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Customer Reviews for
Pigalle Salon & MedSpa
May 29, 2018
How are they in business?
I have never in my life come across a service oriented company that discouraged people from using their services before this one. I tried to make an appt for my daughter and I to get mani and pedi's done ahead of her prom and could not get an appt. There are no hours listed online so you just have to guess a time, request an appt, and wait for them to respond. The first response stated simply my requested time was not available. I then asked what they had available that Sunday or Monday, and got no response until I emailed again asking the same thing. The response I then got stated they were closed both of those days. I then asked what they had available on Friday and was told they could do that, but only one of us at a time as they only had one manicurist. Each response was so short and discouraging that I decided we would have better service somewhere else. At no time did they offer up other options or make any attempt at being accomidating inany way. It was such a struggle I gaveup.
June 3, 2013
Enjoyable but expensive
This place is nice, clean, and modern. I have used them for cut, color, mani and pedi, and lashes.
The prices are high especially for lashes and color. Not a place you'd want to go on a regular basis.
February 18, 2011
First Massage Experience
I had my first ever Hot Stone Massage at Pigalle. The staff was lovely, my massage therapist Iryna H. was absolutely wonderful. Gave me 50 minutes for the 45 I paid for. Could not have left more satisfied. Will definitely return, making an appt. with Iryna to get a pedi.
August 6, 2010
Bad customer service
I visited this spa for the first time. The overall customer service experience was rude. The front desk was rude. The technician was late and rushed me through my services. The price was very high for the nail and lash service and it absolutely didn't meet my expectations. If you want to be have a real high end experience for your hard earned money I would skip Pigalle and go somewhere else.
Dear HarrisE, thank you for taking your time to review your experience with us. We apologize for any inconvenience our staff may have caused you and that our service didn't meet your expectations. We were pretty surprised to hear that we were rude to you, as we try to be very polite and welcoming to all of our clients. So we've brought up your review to everyone's attention and discussed how we can improve our customer service. Gladly, we've decided to allow for extra time between clients, so there wouldn't be any delays and give specials on our nail and other spa services to make them more affordable. You can check our deals on our website's specials page. We are also very proud to offer Xtreme Lashes eyelash extensions at our salon and spa for five years now, and have many returning clients for their beautiful lashes every month. Because of our experience, our clients have no issues with their lashes, and if you felt there was something wrong, we would've gladly looked at your lashes to see if there was a problem and would've fixed them up in no time. Please feel free to call us at any time and we'll do our very best to help and serve you in the future.
March 15, 2010
I've been to this spa twice now, having massages and a pedicure. The staff are very friendly and do a great job. My sister had the spa manicure and spa pedicure and absolutely loved it!
January 19, 2010
Affordable and a GREAT DAY
I have visited 3 day spas and this is by far the best!
The staff was accomodating and friendly and the prices were affordable. I loved the atomosphere.
I had a massage, manicure and pedicure in about 3 hours of pampering. I will BE COMING AGAIN! I loved it!!!! I have also recommended it to all my friends. The drive for me was about 1 hour but that was ok because the service and the quality were exceptional!
May 7, 2008
nice atmosphere, nice staff
I've been a regular at pigalle for two years. They have excellent massage, hair service and skin care service. I've been happy with them. I tried Xtreme lashes and even though they were done very nicely; I think they are pricy. Pigalle should make an effort to keep the prices affordable.
September 11, 2006
The whole experience at Pigalle was great!! I got my hair highlighted and cut - the results were just as I'd hoped! I also got Laser Hair Removal and I'm so happy with the results!! I'll definately return!
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Please note that this listing is offered as a consumer resource, and is not an endorsement of any particular medical spa or medical or wellness treatment. It's always a good idea to consult with your doctor or other qualified medical service professional before determining which medical spa and services may be right for you. View full disclaimer.