The Red Door Salon & Spa

The Red Door Salon & Spa

Address & Info
663 Fifth Avenue, (between 52nd & 53rd streets)
New York City, NY 10022
United States
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Accepts Spafinder Gift Cards
Accepts Multi-Use Spafinder Gift Cards
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Menu of Services

Sugar Scrub
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Acne/Deep Cleansing
Back Facial
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Robes Provided
Slippers Provided
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Makeup Instruction/Application
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Back Massage
Deep Tissue
Hot Stone
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Customer Reviews for The Red Door Salon & Spa (16)

June 13, 2015
Lash Extensions
I was very nervous but the kids I work for and with gave me a gift cert from Red Door for my Birthday and I have always hated my stubby and light eyelashes. When I decided its what i wanted I researched all of the pros and cons. Kate was amazing!!! Professional yet friendly and reassuring. AND I love them! Talk about a boost of self confidence. Thank you Kate, I will definitely be back!!!
January 19, 2015
i would like to start off with saying how disappointed i am and absolutely upset. My husband gave me a gift certificate and i have been anticipating this day for a while. i got a massage first from Stuart who is by far absolutely wonderful and amazing!! i had a 50 minute massage - which i felt was extremely rushed through and done quicker than any massage i have ever had. I know it is not his fault because they stare at the clock every second. for such a high end salon which count their minutes to the dot my massage was less than 50 minutes. my biggest disappointment came after which was the "red door spa pedicure". This was the worse experience of my life.My techs name is MICHELLE - NOT only did the tech not know what she was doing, she kept making me bleed every time she did something. at first i was giving her the benefit of the doubt - but, for $75 i expected something incredible and amazing. the description online shows that there is a massage involved and since i just gave birth you know that it was what i was looking forward too- she tapped on my legs a few times and that's it. at one point i had asked the tech to just stop what shes doing because i wanted to cry. i asked for a short square nail look as i have had for years!!! what did she do? yeah you guessed it she gave me oval nails. I never ever write reviews or try to bash a company but i would like to inform the next person to save their money and go somewhere else. my husband spent so much money and for such a "high end" salon and spa this place was terrible.
February 13, 2013
Pricey - but worth it
It's a Red Door Spa - so you know it's not too cheap, but the services are worth it - (especially if you use gift cards purchased at a discount!). Would love to go back!
September 22, 2012
It was ok.
Too many questions from the therapists on social status. Maybe they just want to be friendly but I am used to make friends with therapists.
January 4, 2012
Love this spa
Beautiful spa with sauna, hot tub, and steam room. The treatment rooms were clean, luxurious, and the services were wonderful. Although it's pricey, it's definitely worth a visit!
July 29, 2011
A Great High End Spa Experience
Most spas in NYC do not have showers for men, least good one. This one does. The staff was on top of making sure everything taken care of. Treatment was very good. This is a well-run company with many other spas and they operate at the high-end of the food chain.
July 1, 2011
Great Spa
This spa is great and so convinent in Midtown location. They offer so many services and the staff is so well trained!
December 8, 2010
Glorious Get Away
Hubby and I cashed in a wedding gift and made our escape from our normal lives to the Red Door Spa the day after Thanksgiving. The staff were friendly and polite. The decor was neutral with touches of bold red. The music was soothing. We each had a massages and lunch. The massages were very professional and fantastic. It was a wonderfully sumptuous time. We have decided to make this a destination of choice for the upcoming year often and frequently. I did have some concerns about what would happen because of some horrible reviews I read before going but our experience was extraordinarily refreshing. We will be returning soon. I'm going to surprise hubby with a visit early next year before Valentine's Day. Thank you Red Door for being so incredibly special.
October 21, 2010
I took my sister in law to Red Door, NYC for her 50th b/day & we both loved our treatments
June 11, 2010
It was OK
I went there with my friend to get a massage. It was not bad at all, but after we left the spa we could not really say anything great about our experience there. It was just OK. Also later on i did a research about chemicals in beauty products and found out that Elizabeth Arden products are among the most dangerous ones. Be careful and educate yourself about products you use everyday.
