Customer Reviews for ALWAYS PRETTY SALON AND SPA (19)
November 20, 2012
I am a nurse and don't often have the luxury of having my nails look nice, but I decided to use a giftcard I was given as a present to get my nails done for the holiday season. I called Carol (the owner) to make an appt and she was very flexible. I even called back two days later to change my appt and make it sooner than the prior made appt. Again, she was extremely flexible in fitting my manicure into her schedule. The atmosphere of the salon is amazing. Very luxurious and relaxing. This was my first time here, but I will be back again! Prices were reasonable...had a gel french manicure for $40. Carol was very friendly and talkative. After she finished my manicure (which looked awesome) she gave me a tour of her salon/spa. She has everything you could ever want right there in one place and she was extremely professional and kind. I would recommend this salon to friends and family!
August 31, 2012
I loved my spa massage
I received a spa gift card for my birthday from my children. This was my first spa card and having just moved to the Quakertown PA area I had no idea where i would be able to use it. I found Always pretty salon and spa via the spa site and as soon as I entered the establishment I felt a sense of welcome and calmness. I loved the decor and my spa massage from Carol was wonderful!! I found her very professional and it was a wonderful experience. I would recommend the spot to anyone that would like to pamper themselves.
February 8, 2012
Very happy with my hair
I received a Spafinder gift card for Christmas and decided to use it at Always Pretty despite reading some pretty negative reviews online. I have been getting my hair cut and colored at the same place for 10 years, but they don't accept the Spafinder gift cards so I was rather nervous to be going somewhere new for the first time. I expressed my anxiety to my stylist, Ashley, and she couldn't have been more understanding or accommodating! She took time, she explained everything she was going to do, she was simply wonderful! It is my understanding that Ashley is new to the salon. What a gem she is!! If they keep her around I will absolutely be back! As far as I'm concerned,I've found my new stylist! My hair color is fabulous! The cut looks and feels great. Very glad that I had Ashley today! The salon lobby is actually very pretty looking and welcoming, but it was FREEZING COLD!!!! That was not welcoming at all. They had spaceheaters where women were getting haircuts, but the outer room was cold as ice. On a chilly February day, I think it was a poor choice to not turn on the heat, which is why I rated the atmosphere so low. I will go back tho, if Ashley is there and maybe I'll even try another service sometime.
April 11, 2011
Not what i expected
My treatment was not the full 65 minutes as stated on the website, it was more along the lines of 45-50 minutes. Tech even asked what time it was, and was happy to be finishing early. I was not happy with the comfortably of the pedicure chair.. you are almost on the floor with a water basin in front of you. Also, not a very relaxing or quite atmosphere. I would not return, wish I didn't spend my certificate here.
September 29, 2010
I sigh happily just entering Always Pretty!
Whenever I have the chance to enjoy a treatment at Always Pretty, I heave a sigh of delight when I go through the doors. This place has that soothing quality of classically beautiful and tasteful decor, and staff who go out of their way to pamper people and meet their needs and wants. People will always ask if there's anything else they can do to make me or my family comfortable and happy, and I leave Always Pretty feeling prettier, healthier, and lighter on my feet. My daughters have had very professional haircuts from Bette, and I get to see lots of beautiful and contented clients after various kinds of hair, nail, and body-work from a number of the professionals at the spa. I've enjoyed Carol's magical work with her hot-rock treatment, and feel that the facials and eyebrow work are top-notch. When you have a manicure or pedicure at Always Pretty, you don't get some poor excuse for the entire treatment-- you get a lovely rub, attention to detail, lots of choices and guidance on color if you want it, and a friendly environment and people to boot! With every treatment I've enjoyed at Always Pretty, I see other people besides myself coming out with the feeling of having been pampered and cared for with professionalism and respect
June 21, 2010
I called "Always Pretty" to set up a pedicure for myself and one of my girlfriends. The owner said we could come in for our pedicure and after reading all the good reviews online, I figured, "Wonderful! This place will be a great ‘spa’ to go to for nails". Unfortunately, "Always Pretty" needs to rename their "Salon and Spa" to, "Not So Pretty". This place was the absolutely the WORST place I have EVER been to. At first, the pedicure was going fine for me. As my friend was sitting waiting for a while for someone to start her nails, FINALLY a young, high school aged girl sat down and started the pedicure. Let me re-phrase by saying this was probably the FIRST and only pedicure this young girl has ever done. As we were sitting there, I could tell my friend was getting completely and utterly agitated and annoyed since this girl did not know what to do, what tools to use, or how to properly perform a pedicure. Meanwhile, the lady who was giving me my pedicure was finished with the “spa” aspect of it and was ready for nail polish as my friend was still sitting there while this girl was trying to figure out how to file nails. I can assume the owner could see how mad we were getting since she handed my friend a note saying, “Your pedicure is on the house. This girl is still new and she was the best I could get for last minute”. So… WHY didn’t they tell us in the beginning when we called that they were unable to take us for a pedicure??!?!? The owner would rather have allowed an outlandish experience than to loose two $35 pedicures for the day?? To top this off, we sat around for the owner to come paint our nails, because I guess this lady and the young girl were not properly trained to paint nails. Since we were sitting there watching the time pass, the lady I had for the pedicure was like, “Oh, I guess I’ll just do it”. A first grader who never painted nails could have painted my nails better. I’m talking messy, missing spots, no top coat… honestly, it looked like she took the nail polish, and let it drip onto my toes and then messed it around a little. The funny thing is, the owner came over and said my toes looked good as she cleaned up some of the mess on my toes. After the owner got up from the seat, I took the nail polish and re-coated my nails to look somewhat presentable. This experience was absolutely RIDUCULOUS and PATHETIC! I cannot reiterate how horrible and ludicrous this pedicure was!!!! It was a complete joke! Oh, and the best part… we were there for an HOUR AND FORTY MINUTES!!! What a waste of time! As I am still extremely annoyed and dumbfounded, I cannot comment about their other services. Although, seeing how this experience was, I would not doubt that the rest of their services are nothing to brag about. The owner really needs to re-evaluate her services and the people that perform them!
