Customer Reviews for Joe's Salon and Spa (4)
September 6, 2010
I have been to this salon for bikini waxes and massages multiple times and have also tried the faciials and pedicures. I have had nothing but good experiences. The surroundings are peaceful and serene. The staff is friendly, caring and professional. I have been to Fredric Fekkai and other salons in NYC and have not had a better experience than I do when I go to Joe's. I feel lucky to have a place like this so close to home.
October 6, 2008
not worth the time
It took forever to find parking and once I got into the salon I had to wait about twenty minutes because the owner who was giving me my facial was running behind. When I finally got upstairs, I felt I never had the full attention of my therapist. she seemed distracted and I felt very cheated out of all the money I was paying. She spoke more to the other therapists than she did to me. I did not like the treatment I received and will never go back. the spa is a nice looking place but if you really want to be pampered go somewhere else!!
January 28, 2008
Poor Customer Service
Because Joe's is the only Spa in the New Milford area accepting The Spafinder Gift Certificate, I tried to use it but to no avail. 1st, Parking is difficult to find if the small lot is full. I made an appt for a simple eyebrow wax and sat on the hard bench for 35 mins. I left telling the receptionist I knew it wasn't her fault and I would come another time. She said I didn't need an appt.; Unless it was a Holiday. So I went back a couple months later in the middle of the week to try again and was told there were no appts. available. I explained that I was told I didn't need one and was then told "usually" that was true but one girl was out and only one was working that did eyebrow waxing. (That's amazing for a Spa to have only one person available.) They tried to convince me to do "Threading" but I had to insist that I did NOT want that and I felt that since this was my third time there, I would not be returning. Bottom line: My time is just as important as anyones, If I make an Appt, it's up to them to accommodate. They made NO attempt to try to accommodate me at all. Just an "I'm Sorry there's nothing we can do". I now go to a Spa in Southbury and am very happy.
December 28, 2006
When the weather outside was frightful and I needed a break from the bustle I found peace and enchantment at Joe's Hair & Body. It was the perfect experience complete with relaxation, smells of splendor and treatments that more than exceeded my expectations. The services and staff were some of the best that I have experienced yet. We all forget to do great things for ourselves, but let me remind you how important it is. I left feeling renewed, relaxed and good about me. You owe it to yourself. I will be back again and I encourage you to do the same. Treat yourself to what you deserve...I am so glad that I did!
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