• Changes Salon and Day Spa
  • Changes Salon and Day Spa
  • Changes Salon and Day Spa
  • Changes Salon and Day Spa
  • Changes Salon and Day Spa
  • Changes Salon and Day Spa
  • Changes Salon and Day Spa
  • Changes Salon and Day Spa
  • Changes Salon and Day Spa
  • Changes Salon and Day Spa
  • Changes Salon and Day Spa
  • Changes Salon and Day Spa
  • Changes Salon and Day Spa
  • Changes Salon and Day Spa

About Changes Salon and Day Spa


Changes Salon and Day Spa is a unique venue to relax, de-stress and get gorgeous. At Changes, we are dedicated to providing the most innovative beauty and wellness services in a beautiful and relaxing environment. With 18 hair stations, 11 treatment rooms, a semi-private pedicure room with a 16 foot water wall, Aqua Terra relaxation room, men’s and women’s locker rooms with steam lounges and 60 talented team members we will meet all your salon and spa needs. Centrally located at the corner of Lincoln and N. Broadway in Downtown Walnut Creek, visit us and find out why Changes has been voted The Best of The East Bay over 30 times.

Changes Salon and Day Spa

Address & Info
Changes Salon and Day Spa
1475 North Broadway, Suite 195
Walnut Creek, CA 94596
United States
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Accepts Spafinder Gift Cards
Hours of Operation
Mon: 9am  -  3pm Tues: 9am  -  9:30pm Wed: 12am  -  9:30pm Thu: 9am  -  9:30pm Fri: 8am  -  6:30pm Sat: 8am  -  6:30pm Sun: 9am  -  5:30pm
Contact Info
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Accepts Spafinder Gift Cards
Contact Info
Contact Us


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Menu of Services

Dry Brushing
Other Scrubs
Sugar Scrub
Load All 3 Body Scrubs +
Acne/Deep Cleansing
Alpha Hydroxy Facials
Anti Oxidant Facials
Back Facial
Fruit Acid
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Locker Room
Relaxation Lounge
Retail Store
Robes Provided
Slippers Provided
Steam Room
Toiletries Available
Wedding/Event Space
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Hair Coloring
Hair Extensions
Hair Removal
Hair Styling and Care
Lash Extensions
Makeup Instruction/Application
Other Salon Services
Sunless Tanning
Load All 11 Hair/Nail Services +
Back Massage
Deep Tissue
Hot Stone
Lymph Drainage
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Vichy Shower
Load All 1 Water Treatments +

Customer Reviews for Changes Salon and Day Spa (10)

