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Customer Reviews for Lana's Organic Day Spa (12)
May 2, 2018
She burned my face and neck
This place is terrible! Not professional at all.. Lana has a terrible attitude. I was there for a facial that was very much needed. I booked the appointment and showed up lana did my service and in the middle of the service she burns my face and neck with boiling hot water from the steamer. And instead of asking me if my face and skin was okay... she rush to see the status of her machine. I have a huge scar on my neck from the burn. I’m looking forward to getting my money back and also to get my medical bills covered for the burn. The SERVICE IS TERRIBLE. Oh & Dr.Oz goes to her for service..... or used to?
April 26, 2013
first Male Brazilian waxing
Just had my first Male Brazilian waxing at Lana's place. Meet at counter by staff very nice and helpful. Introduced to Julie Ann who was going to do my Waxing, she was very helpful, explained to me what was going to happen and what to expect. Could not have been anymore helpful or informative! Made me feel very comfortable talked me through the procedure step by step (strip by strip). Julie Ann was delicate and very thorough. Overall a great experience will defiantly go back.
April 28, 2012
I had never been to Lana's place until my friend recommended it to me. I had my manicure and pedicure with Zarina, I really liked it, she does a great job. The place is very clean and comfortable. Highly recommended. I'll be back for facials and my hair.
March 9, 2012
Best Couple Massage Ever
My boyfriend and I went there as a birthday gift for myself. I have been want to do a couples massage for a while. I was so delighted I tipped extra. Lana’s Place massages therapists Marina and Gigi make a great team. The massage was for an hour and it was very relaxing but also very therapeutic. Room is clean, nicely decorated .I will definitely visit them again.
February 18, 2012
Hair cut costs as much as a blow out???!!!
First off, Spawish card which my husband gave me was actived upon his purchase yet they shared it was not--So because the $35 price listed on the website for a haircut, I figure-- what the heck, I am here-- well upon completion of cut, in a heavy accent, hairdresser said, "Blow Dry" with the assumption the blow out was included I said, OK--- well when I got to register, I was charged $35 for haircut and $30 for bloydry-- There was NO Prices listed and website made NO indicate there was additional charges. I have tried many salons, and I will say, when I get my hair colored, I am charged additional for blow out, but have NEVER been charged for blowout when getting a cut. Whether I liked this salon or not-- I will never go back!!
July 6, 2011
Just LOVE this spa!!!
I used to live in Cliffside Park, New Jersey and returned there to visit an old friend who was still a resident. I met her for lunch and from there she took me to Lana's Place salon and day spa for a shellac manicure and a facial. I wish this place was there when I lived there. They gave the best facial I have ever had and when I went back home my friends asked me what I had done to make myself look so well. I told them that I had discovered the fountain of youth and it was a NJ day spa called Lana's Place.
June 21, 2011
Definitely first class beauty salon!!!!
Beach season is here and I am on my way to Lana's Place for a Brazilian wax NJ style. No stress, no embarrassment, just a professional painless job. After that a manicure and a pedicure and I am ready for my weekend at the Jersey Shore. I may even get a little spray tanning before I go also. That way I don't look like a beach ghost. I love Lana's Place.
June 15, 2011
It was extremely pleasant spa salon experience. Will definitely come back!!!
I bought my wife a day at Lana's Place day spa in NJ as an anniversary present. She went and got a facial and a massage and also a manicure. She loved it and has been back several times since. Now she booked a couples day for us. What did I start? I will go and I am afraid that I will like it as much as she did. As long as she is happy that's what counts.
June 7, 2011
Best spa in the world!
I was glad I found Lana's Place in Cliffside Park NJ. My girlfriends and I were looking for a place where we could go together and get a shellac manicure pedicure in NJ and also a pedicure and we finally found a place where we are comfortable. The staff is great and very well trained. We will be regulars there for years to come I am sure.
May 31, 2011
Best time ever !!!
After spending a few hours at Lana's Place, the New Jersey salon and day spa, I feel like a new person. I am relaxed and my skin glows. I always get a body massage and a 24 k gold facial which erases years. There is nothing that can make a person feel better than a spa treatment. Especially a spa treatment from Lana's Place.
May 31, 2011
Worst customer service ever experienced!
This place not only has terrible customer service, but they flat out lied to me. I called to book an appointment and clearly asked if I could use my Spa Week gift card, to which they said YES. I went to the appointment and they refused to accept the gift card. They offered to do my treatment at a discounted price but I couldn't use my gift card. FALSE ADVERTISING! I was infuriated to have my time wasted. I will never go back there again. Don't lie to your potential customers. Be honest and don't waste people's time just so you can get people in your door.
Please accept our sincere apologies. On the day of your visit we were not able to confirm our membership with Spa Week. Upon escalating the issue to the Spa Week program coordinator we were ensured that our enrollment is still valid. Please call us to make an appointment with your Spa Week certificate, even if it has expired.
April 12, 2009
Great people and quality service with great prices
II've been visiting this spa for over 5 years off and on and always come back there. If you are looking for a really good manicure instead of cheap 10 minute one, for a real European quality, where it's 40 minutes - that's the place. Their hairdressers are also very creative and always great - no matter who you pick. I also have tried their facials and massages. Lana (the owner) is a great woman, who is super knowleadgeable about products and services and always trying to get the newest up-to-date technology in her office. My recommendations: manicure/pedicure; massage (Marina); hair (Tania); facial/eye lashes perm (Lana).
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