Customer Reviews for Sabai Leela (2)
September 21, 2011
Staff are some of the rudest people in London
Me and my friend often visit this spa, despite the rude attitude we receive off the staff. However after the visit today we will never return again. Being in central london there is always traffic, we called 20mins prior to our appointment to say we were stuck in traffic and would be running late. The member of staff on the other line was EXTREMELY rude, and after arguing with me for 15minutes, me explaining it was not our fault, as we were coming straight from work and there being a ton of traffic, she replied "it's not my problem", She then hung up. When we eventually arrived 8minutes late, another telling off by the staff member, as we tried to speak to her reasonably her tone became very aggressive. Me and my friend visit this spa at least once a month and have been doing so for some while. She said we are always late and she has blacklisted us on the system, we were being treated like criminals for being stuck in traffic and being late twice! There have been occasions where we have been made to wait for our appointment as THEY were running late but they were not willing to give us our full time as we were running late. We asked could we have a later time and she said no, as we were not booking an hour appointment and only hal
January 27, 2010
Great Authentic Thai Spa Experience
It was recommended I buy Thann Body Butter as a gift for a client but once inside the spa I was impressed enough to book a massage for my gf and I. We visited Thailand a few years back and both felt Sabai Leela delivers on it's promise of an authentic Thai massage experience. They were nice enough to inform me that in future I could purchase the Thann products on their website at a discounted price! (www.sabaileela.com/shop) Although thankfully I think I will be back again next week for a wax and/or manicure pedicure.
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