May 10, 2010
Loved the Massage Therapist
Just had the Signature Massage here for Mother's Day. Check-in was okay, but could have been friendlier or to put it simply I did not feel welcomed! But thankfully the massage therapist made-up for it! Anita has 25 yrs experience & it shows she has hands like silk & was very thorough & even went over the time that was scheduled for this service. I would go back to this spa just for Anita! Had this massage at another Red Door location but it was nothing like this experience.
Kerri AnnB
January 27, 2010
Facial and Massage
I came here for a massage and facial with a co-worker. The massage was great. She used hot stones even though I did not pay for that just to give me the experience for next time. The facial was not the greatest but overall this place was good
October 15, 2009
Relaxing Spa
I went to this spa for a couple's massage and found it to be very relaxing. The atmosphere was tranquil and soothing. The massage therapists were very friendly and chatty. I would recommend this spa!
August 26, 2009
Nice spa
Nice clean spa and the massage was very good would go back again.
January 2, 2009
Not what I expected!!!!
I was very disappointed with the Red Door Spa on 5th Avenue. The receptionist who assisted me was the best part. She was extremely helpful. My masseuse was horrible. The room was very cold and bland. I felt like I was at a physical therapy appointment instead of a massage. She rubbed not massaged. I then had a facial that was scheduled for 50 minutes and it lasted 30. The person who assisted me was really rushed. She seemed as though it was time for her lunch break as she went in and out of the room several times while my face and eyes were covered. IThe steam machine was spitting hot water into my face as though the machine was malfunctioning. She then proceeded to push products on me after telling me my skin was perfect and I had no flaws, but I should try a different cleanser. When at the desk for purchase the lady behind the counter recommended something else, my person seemed totally clueless as to what I should then buy (after she stated she has beent there for 25 years). She had just finished my 30 minute facial. I then had a pedicure where I had to wait as my person was still busy with another customer and noone seemed the least bit fazed that I was 15 minutes passed my scheduled start time. Finallly, another pedicurist offered to do it. My last treatment was a makeup refresher, although the make-up artist was extremely pleasant, she had no idea on what color should be applied to my face. I left there looking like a ghost. The atmosphere in the relaxing room was extremely dark and the carpet was old. The bathroom wasn't cleaned and there was no toilet paper and the garbage was overflowing. The changing room is extremely small and there is no bending ability, so please be petite. I was extremely disappointed as I thought this being Elizabeth Arden that the service and atmosphere would be impeccable. So not worth the trip from Princeton to New York. I will find a location closer to home for my next appointment. No, this was not my first spa visit. I was extremely disappointed and will not return.
June 3, 2008
Elizabeth Rotten
My appointment was at 9:30am; I arrived at 9:00am checked in and sat in the relaxation room. At 9:30am, no one came. I patiently waited until 9:45am and asked the lady who work in the dressing room what’s going on. Apparently, the girl who checked me in didn’t mark me in the computer and she happens to be the manager, no apology at all from her. I did cream and sugar scrub/massage last about 45 minutes, facial for 30 minutes, lunch was not that great but eatable, pedicure and manicure met my expectation($112.00 plus tax and tips better be good right?), haircut and blow dry for about 20 minutes, and makeup for about 10 minutes. The whole package was close to $800.00. I figure, Elizabeth Arden on 5th AVE in Manhattan, it had to be one of the best. The pipe was exposed from the ceiling with a lot of dust bunny, as well as the vent on the central ac. Wall has a few cracks and paint chips were on the floor here and there. The place was not as upscale as I thought it would be. Even know tips was pay in advance already (you like the service or not, they charge 20% service charge in advance), they still kind of waiting for you to tip them more. Scrub/massage was okay, I had better. Facial was average, she is kind of in the hurry. Pedicure and manicure was exactly what I expect from Elizabeth Arden. Hair and blow dry was okay, I cannot really say too much about it as my hair style is very easy any monkey can do it. Make up, I had better, I also had a lot of bad experiences from other places, at least I didn’t take it off. The package suppose to come with a rope as gift, never mention anything when I left about the rope, and I totally forgot about it as I was so anxious to leave the place. The “whole” day spa is not worth $800.00 period!
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