One last Monaco experience I wanted to share. I had a two-hour signature ritual at the new ESPA at the Metropole in Monte-Carlo. For those of you who don’t know ESPA, it is a world-renowned brand out of the UK that encompasses a product line, a consultancy firm, and spa development/management initiatives. Susan Harmsworth, the very attractive (and somewhat intimidating) genius behind ESPA, has exquisite taste and is, I suspect, a real perfectionist. Every spa I have visited, which was designed by ESPA, has beautiful interiors and a well-trained staff.
What impressed me the most was how thoroughly the therapists are trained – and my Metropole ESPA treatment presented no exception. Not only are they all excellent technicians, but they also make smart decisions about what is best for the client.
Another impressive feature was the bronze-colored satin-like coverings on the chairs and benches. They looked like silk, but when I touched them I realized that they were made out of washable material! Brilliant. (I hope Susan shares the secret with us!)
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