When I first walked into the spa I was impressed. The receptionist was very nice and offered me something to drink. Was very impressed with my massage from Cindy! However, after coming out of my massage I heard the manager (I'm assuming this is the owner as I saw her picture on the wall) speaking so rudely to her staff. She was barking orders and one of the girls looked like she was about to cry. I have NEVER seen someone treat there staff so unprofessional!!! This is a beautiful spa and the therapists are great but I refuse to go back. I refuse to give my money to someone who has such a lack of basic human respect for their employees. I can't imagine how these girls put up with that kind of belittling! It's really to bad because Cindy gave the best massage I have ever had :(
I am very sorry to her of your experience. Manisay has the highest regard for each and every one of the therapist that work here. She also is a massage therapist, esthetician, hair stylist and cosmetologist. She understands them and works very hard to nuture and help them develop their skills. What you describe is totally out of character. I tried to find out what may have caused to the incident your describe but neither Cindy or any of the other therapist are aware of any such incident occurring. I don't doubt that you heard something that caused you to submit this review but just can't find any additional information. I'm hoping this was some sort of misunderstanding. In any event, please accept our apology for whatever happened that caused you to form such a low opinion of our business and Manisay.