• Mandara Spa at Loews Portofino Bay Hotel
  • Mandara Spa at Loews Portofino Bay Hotel
  • Mandara Spa at Loews Portofino Bay Hotel
  • Mandara Spa at Loews Portofino Bay Hotel
  • Mandara Spa at Loews Portofino Bay Hotel
  • Mandara Spa at Loews Portofino Bay Hotel
  • Mandara Spa at Loews Portofino Bay Hotel
  • Mandara Spa at Loews Portofino Bay Hotel
  • Mandara Spa at Loews Portofino Bay Hotel
  • Mandara Spa at Loews Portofino Bay Hotel
  • Mandara Spa at Loews Portofino Bay Hotel

About Mandara Spa at Loews Portofino Bay Hotel

Loews Portofino Bay Hotel at Universal Orlando is a reproduction of an Italian Riviera seaside village, complete with cobbled streets, outdoor cafés, gelato, and bocce ball. The harbor piazza, set along the bay's serene shores, is an ideal spot for a stroll during the day; by night, guests can take in musical and themed shows celebrating the Mediterranean's charm.

Guests can indulge in signature Balinese-inspired therapies such as the Elemis Aroma Spa Ocean Wrap at the on-site Mandara Spa. Teens are invited to the spa for select services; additional family-friendly features include the hotel's Campo Portofino kids' complex.

There are 750 guest rooms, 45 of them suites, with European-inspired interiors, three swimming pools, and 42,000 square feet of event space.

Located directly in the hotel, the Galleria Portofino showcases paintings, sculptures, jewelry, and glass-blown art by Italian artists.

Accepts Spafinder Gift Cards
Accepts Multi-Use Spafinder Gift Cards
5601 Universal Boulevard, Orlando, FL 32819 United States
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Hours of Operation
Monday: 8am  -  8pm Tuesday: 8am  -  8pm Wednesday: 8am  -  8pm Thursday: 8am  -  8pm Friday: 8am  -  8pm Saturday: 8am  -  8pm Sunday: 8am  -  8pm

Menu of Services

Located on the hotel's first floor by the Piazza Ponte between the Beach and Villa pools, Mandara Spa is a 12,263-square-feet facility with 14 treatment rooms as well as a coed lounge and whirlpool, separate men's and women's sauna and steam rooms, a fitness center with individual TV monitors, and a full-service hair and nail salon.

Therapies focus on Balinese-inspired services and include facials, wraps, cellulite treatments, massage, manicures, pedicures, tooth-whitening treatments, and hair, makeup, and waxing services. One of the spa's signature treatments is the Javanese Lulur, a traditional body cleansing that incorporates tumeric, red rice, fenugreek, jasmine cempak, and Ylang Ylang.

In-room massage treatments are available as well as therapies for men and teens. The spa frequently hosts receptions with treatment sampling and hors d'oeuvres.

Cellulite Treatments
Load All 1 Aesthetic +
Salt Scrub
Load All 1 Body Scrubs +
Load All 3 Body Wraps +
Acne/Deep Cleansing
Collagen Facial
Glycolic Acid
LED/Light Therapy
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Locker Room
Meeting Facilities
Relaxation Lounge
Retail Store
Robes Provided
Slippers Provided
Steam Room
Toiletries Available
Wedding/Event Space
Whirlpool, Jacuzzi
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Load All 1 Fitness & Activities +
Bikini Wax
Eyebrow Wax
Hair and Scalp Treatments
Hair Coloring
Hair Cut
Hair Highlights
Hair Styling and Care
Makeup Instruction/Application
Wedding Party Hair
Wedding Party Make Up
Load All 14 Hair/Nail Services +
Back Massage
Deep Tissue
Hot Stone
Myofascial Release
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Customer Reviews for Mandara Spa at Loews Portofino Bay Hotel (7)

