I treated myself to the "It's All About You" spa package. Overall, the staff and personnel were very warm and friendly, but the transitions from service to service were not as fluid as hoped, and occurred as if they were unaware and unsure of what was involved with my package. First, I had my European Facial - Debbie was amazing and almost put me to sleep. She unveiled a cleaner, softer and glowing layer of skin and it felt fantastic. I was then asked to wait in the waiting room while the room for my mani/pedi was being prepared. My manicure and pedicure was with Carol Ann, the actual service was so-so, but her company was very enjoyable. My massage was with Margaret - it's was a little too intense for my taste, especially for a "relaxation massage". I would definitely go see her for deep tissue or therapeutic techniques, though. However, I would have preferred to have had my mani/pedi booked AFTER my massage so I was not so worried about having the polish damaged before and during my massage. I was also not treated to any mid day refreshments or champagne/chocolates during my visit, as what was advertised on their website. I know it's a rather small matter, but it's the small things that make a spa experience all the more enjoyable, especially if I am booking their "creme de la creme" of services.
Thank you so much for writing a review it is very important to me to hear what clients experiences feel like. I would like to offer you another "All about you" package on me, in hopes your next experience will be perfect. For sure you will receive your chocolates and champagne and a better planned out day!
Client satisfaction is most important to me.
Please call and ask for me to book your day.