Customer Reviews for Massage Academy of the Poconos (16)
June 19, 2017
Receive a relaxing massage in a relaxing environment.
February 12, 2015
Still my favorite
The best kept secret in the poconos! No matter which therapist you schedule with, you'll be happy- they are the bets in the area. Unbelievable service for the price, and the facials are awesome too!
September 10, 2014
Don't let the outside fool you.. inside it was warm, welcoming, relaxing, clean and smelled wonderful. The staff was professional and helpful. My experience here was far superior to one I had at a more expensive spa in downtown Stroudsburg, from the overall ambience to the professionalism and skill of the aesthetician. I will be back!
August 14, 2014
Always a 5 star
I have been going to Massage Academy of the Poconos for about 2 years and for the past 6 months I go about every 2 weeks. I have fibromyalgia and it has helped immensely. I have had many 90 min. and 60 min massages., 2- Deep Tissue, 2- Hot Stone, 1- Stress Buster, 2- Bamboo Massage, I might have missed a few and a Customized Facial. My daughters enjoy going too.
August 14, 2014
Always a 5 star
I have been going to Massage Academy for two years. For the past 6 months I go just about every 2 weeks. I have fibromyalgia and it has helped me immensely. I've had many of the 90 min. and 60 min massages, 2 Deep Tissue massages, 1 Stress Buster, 2 Hot Stone Massages , 2 Bamboo Massages, and a Facial. My daughters enjoy going too.
August 8, 2014
I never even got to the place
I tried to book a 90 minute deep tissue massage, they won't go over an hour. I was informed of this by the receptionist, who sounded completely disinterested/snippy. I emailed the executive director to tell her I had this kind of work done in NJ all the time, she acted like no massage therapist on earth would do a 90 minute deep tissue massage and I was out of my mind for even considering it. She sounded as disinterested/snippy as the receptionist. I found another place and cancelled the appointment. I've learned to pay attention to bad vibes.
July 30, 2014
Mess up fess up
Worst customer service - wife and I drive 1 hr to get massages - after telling them that she was pregnant and confirming the apt. 3 times they denied service due to her gestational diabetes. Not once did the staff ask if she had this or was at risk until our apt. We drove 2 hrs for nothing!! Owner blamed my wife for not disclosing - very unprofessional!!! It's your business not mine! Ask the right questions of your customers upfront!
July 27, 2014
Tried a special along with a deep tissue massage. The lavender oil was nice and booked the special again. I have had massages by 5 different people and each has their own approach. Regular massage sure has its benefits, too bad our health care insurance won't cover.
May 17, 2014
facial good, massage poor
I 1st had a facial with Yolanda. She was friendly, professional, and thourough and would recommend her. I then had a massage with Ann who unfortunately had a different experience with. The room was cold with cold lotion. I do like firm pressure but when you can't move your head/neck for the following 3 days I would say it was a bit rough and unknowledgable. I did reach out the massage comp. through their email survey with a detailed review but did not hear anything back.
April 17, 2014
great muscle release
I came in tight with specific complaints. EAch was addressed releasing tight muscles and significantly reducing pain. I have had treaments by several of the employees and all were great, different but great!
April 5, 2014
3rd time Visiting - they are Excellent!
I had Crystal and she was great. I came in barely able to move and I left there feeling as if I could somersault all the way to my car. Thank you! You guys are awesome and the prices cant be beat!
November 8, 2013
This spa recently received the People's Choice Award. As there are many spas in our resort area, this is a great compliment to the staff. I go regularly and is my favorite place to go. Resonable prices make it possible to go more frequently and they have a wide variety of services.
September 21, 2012
another great experience
All of the personnel are professional and competent. Felt great after my deep tissue massage! Still would like warm scented oil instead of lotion,but otherwise a great experience
May 17, 2012
Great Service, Excellent Staff
Pleasant environment and excellent staff. Would like heated oil and table,but otherwise top notch treatments.
November 22, 2011
I love this place!
What a bargain- reasonable prices for excellent service! They have plenty of choices, and the staff is well-trained. I have been to many spas and massage therapists- they have some of the best ever!
December 9, 2010
I got MORE than I paid for!!!! The services are wonderful and the atmosphere is VERY CALMING! A must for visitors and natives alike!
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