May 29, 2016
Spa break away from the theme parks
Mandara at Loews Portofino was the perfect elixir after days at the Universal theme parks. Its menu of services was typical, nothing unique. The staff was pleasant, friendly and the technician was good. It wasn't the plushest of spas in the Orlando area but it was adequate and I would go again. It offers guests use of sauna, jacuzzi and steam room (which wasn't turned on during my visit). There's also use of the pool and fitness facilities
December 4, 2014
Lovely time but trouble with Groupon
My mother-in-law visited in Spring 2014. We had a Groupon which seemed like a good deal, except that we misread the fine print and ended up paying a lot more than expected. I'd say it was worth it if that hadn't happened. The spa was lovely, the desk staff was friendly (save for the issue with the Groupon) and the therapists were good. We had access to the swimming area outside the spa which was nice and quiet. I would go again, but only with a Groupon I read very carefully.
November 1, 2012
Slightly dated facilities - but excellent service!
I visited the Mandara Spa at the Loews Portofino on a Thursday morning, and I literally had the place to myself. I purposely arrived early for my reflexology appointment so I could enjoy the amenities (a perk with any service + the fitness room). The facilities are a bit dated, but still luxurious. The women's lounge has a sauna, steam room and showers. Chilled washcloths & cucumber slices are available for the eyes, and chilled peppermint cloths are available for the hands, feet and neck. Robes and lockers are provided. Hot tea, chilled citrus water, and fresh apples are available along with a selection of magazines. A full line of toiletries is available for use including Bliss facial scrub, mouthwash, body lotion, deodorant spray, combs and razors. The showers are equipped with aromatherapy shower gel, shampoo and conditioner. The music throughout the spa was continuously soothing. There was also a consistent aroma throughout the whole place, and lit candles, which created a very pleasing and calming atmosphere. The service provider was fantastic - but some of the front desk staff seemed less than thrilled with their work.
November 29, 2010
best massage ever
I just had the best swedish massage with EMILY W. The treatment room was lovely,quiet and...perfect.
October 24, 2010
Celeste is a great waxer
I have been waxed from toe to tip at a great number of spas. Celeste is by far my favorite. She makes an awkward experience feel like it is an everyday experience. Her skills combined with her personality are hands down the top of what I have experienced. The cost is reasonable too.
November 3, 2009
Best pre-natal massage EVER!!!!!!
My husband got me a pre-natal massage here and it 1 was by far the best pre-natal massage I have every had!! The massage therapist was the very well educated in the safest pre-natal massage techniques and had safe pre-natal products which she explained each one very well. The massage was the second best one I've every had in my life and definently the best pre-natal. I LOVE this spa because it is a gorgeous luxurious spa with a truly friendly staff, that is not snotty. The front desk staff was not at all snotty which I LOVED!!! I would definently recommend this spa.
September 23, 2009
great pedi
loved my nail tech Evelyn!!
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Facilities & Amenities

Facilities & Amenities

When not spa-ing, guests can indulge in a variety of fitness and recreational activities at the hotel and in the surrounding region. Guests can team up to play the Italian bowling game of bocce on the hotel's courts or jog and hike along the property's three-mile loop. A complimentary shuttle takes golfers to and from three area courses.

The family-style Beach Pool, with its two Jacuzzis, Roman aqueduct waterslide and nearby children's pool; the more opulent Villa Pool; and the secluded Hillside Pool are all part of Portofino Bay's swimming multiplex. "Dive-in" movies are shown poolside on select nights.

Those staying at the hotel also have access to exclusive benefits to the various Universal Studios theme parks, including the bypassing of regular lines at most rides and attractions, complimentary on-site transportation, and priority seating at theme park restaurants.


Retail Shop


Toiletries Available

Hair and Beauty

Steam Room


Changing/Locker Rooms




Slippers Provided


Changing/Locker Rooms

Robes Provided

Retail Shop

Rooms & Dining

Rooms & Dining

Guest rooms feature elegant European-inspired interiors with handsome Italian furnishings, touches of marble, and views of the property's gardens and pool, Portofino Bay, and the harbor piazza. Appointments such as flat-panel TVs, three telephones with dual voice lines, turndown service (upon request), and wireless high-speed Internet access provide a comfortable feel for both leisure and business travelers. The Presidente Suite boasts chic amenities such as a fireplace, mini-kitchen, whirlpool tub, dining and conference area, and roomy outdoor terrace; families may want to stay in the two-bedroom, whimsically designed Dr. Seuss Kids Suites. Guests reserving Club Level accommodations have access to a 3,500-square-foot lounge and personal concierge services.

Mama Della's Ristorante introduces diners to Old World, home-style dinner specialties from Naples, Piemonte, and Tuscany; strolling musicians accompany meals, adding to the restaurant's inviting charm. Other options include Bice Ristorante, the hotel's fine dining restaurant known for its bay views, and Trattoria del Porto, a casual eatery offering family-style dishes of antipasti and desserts.

Food Options

Serves Alcohol