Customer Reviews for Backstage Salon and Day Spa (4)
April 18, 2014
bad job at high price
So just to let others know Backstage Salon and day spa in Rowley MA. , is a total rip off. So excited and happy my husband made sure I had money for a cut and color. Well that was Monday, my life is quite busy and only while at a traffic light did I actually see the coloring was poorly done. I have sections that are still grey and I paid for root color and 'glaze' to make this not happen. My stylist either did the formulation wrong or she is using inadequate product, while charging a lot of money. I could barely afford this, but really wanted to get my hair done. Now I am angry and really sad. Does anyone realize how hard it is for a struggling couple to gift each other with something a partner really, really wants? $108.00 plus a $20.00 tip may seem like nothing to those who are financially in a good place, but to others that's a ton of sacrifice to shell out. My family has been in a financial hard place for some time, so it was an exciting expenditure. But the result, very disappointing and frustrating. I cannot express my feelings of sadness and frustration. Stay away from Backstage Salon, Rowley, MA. They are a rip off.
January 8, 2011
I received a SpaFinder gift certificate and chose Backstage because of their selection and reasonable prices. I was extremely pleased with the facial that I received. The staff was very tentative, and always made sure that I was comfortable. I found the manicure area to be a little strange, as it is in the middle of the salon area, but the facial and massage rooms are beautiful and very relaxing. Overall I was very happy with my experience, and plan to go back again very soon!
January 21, 2010
In need of renovation!
I have been a client of the Backstage Salon for many years and love to utilize their day spa services. My one major complaint is over the years, they have really let the appearance go. My biggest concern is the last time I was there in 12/2009, the salon was dirty! I was only there to get my hair highlighted, but the service stations were disgusting. Hopefully, they will put some time into fixing up this salon.
September 4, 2008
Spa Pedicure is Incredibly Relaxing!
I've had many services at this Spa; hair color and styling, manicure, spa pedicure and therapeutic full body massage. The clientele are very friendly, helpful and truly care about their customers.
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