Customer Reviews for The Fountain Spa - Hackensack (29)
March 20, 2017
I had a wonderful facial at the Fountain! My skin was glowing and felt great afterwards. She did not push products during or after my treatment, which I very much appreciated. I will return to this spa.
March 11, 2014
I visited this spa because I received a gift certificate. I enjoyed every second of my spa experience. The facility is beautiful and relaxing, with a steam shower in the locker room, which I thoroughly enjoyed. I would recommend this spa. I had a great experience and will be going back this weekend.
July 24, 2013
A Local Retreat
Received a gift certificate ; went for the "Silky Smooth" which is two heavenly hours! This spa is the only one in the area that I've found with a flotation bed....a great experience I first tried in California ....and it's included in this treatment. Just lovely.
January 4, 2013
The Fountain Spa - Hackensack, NJ
I have gone to this location twice because I received gift cards. The first visit I got a gift certificate for a regular facial and Swedish massage. I upgraded to the sensitive facial for $10. Each service was performed great but I didn't like the way they pushed products at the front desk. They were a little snobby when I didn't purchase anything additional. I left additional gratuities for each service but felt I was being judged. The second visit was for a stress relief massage. It was also great but I really couldn't tell the difference between this and the lower prices Swedish massage. The facility itself is beautiful and relaxing. I enjoyed the complementary steam in the locker room as well as the complementary water & tea in the waiting area.
August 2, 2012
Pedicure from heaven!!
Seriously this place just gets better all the time. I used to go here only for massages but recently went for a pedicure....specifically the mommy to be pedicure. It is awesome! Highly recommend =)
April 14, 2012
Great Spa for every week
I really enjoyed The Fountain Spa. They have a nice variety of services available. Great facility, good prices. I visit there every two weeks for a service. A salon at the Hackensack location would make it even better.
March 28, 2012
This spa is at the top of my list....go when I need a "special treat". They have a "flotation bed" which I first experienced in California, and love. I haven't found anyone else with this great feature. I usually get the "silky smooth" and after this treatment anyone will feel absolutely wonderful, no matter how stressed!
October 7, 2011
used to go to ramsey location all the time but recently switched to hackensack and i am in love! large steam room & nice tranquilitiy room. massage was A++!
June 24, 2011
I brought my 16 year old daughter for her first massage. She was very excited and a bit nervous, the staff made her feel very comfortable and at ease. We enjoyed time in the tranquility room until our appt. time. I shared a quick smile good bye and off we went in our separate directions. When I met up with her again-she said that she totally enjoyed it and wanted to book another appt. before we left.
June 6, 2011
My Fiancee and I went here for a Valentine's day treat and it was unbelievably relaxing! We purchased the Deluxe Rendezvous for 2 and also got seperate facials as well. The whirlpool was a great start to helpin us feel relaxed. The massage was also very good, but the facial was even better! The woman who did my facial asked me questions about my skin and made recommendations on how to keep it healthy. She really took her time and took care of my skin. While the mask was setting she played with my hair and massaged my scalp. I will definitely go back here!
May 28, 2011
I can say WOW.The message I had was the Deluxe Full Body Message. The female I had was great!!!! she took her time. And hit the spots that need the massage the most. I am a NYC Bus operator I need to feel like a queen for a day. The spa is so relaxing. Everyone should have a spa treatment.
May 8, 2011
I went for a prenatal facial and massage. The facial was amazing, the massage wasn't the best I've had. The girl was rushing I felt and it just wasn't good. I would go back and try it again, but the girl I had wasn't good at all. The spa atmosphere is great, always really crowded but beautiful. It's great that it's in Riverside Square Mall, you can make a day out of the spa, lunch and shopping.
April 29, 2011
I've been to this location several times and loved each visit. Their tranquility room is so peaceful and comfortable and their locker rooms are always spotless. I actually like the location within a mall because it's easy for my friends and I to grab a bite to eat after a nice relaxing session at the spa.
