Customer Reviews for Hand & Stone Massage and Facial Spa - Langhorne (4)
April 17, 2017
My Student's Gift did not go to waste!
I received a gift card from one of my students for Christmas. Today while running errands I decided to stop in and see if there was anything open, and there was! I did not have a preference, and got an amazing person Andre! He happened to know a body and has worked with dancers, so he knew spots to hit. He made me so relaxed for my first "real" message. During the message he asked questions made sure I was feeling relaxed and made sure I got my moneys worth. I was so delighted with the experience, I booked another session with Andre next week!
February 23, 2015
Time Was Cut almost by Half
Arrived a few minutes earlier than my appt was scheduled, signed in. Seemed disturbed my daughter was with me and informed them that a sitter would be arriving soon. Friday traffric the sitter was 8 minutes late, I waited another 7-9 minutes in the front before being called back. My mom had an appt as well and went in about 5-10 min before me. Noticed the clock was 4:19 when the therapist began and only gave me a back message, instead of a full body, which was disappointing. My mom was asked full body or back. I was not. I was finished by 4:50, so only a half hour when I paid for a full hour. Girl at front rudely explained because my sitter was late..Never did them inform me my time would be cut considering I waited in the lobby after she was picked up. 30 minute deduction was absurd. My mom got out after me by at least 5 minutes, why was penalized and charged fully. Only good part was the therapist, David. I would not recommend, customer service was POOR, time deducted and that is part of the experience!
September 22, 2014
Average at best
Typical location that pushes memberships for discounted rates. I arrived early and was seen on time, but my massage was only 50 minutes instead of 55 like the website says. I also specifically asked Jessica to focus on two areas and she barely addressed them. Came in with neck pain, left with neck pain...
May 17, 2013
Best Facial in Bucks!!!!
I have been to Resorts all over the world. I have had Facials in some of the highest rated Spas in the Country. I recently had a facial at Hand and Stone. Alexis blew me away. She listened, never pushy, answered all my questions. I was impressed by her knowledge- her confidence and level of skill. I will be back. Alexis- Thank You. I would recommend anyone to experience a Facial with Alexis.
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Hand & Stone Massage and Facial Spa - Langhorne
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