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Customer Reviews for SouthWest Day Spa (4)
October 4, 2015
Too hungry for $
I'm disappointed I can't give a better rating, because two members of the staff were very sweet. I would not recommend this spa, unfortunately, because of poor business practices and management. First, I'd like to say that Allie (sp) was the best masseuse I've ever had. The hot stone massage was absolutely incredible. The woman who did my facial was also great, very friendly. Unfortunately, I agree with some of the other reviews. The scheduling is still an issue - the staff was going back and forth on who would do my facial and nails, and I ended up having one woman doing my manicure while the other did my facial - three women cramped into one room. I wasn't too bothered by this, but during the facial/mani, both women started product pushing like crazy - my cuticles needed trimming which somehow warranted an extra $10, I should buy this cuticle cream, I should buy this moisturizer, this exfoliant...etc. It is pretty intimidating when you have two women sitting over you, so I said yes to the extra $10 to trim my cuticles - which took all of 5 minutes. The facial was great, but the product pushing was too much. I don't fault the aesthetician so much as management failing to promote good business practices. When I was left to "relax
November 13, 2013
Very Relaxing Experience
I went to Southwest Day Spa for their Swedish massage after searching for local spas on SpaFinder. The spa was very soothing and welcoming when I first walked in where I was expected and promptly taken to a quiet room for my massage, away from the street side of the building. The massage was wonderful and overall a soothing experience. In addition to the quiet room, they had soothing music and the woman checked if I was comfortable before beginning the massage. I didn't see anyone else in the salon but would definitely recommend this place! One thing to note is it was a little hidden as it is a suite in an apartment building. They had signs outside but you have to be buzzed in through the call box immediately to the left when you enter the lobby.
January 10, 2013
I was impressed with SouthWest Day Spa. Their setup was very warm and welcoming and the staff very pleasant. Priced as expected and easy to setup reservations online. For the Boston area, I would recommend SouthWest Day Spa for anyone looking for to unwind or treat their loved one to a massage.
Thank You kindly, Martin, for this fabulous feedback. We are so pleased you have chosen Southwest Day Spa and we do hope to see you again in the future! With our sincerest Thanks, The Team at Southwest Day Spa
March 24, 2010
Spa week deal
I had microdermabrasion here for $50 during spa week, a great deal. The aesthetician was great, very friendly and very thorough. She apologized for the fact that the mask that normally follows the treatment wasn't included in the spa deal, but that was fine with me. Because there was some time left over, she threw in some extractions. The decor is what you would expect from the name, southwestern, very cute and very clean. Even the piped in music fit the theme. They offered me tea while I was waiting, and came out with a nice assortment. Overall I had a great experience. I would definitely go here again for the $50 spa week deals, but other than that, there are just too many other places closer to me.
Good Afternoon Bonnie, Thank you very much for taking the time to write about your experience at Southwest Day Spa. We are so glad to hear that you enjoyed your visit and do hope to see you again in the near future. Our regular Microdermabrasion treatment not only includes the mask, but a neck and arm massage as well. You will find that it is a relaxing Spa experience while also achieving great results. We are available seven days a week and any time you would like to make your next appointment, we will be happy to reserve the time for you. Thank you again for your positive feedback. We sincerely appreciate it. Take care and have a relaxing and peaceful day. Sincerely, The Team at Southwest Day Spa
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