Great Choice
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5.00 out of 5 stars
My wife and I visit the ParkPlace location many times a year. She enjoys the mani/pedis and haircuts and I enjoy the occasional manicure, massage, and ,often, haircuts. The staff is always friendly and knowledgeable. I would recommend this location to anyone. We purchase the Spafinder certificates from Costco when they have them
and give them to friends and family, as well as ourselves. Good job Goulds!!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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GOULD'S HAS IT!
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5.00 out of 5 stars
I've been to many spas in my lifetime & can honestly say that Gould's offers top quality services at great prices. My spa experience at Gould's was one that I'll remember for quite some time. I will definately visit again & will certainly spread the joy!
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
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Quality salon and spa chain in Memphis
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4.00 out of 5 stars
I've had a variety of treatments (massage, brow wax, bikini wax, body scrub/exfoliation, manicure) at the downtown (Peabody Hotel) location of Gould's. They were professional, the atmosphere was relaxing, and the treatments were high quality and performed with care. I've been to other spas that have more of a unique or sophisticated atmosphere, but overall Gould's is a reliable operation.
The downtown location has a great steam and dry sauna, and my husband and I had the couples spa package which included a nice lunch from the hotel. All of the staff were courteous and professional.
Would you visit again?
Yes
Service Quality
4.00 out of 5 stars
Service Variety
5.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
4.00 out of 5 stars
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Horrible Experience
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2.00 out of 5 stars
This is a run of the mill operation. They are over priced for the service provided. My daughter and I went to the location in Cordova and the service was terrible. I will never go back! There are too many other choices for salon services in this area to pay the prices they are charging with the lack of customer service!
Would you visit again?
No
Service Quality
1.00 out of 5 stars
Service Variety
3.00 out of 5 stars
Atmosphere
2.00 out of 5 stars
Staff Expertise
1.00 out of 5 stars
Response from Gould's Day Spa & Salon - Park Place
We're sorry that you feel this way and that your visit was anything less that wonderful. We would love to talk with you regarding some of the issues and be able to use this and have a chance to correct this.
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Good value for the money
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4.00 out of 5 stars
This is a beautiful spa, and I have been there twice. The first time was to get a pedicure just days before I was to be induced to deliver my daughter. I received a beautiful pedicure, although I was disappointed to see that they don't so a foot massage to go with it. Several weeks later I returned for a postpartum massage, and was disappointed by the quality of the massage. I repeatedly asked the therapist to back down on pressure, but she just kept getting too rough. However, the price for an 1&1/2 hour massage was incredible. I hope that I will have a better therapist next time, but I will definitely return.
Would you visit again?
Yes
Service Quality
3.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
5.00 out of 5 stars
Staff Expertise
3.00 out of 5 stars
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Fun way to spend the day!
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3.00 out of 5 stars
This spa is very nice. You are treated with courtesy from the moment you walk in. I would definitely go back and refer friends.
Would you visit again?
Yes
Service Quality
3.00 out of 5 stars
Service Variety
3.00 out of 5 stars
Atmosphere
3.00 out of 5 stars
Staff Expertise
3.00 out of 5 stars
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best local day spa
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5.00 out of 5 stars
I wasn't expecting much from a day spa in a non destination area but I was pleasantly surprised. The service providers are extremely knowledgable in thier fields. From what I see Goulds is the only place in the Memphis area where you can receive a quality spa servive and excellent attention to detail. I would definately recommend the spa to everyone.
Would you visit again?
Yes
Service Quality
5.00 out of 5 stars
Service Variety
4.00 out of 5 stars
Atmosphere
4.00 out of 5 stars
Staff Expertise
5.00 out of 5 stars
Location & Hours
Business Hours
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Monday
8:00 AM
to
9:00 PM
Tuesday
8:00 AM
to
9:00 PM
Wednesday
8:00 AM
to
9:00 PM
Thursday
8:00 AM
to
9:00 PM
Friday
8:00 AM
to
9:00 PM
Saturday
8:00 AM
to
6:00 PM
Sunday
1:00 PM
to
6:00 PM
Business Address
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Gould's Day Spa & Salon - Park Place
1203 Ridgeway
Memphis,
TN
38119
United States
Phone: 1(901)767-3888
Gould's Day Spa & Salon - Park Place