Lynn, I am sorry that you had a negative experience at my salon. I invite you to return and I will gladly perform your pedicure myself free of charge. We are not a "walk-in" salon and you called last minute. I wanted to give you and your friend an opportunity to have a good service and time together. It was a very busy day at the salon and looking back, I should have told you that we could not accomodate you. Money was not the driving factor though, as shown by the fact that I only charged you for one pedicure. The girl who did the one pedicure is young and does not have a lot of experience which is why I gave you that one free of charge. When I asked your friend about the quality of her technician's work at check out, she said it was good. She voiced no complaints. So, I thank you for your review and it has helped me to become an even place to continue the work that has brought us so many wonderful reviews.
May 23, 2010
Hair and Nails
I visited Always Pretty yesterday for the first time to get a manicure, pedicure, and hair cut. When I first walked in, Carol was very nice and introduced herself to me. I started off with a delightful pedicure from Erica, who was very nice and talkative. Bett then came over and introduced herself to me while I was getting my manicure and we discussed how I wanted my hair. I was very pleased with the staff, everyone was very nice and talkative. Unfortunately I was unable to check out the upstairs because I needed to leave, but I am sure it is just as nice as the downstairs. I will definitely be visiting again for another hair cut, Bett did a wonderful job!
August 20, 2009
wonderful feeling, all the day long.
I received the best, most professional, warm, and compassionate hot rocks massage in my life at Always Pretty. I felt virtually drugged by the end, my body and mind being more relaxed than they have felt in as long as I can remember. Carol (the owner and hot-rocks professional) has the most friendly and honest aura to her that lends a general inviting appeal to the spa. I would absolutely go again, knowing that I am not going to be ripped off or given any chinsy service, but only the best and most quality that i could expect.
August 20, 2009
A great experience
I went into Always Pretty to get my wife a gift certificate for her birthday. I was greeted by Carol, who couldn't have been a nicer or more knowledgable employee. She told me about the services she offers and what she thought my wife would enjoy. When my wife came back to the spa, Carol was excited to meet her and very friendly. She gave my wife excellent advice on how to clear up her acne, which hasn't returned since. My wife has been telling everyone about the great facial she recieved and that she couldn't wait to go back. There was no pressure to buy anything. Carol took the time to get to know my wife and answer her questions about her skin. Then she gave us several options as to what my wife could do. Excellent service. The spa was clean and beautiful inside. I'd recommend Always Pretty to anyone, in a heartbeat. If you're looking for something to pamper that special lady in your life, talk to Carol. She'll take great care of you.
August 20, 2009
Everyone should experience a day at Always Pretty Salon and Spa! Carol has created a peaceful retreat in our hectic lives. She welcomes you and you feel at home and relaxed from the start. She is very knowledgeable and confident in her skills, you know you are in safe hands with her. She does the best manicures I have ever had. You should go!
August 20, 2009
Wonderful experience from start to finish! (from P.T. in Dublin, PA)
I have visited Carol's Always Pretty Salon and Spa in Coopersburg, PA on a number of occasions, and each time have come away feeling refreshed and rejuvenated. I must say that Carol is one of the most pleasant and caring people I have ever met. She has a real gift for making a person feel special and cared for. Many thanks to the fine staff at Always Pretty for a most wonderful experience. If I could give this salon a rating of 6 stars, I would!
August 20, 2009
I love going to Always Pretty Salon and Spa. The decorations are tastful and comfortable, it has a welcoming feel. Carol, the owner, is a wonderful person. She is caring and thoughtful and goes the extra mile to make you feel comfortable and happy. She has a special touch in the place and does a supperb job with every service I have had. I would recommend this salon to anyone and won't go anywhere else!
Thank you for your great review, Katie. We are always delighted to have you here as our guest.
August 20, 2009
MY LOVELY EXPERIENCE AT ALWAYS PRETTY
As someone who specializes in skin care, I sought out the services of Carol at Always Pretty. I have had many a chemical peel, facial, manicure and even permanent make up at her salon. She is very knowledgable about her peels and products. In addition, the salon is really clean, which is something I always look for. Carol is a sweet person and my last facial was so relaxing! I am really stressed out right now and I really needed the pampering that Carol gave me. Thanks so much Carol! My skin is glowing.