April 1, 2011
Unforgettable experience! (Not a good one either)
Fountains Spa, Riverside is usually the one spot my girlfriends and I like to go especially with the amazing relaxation room and the staff who does the services are great. Accept that one day I went for Spafinder week, it ended up being an experience I probably would like to forget. It was not the services being provided but the girls at the front desk who are suppose to be the first and last impression you get from this place. I can't believe how these girls could make you feel as if you were trying to scam them out of a service when it was their responsibility to make sure wrong information of promotional deals were not told to clients especially if the spa were pushing on upgrades that day since it was Spafinder week. I have a gift certificate there and most likely I would have to use it but after that my girlfriends and I don't plan to go to this spa anymore even if the services were good. Because there are plenty of spas within the NJ/NYC area who provide clients with excellent customer service along with exceptional spa services minus the attitudes.
March 15, 2011
This is a wonderful spa and I would gladly go back. The floatation wraps are my favorite.
December 20, 2010
A Little Relaxation Time for Mom
I had a gift certificate to a full day at the Fountain at Riverside. I had a facial, massage, mani & pedi. All wonderful experinces. The Polynesian Pedicure was the most amazing I've ever experienced. Lotus flowers float in the water. The facialist was fabulous - after examing my skin she suggested I change to a Sensitive Skin facial and it made a big difference. The warm stones during the massage were so relaxing. You really do leave here feeling refreshed, relaxed and rejuvenated.
July 31, 2010
We had a great time!
June 22, 2010
Very Nice Spa
I had always gone for treatments at the Fountain Spa in Ramsey, NJ, but I went to the one in Riverside Square for a change, and I am so glad that I did. It was beautiful! I had a very relaxing experience, and I reccomend it to everyone.
May 21, 2010
this spa is wonderful! such a treat to get away from the craziness of life and yet this wonderful oasis is right in my backyard! i had a wonderful facial and basic swedish massage. very relaxing, and the staff was absolutely wonderful! very kind and professional. i would definitely recommend to friends and family!
May 18, 2010
The facial at the fountain spa was very relaxing. My skin was glowing. The next day my skin looked flawless. I will be returning for more facials soon!
May 10, 2010
Enjoy the relaxation
I have had many massages at the Fountain and every time it's been great. The staff are all very kinds and professional.
April 16, 2010
Fun Day with My Daughter
My Daughter & I enjoyed facials and massage at the Fountain. We had an amazing time and enjoyed the atmosphere as well as the service.
February 4, 2010
Might be the Best Spa in NJ
I have been to quite a few different spas and after trying out the Fountain in Hackensack and Ramsey I don't think I will be going any place but here. It is a beautiful and relaxing place with a great staff that takes such great care of its customers.
January 30, 2010
Can an experience be wonderful and average at the same time?
The staff at the Fountain at Riverside Square were all wonderful. From the moment I walked in until the moment I left. My hot rock treatment and whirlpool were great. But the overall atmosphere while very pretty was average.
January 29, 2010
City Quality, Outside the City
If you're looking for a city-level spa in New Jersey, you've found it! A friend's recommendation had peaked my interest and then I received a gift certificate which made me more excited to book the appointment. With two locations, it was very easy to get an appointment on the weekend. Unlike most places, the clock didn't start ticking from when you walked in and you could take all the time you'd like in the sauna, in the lounge, locker room, etc. I had a 90 minute massage that might have been the most indulgent amazing massage I had ever experienced. I was more relaxed than I had been in years and have been going back ever since. If you're looking for a spa to call home, you'd got it.
January 20, 2010
Facial & Deep tissue massage..
I had 2 treatments, back to back!!! They were both exceptional... The staff was very professional, and attentive to my every need!! I will be visiting again for some more much needed pampaering!!!
November 30, 2009
I had 2 treatments and both were exceptional. Very professional staff and a beautiful setting. I would recommend this spa to everyone!
October 28, 2009
A Piece Of Heaven
I have used this spa many many times and have never come away unhappy. The level of service is just incredible. I have been to many spas in New Jersey as well as all over the world and I would rate the Fountain Spa Number 1 every time.
October 14, 2009
I have used this facility numerous times and each time am extrememly satisfied at the level of care I was given. This is the kind of experience you hope for when someone says the word "Spa." I have been to other spas and would still place the Foutain Spa among the top facilities for the value. I would absolutely recommend their services.
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