Hiatus Spa + Retreat - Dallas

I had visited this spa a few times for two massages and a facial, and I enjoyed it enough each time to go back. It's not a fabulous spa with tons of amenities, so don't go expecting to be blown away or leave feeling hugely relaxed. The person I scheduled with recommended a different massage therapist for this past spa day, and I really regret going with him. It was an extremely uncomfortable hour. The massage was hugely underwhelming, and the therapist was incredibly awkward. My facial that followed just made things worse. Don't expect to see or feel any difference in your skin after having a facial here, it just feels like a series of lotions and masks applied to your skin and wiped off with a warm towel. Nothing productive for my skin has happened here. They do massage your hands and feet, which is a nice touch, but if I'm going for a facial, it's because I want to see results on my face. I'd recommend Chase for a massage, and Diann for a facial, but I wouldn't recommend any of the other therapists. I feel like I wasted my time and money. As I was checking out, I found out that a gift certificate I had given to the front desk upon arrival had been misplaced. This was just the icing on top of my very lackluster spa day.

When I booked the appointment, it said to come in about 15 - 30 minutes early to let yourself relax before your treatment. I decided to come in 30 minutes early since I have been have been really busy at work, and I really needed some down time. I was really looking forward to relaxing in their lounge. After I checked in, I was told to wait in their retail area, and my therapist would come and get me. I was a bit disappointed that I would be sitting on a hard stool for 30 minutes waiting for my appointment. After about 20 minutes, I got some tea and was asked if I wanted to wait in the lounge, and I said yes. I am not sure if this is how it normally goes at Hiatus, but as an avid spa-goer, this was very different from what I was use to. For the price, my mani-pedi retreat was great. I love the anti-gravity chairs, the headphones, the blanket, and the eye pillow. The sensory journey was a nice, relaxing touch. My therapist was very attentive and knowledgeable. I loved just being able to drift off, and wake up to cute hands and feet! I have had better mani-pedis elsewhere, but it was a great deal for the price. I will go again to try some of their body treatments, and hopefully I will be able to relax in their lounge a bit longer!

Wonderful! There was a small mixup and I had to wait longer than expected, but the facial and Diann was so worth it! It was my first visit here, and I'll definitely will be coming back. I was so relaxed and couldn't have asked for a better day! The girl who checks you in is very nice---she helped me opened up my locker when my combination wouldn't work. Great spa, great waiting area, drinking water is amazing! The only thing that was a little surprise was the $18.00 required tip during Spa Week. When I booked my appointment, I was told that it would be 18 PERCENT and I planned accordingly.