January 1, 2013
Try again - service provider makes the difference!
A few years ago, I had a bad 'hair' experience at Changes. I had read reviews, they came out #1 on 'Best of the East Bay' so I tried them for hairstyle. Awful - the stylist who is probably not even there any more - took like 10 minutes, snipped a little and done - expensive, attitude - not for me. I didn't go back until a friend and I wanted to do spa services somewhere besides the Claremont. I had a salt scrub which was ok - not as good as the Claremont. My friend had a massage that she raved about. I never cared for massages because it didn't seem the masseuse really knew what they were doing - just rubbing the shoulders, sometimes painful - I never thought a massage was worth the time/money. Ok - so one more try - with my friend's masseuse at Changes. With Sergio. Completely different from any other massage I'd had, except for from a physical therapist. Sergio is a master. He listens and works the areas you describe. And he can 'feel' the knots, the stress - and because he has so much experience, based on where he's felt stress, he knows what else needs to be worked. Anyway - I don't know if their hair services differ by stylist - I haven't gone back to them for hair - but definitely give them another chance - with Sergio.
May 10, 2012
Completely Ruined My Hair
The nutshell: Nightmare. The stylist Miriam is a total hack. Horror story: Changes has good reviews so I made an appointment with their top stylist Miriam. My hair is long & curly. I specifically asked if she was good with curly hair and could do a dry cut. The answer was an emphatic yes on both counts. Miriam was 25 minutes late. No apology from her or the staff. She asks what I want in the cut. I say 3 inches shorter and to follow the previous cut. I even REAFFIRM she knows how to cut curly hair, Yes, she said. And what about doing a dry cut? Yes, she said. She combs my hair out and begins chopping away. Long hanks of hair fall to the floor. She looks puzzled and her movements seem random, not methodical. I remind her to cut with the center parted. She ignores me. Near the end I look in the mirror and she's standing there frozen with the scissors in midair with a look of shock on her face. 30 seconds later she stops, picks up a bottle of spritz, squirts it on my completely frizzed out, shaggy, uneven hair 3x, swishes it and says, "That's you, chica. You're done." It's obvious she had no idea how to do a dry cut, faked it and wanted me gone. All this took 15 minutes. I could've done better with garden shears blindfolded. AWFUL!
January 31, 2012
Beautiful Decor, Mixed Experience
This spa is absolutely beautiful. Relaxing waterfall wall that is floor to ceiling, very clean and modern decor makes this one of the prettiest spas I've been to in the Bay Area. I had a good facial, some waxing and a haircut. My treatments were good but all three spa employees that performed my treatments "hard sold" products the whole time. Even after I said that I used the products they were selling they continued to sell. My friend that went in the same day and had different esthetician said she had a similar experience. I would return to this spa but I plan on asking when making the appointment for the product suggestions to be kept to a minimum.
December 26, 2011
So Disappointed
It's been over a year since my first and only visit to Changes, but I wouldn't tell anyone they should try it. I had heard so many things about this spa and it's a bummer when your expectations are not met. I found my masseuse to be very weak...I had specifically told her I wanted her to give extra attention to two spots and I felt she passed over them as if she had forgotten everything I asked her to do and the general massage left me feeling as if I hadn't even had one. Also, there was an issue with the price turning out to be higher than what the person had told me over the phone when I made the appointment. I felt the receptionist couldn't have cared less when I was trying to explain the situation. I ended up having to pay more than expected for a sub-par experience. I was so upset, I almost wrote a letter to the owner and eventually decided it probably wouldn't make any difference so I ended up not doing it. Instead, I'm doing it a year later, here.
August 21, 2011
Very unhappy with services
Went to Changes for a brazilian wax with Margo, although she is very nice and pleasant she did a horrible job. I am 9 months pregnant and can not see what is going on "down there", I was not given a mirror afterwards (I should have asked for one). When I got home and looked in the mirror I was so disappointed. There were patches of hair everywhere and 2 days later I was looking for other places to get it done again. That's a lot of pain to go through and then have to do it again a few days later!!! Not happy!
December 15, 2010
Lovely spa, not all friendly desk staff
I had a few treatments at this spa, a pedi, brow waxing and shellac mani. I was extremely happy with the service as well as the staff that performed it. Now the ladies behind the desk left something to be desired for. They were clearly either unhappy to be there or just plain rude and snotty. Either way I could hav the done without their attitude. So when I say the staff was great, I mean the ones that actually do the work.
August 18, 2010
Love Changes!
I have had a variety of treatments over several years, and have zero complaints. Amy for a facial is fantastic. Shireen for bio-ionics is amazing. Kris for waxing: very thorough. I love Leslie for shampoo/hair cut, very knowledgeable and creative. I have also had massages but don't remember who. You cannot go wrong here, they are fantastic!
March 4, 2010
Rushed, impersonal experience
Had a facial and swedish massage done on my birthday. Paid for 60 minute session and was given a 35 minute massage. Masseuse ran through my back very quickly and it was not a relaxing experience like the sessions I have had in other day spas. Felt like I was in an HMO line (masseuse admitted I was her 6th client and I came early afternoon!). Please go elsewhere! Rooms are tiny and walls thin! You can hear street noise and chatter from the lounge waiting area!
Response from Changes Salon and Day Spa
Anns, After reading your review, I am concerned about your experience at Changes. While our team does try hard to exceed every client's expectation, this time we did not meet the mark. I can assure you that this is the first time in my 12 years at Changes that I have heard a complaint of this nature. At Changes, we appreciate client's feedback so we can improve our technical and customer service. I would enjoy receiving more information about your visit and see how I can make this experience up to you. Please feel free to email me at csd@changessalon.com. Thank you again. Cristiana Andersson Manager Changes Salon & Day Spa
January 23, 2010
perfect local girls day
My favorite part about Changes is that they never let me down!!! i've gone for various services over the years and their atomsphere just seems to get better and better. needless to say, the girls and i had a great and relaxing time. The staff was great. i'd go again!
July 7, 2009
I love this spa and have been going here for years. No matter what the service, the quality is always good and I always enjoy the way I am treated once I am past the front desk. You would never know from the street what a lovely setting you will be in once you are inside. Foot soak before your service; showers are available for after; some turnover in the staff but that happens everywhere. I have never had a bad experience in this spa. There are cheaper spas but none better.
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