Thank you Vicky for your good words. It is a delight and honor to serve someone like you who has so many years of experience in the day spa and medical spa business. You ALWAYS look beautiful, but especially after enjoying one of our facials!
August 20, 2009
I am a licensed esthetician, and I visited Always Pretty for a facial. I was very happy with the service I received. The esthetician who performed the facial was knowledgable about products and as we discussed technique I was impressed with her motivation to continually expand her education and experience so that she is continually growing in skill. I left with my skin glowing and feeling relaxed and refreshed. I would highly recommend the signature facial to anyone looking to be pampered and rejuvenated.
Lydia, it is always a delight to have you visit our spa. It is an honor to serve any client but especially one like you who is in the know about skin care. Thank you for taking the time to leave such a positive review. We appreciate it.
July 29, 2009
Horrible Salicylic Acid Peel-
I got the Salicylic Acid Peel done by Carol.(Owner). She told me that it would help with acne if i kept going about 4 times straight then every other week.Before she applied the Salicylic peel she had asked me if i had sensative skin. I told her yes and she continued on with the peel. It started burning as soon as she put it on. i could see my nose start turning red. I demanded she take it off. I could barely breathe. She insisted it would only last a min. I couldn't take it, the burn was horrible. She put a cold towel and mask on my face and said I had a bad reaction to it. I only had a 10 minute facial and she made me pay for full, I got home my face was burnt red and swollen. I didn't know what to do. My mom called Carol, Carol didn't know what to do so she called the company of the Salicylic acid. They told me to keep ice on it. I had red rashes all over my face, it looked like a 2nd degree burn. I was suffering from a chemical burn. I had to put vitamin e and ice on my face for a week. It is now peeling and going back to normal, probably would have scared without the right treatment. I was in pain for a week! I thought my face was going to stay that way, it was horrible! I had to get treatment for the chemical burn. I called Carol and explained I didn't think it was fair that i paid for a full treatment when i only received 10 min treatment. I said I would appreciate it if she could give me a refund.she said that she was not liable and I did not deserve my money back. She said that I actually should have paid more, due to the fact that i had a bad reaction and she had to put a mask on me.She was very unprofessional, very rude. I would not go back to this spa ever again!
Before you form your opinion about me and my spa I invite you to look at all my reviews both here and on my website. www.alwayspretty.com. Anyone who has worked with the public knows that there are always two sides to every story. My recollections are very, very different than my clients'. This woman did suffer an adverse reaction to her chemical peel despite the fact that her intake form gave no indication that she would be sensitive to the peel. When I asked her if her skin was sensitive, she said, "I don't think so". When I saw that her skin was reacting in a more aggresive way than normal, I immediately neutralized and removed the peel and followed up with a soothing mask. By the time she left she told me that her skin was not burning. Later, when her mother called, I called the company and asked the rep. to call my client then call me back. That afternoon I called my client to see how she was doing and she told me it was feeling better. I showed due diligence in dealing with her treatment before, during and after the facial. I have since returned all her money along with a letter expressing sympathy for what she endured. I invite you to call me if you have any questions or concerns. 610-282-1888
July 22, 2009
Electric hot rock massage
My wife and I decided to explore the Always Pretty Spa together. What we found there was an unusual atmosphere of elegance and warmth, where style combined readily with comfort. With a massage in this relaxing environment, muscular tightness I have experienced for years just melted away. That night I slept better than I had in years.
Thank you, Mark, for the good words. I wish you lived close enough to come every week!
November 21, 2008
Great service, great atmosphere
The moment I walked into Always Pretty Salon and Spa I felt at home. The staff was friendly and seemed to be well-qualified in their services. I enjoyed my electric hot rock massage so much! They call it Wull stone therapy. I will be asking for gift certificates for more services there for Christmas!
September 2, 2008
I had a wonderful experience at Always Pretty Salon and Spa. I decided to try the signature facial. The experience was so wonderful and relaxing, the facial even included a massage of my neck, shoulders and arms. My face felt so soft and I felt refreshed. A totally pampering experience. I will be sure to visit the spa again! Thanks again Carol, for a wonderful spa experience.
October 18, 2007
The best permanent make up, massage, pedicures,etc
Carol has the best spa in the whole PA area. She is very concerned about you, makes you comfortable and relaxed, and she is an expert in all her fields, perm. make up, massage, eye lash extentions, and eye lash perms, facials, non permanent make up, nail and pedicures. Her hairstylists are excellent. She is the sweetest person with a fun personality and you can't go wrong going to her spa. She makes you feel like a Queen, Princess, or whatever you want to be. She truly knows what she is doing and does it excellently. Try her out and see, you will always want to come back. I know I look forward to my visits in her spa.
Tammy, you are making me blush! It has been a great pleasure having you come to the spa. We all wish you well as you move to Florida. Hope you are able to find a great spa there too!
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