Customer Reviews for NV Salon and Spa (3)
May 25, 2012
Never going there again!!
Customer service Is the worst! I got a pedicure and it was a waste of money I could have done a better job myself. I will never go there again! I don't see how they can stay in business with the customer service being so bad.
January 25, 2011
Never go here
I have been to several spas and this is the only spa where I have been treated so rudely. I made an appointment online because no one answered the phone. I was replied to via email however when I showed up for my appointment no one was there. I called 7 times the next morning before anyone answered the phone. When I informed them of my no show appointment the day before they said they never confirmed it and thus I shouldn't have come. There was no apology or even any sympathy when I informed them that they had responded which is why I took off work to be there. I would never recommend this spa because the customer service was appalling and instead of having a stress reducing off work I got treated poorly and my stresses were increased.
December 22, 2009
Superb experience from beginning to end!
I was recommended to NV Salon and Spa by a coworker and I will definitely be coming back. The service is unpretentious, the space is ultra-relaxed, and the service providers and staff are gracious and seem genuinely happy to be there. The receptionist, esthetician, and nail tech that I saw have all been on staff since the day the business opened. This place makes for an awesome experience and I would recommend it to even the pickiest of people!
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